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Firefly Access

Community Beginner ,
Jun 14, 2023 Jun 14, 2023

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Hi, 

I have used Firefly before but can't use it now. I am an adobe stock contributor and the site gave me an invitation to work with firefly.   

 

Attached is a screenshot of the problem. 

Elen Lane

Bug Unresolved

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2 Comments
Community Expert ,
Jun 14, 2023 Jun 14, 2023

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Hi @elen laneo24972766, are you still having trouble using Firefly? Do you get this error with any prompt you try? Did you try switching to another browser or using an incognito tab (note, favorites won't save if you use one)? Maybe also try a reboot of your computer and/or internet router, since you were able to use Firefly before, something might be preventing your access now. Let us know how it's going!

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New Here ,
Jun 16, 2023 Jun 16, 2023

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I have the same problem, tried a bunch of browsers and different connections.

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