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Zoom / pinch to zoom via trackpad on mac crashes website

New Here ,
Jan 25, 2025 Jan 25, 2025

Every time I try to zoom via pinching the trackpag on my macbook in the safari browser, the website crashes with this message:

A problem repeatedly occurred with

"https://new.express.adobe.com/id/urn:aaid:sc:VA6C2:e6c4c4fb-d671-55a8-ab8b-fb348cf9ed1d?category=ele..."

Bug Unresolved
TOPICS
Desktop Web
244
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2 Comments
New Here ,
May 23, 2025 May 23, 2025

same

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Adobe Employee ,
May 23, 2025 May 23, 2025
LATEST

Hi @krista_9240 and @AMexpressmaster

I tried recreating the issue on my Mac but wasn't able to recreate it. Could you share these details to better understand the conditions?

Model of Mac:
macOS version:
The version of Safari:

Do you use any third-party extensions in Safari?
Does the issue happen in other browsers or just Safari?

Thanks,
Dave

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