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Cannot find a download link or the app in CC for Adobe XD

Community Beginner ,
Apr 06, 2023 Apr 06, 2023

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Hi there, anyone else having issues just locating the app download button? I'm trying to transition from Sketch to this and I've been trying for hours at this point with no luck. I even downloaded the Windows Desktop app for CC, and am unable to find it there. Thanks for any help.

 

James29278822wy8r_0-1680788853614.png

 

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correct answers 2 Correct answers

Explorer , Apr 14, 2023 Apr 14, 2023

Hey Guys !
I did it!


I have a Team Profile account, but I don't see Xd there either.


I signed up for my personal CC All app plan with a different account and installed Xd.


And when I log in again with Team ID, it works!


Good luck!

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Community Expert , Apr 16, 2023 Apr 16, 2023

Update - this web link seems to work: https://creativecloud.adobe.com/apps/all/desktop/pdp/xd 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 19, 2023 Apr 19, 2023

Hi All,

 

We understand the frustration you might be experiencing due to Adobe XD not appearing in your Creative Cloud Desktop app. If you have a valid XD subscription and are unable to find XD in the Creative Cloud Desktop app, please make sure that you are logged in with the correct account that has access to XD.

For those who are new users, if you've logged in with the right account and still don't see XD, we kindly ask for your patience. Sometimes, it might take around 24-48 hours for XD to

...

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replies 331 Replies 331
Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hi,

 

Thank you for reaching out. Adobe XD is now only available with All Apps membership. So if you do have access to all apps membership, please share your Adobe ID so that we can check your account details.

 

Thanks

Rishabh

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New Here ,
Apr 10, 2024 Apr 10, 2024

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Hello,

It should be **, but I don't know if that is it or if this is an issue I need to take up with my school.

Thank you,
Jeremiah

 

{Personal Information removed by MOD}

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New Here ,
Apr 10, 2024 Apr 10, 2024

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Hello,

It should be ** but I don't know if that is it or if this is an issue I need to take up with my school.

Thank you,
Jeremiah

{Personal Information removed by MOD}

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi,

 

Thank you for reaching out. If you have an individual subscription for the All apps membership, please share your Adobe ID through a private message by clicking on my name. If you have an Enterprise license from a School or University, please contact us using this link

Thanks

Rishabh

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Same problem here. It says Adobe XD is in the plan but I can't locate it and cannot buy.

 

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New Here ,
May 24, 2024 May 24, 2024

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Same here. I have XD in my plan but it doesn't show up anywhere in creative cloud. The provided link up above just reloads the same defauly view of apps, but XD is still not there.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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I have the same issue, when I try to download thru the link: https://creativecloud.adobe.com/apps/all/desktop/pdp/xd it says that my device does not meet the minimum requirements but.

Orlando38099439mfg4_0-1718718319951.png

I'm an administrator this is affecting more then one user, windows 10 and 11.

 

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