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Safety Issue Errors occurring

Explorer ,
Mar 27, 2023 Mar 27, 2023

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When prompting for close up of skin texture and pattern I get a lot of "Can't load, We encountered a safety issue with this image. Please try again". 

Hopefully in the future, Firefly will be able to take context into account (I'm just thinking this might be a context error? I can be wrong.).

I'm just speculating and thinking it now trying to generate human skin that isn't attached to the human anymore or something, that I can understand violates safety protocols.

Bug Unresolved

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6 Comments
Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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Hi Joen,

This may actually be a server issue which we are updating. Please try again by doing a hard refresh of your browser Ctrl(Cmd) + Shift + R

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Explorer ,
Mar 27, 2023 Mar 27, 2023

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The result I actually got was better, but I still got the "saftey issue" warning on all the other 3.

JoenBerg_0-1679953853056.png


I did both the hard refresh and "empty cache and hard reset":

JoenBerg_1-1679953937220.png


I haven't tested to log out, close and reopen my browser yet. Do you want me to test that as well?

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Explorer ,
Mar 27, 2023 Mar 27, 2023

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After some reloads all but one works. 
But, I get alot of closed eyes for promtping for only skin... I'm using thumbs down to give feedback on those.

JoenBerg_0-1679954448921.png

 

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Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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Thank you for testing again. I am able to reproduce these errors. It looks like it is our safety filter working in overdrive here. I will flag it and see if the team will see if any changes can be made. In the meantime, please use the Report tool under the "..." menu when hovering over images that were generated to let us know that you are experience errors in the other spaces.

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Explorer ,
Mar 27, 2023 Mar 27, 2023

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Will do. Thank you!

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Community Beginner ,
May 19, 2023 May 19, 2023

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LATEST

I'm having the same issue even after a hard refresh, and this prompt definitely shouldn't be throwing safety issues - "a wreath of landscape, clouds, soft pastel, highly detailed, pietra, illustration, kirigami, 3D geometric illustration, rainbow" 

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