After Effects - Stuck in fullscreen and toolbar is off screen - MAC

[rebeccal23579833]

Hi,

I opened after effects after not using it for a few weeks and my screen seems to be in full screen but some of it is off the screen.

I am using a Macbook and can't find a keyboard shortcut to allow me to come out of the full screen.

Any help would be appreciated..

Thanks Rebecca

[Dave_LaRonde · Accepted solution]

It sounds like you need to reset the preferences.  This is from the After Effects manual:

Reset preferences

To restore the default preference settings, press and hold the following keys while the application is starting.

• Ctrl+Alt+Shift (Windows)
• Command+Option+Shift (Mac OS)

[default5gzcfrecxe4s]

This worked for me too! Thank you so much Dave.

[Superneutrino]

This is not correct answer. I don't want to reset prefferences. I have my prefferences set and don't want to reset them. Fix your software. It is now 2005 and this bug is till occuring.

[stefan_gru · Accepted solution]

This happens to me on occasion as I move from large monitor to laptop while on the go. Just press Command+\ (macOS) and everything will snap into view on the smaller monitor. I assume Control+\ does the same thing in Windows. This works in Premiere Pro too.

[melbendi]

Thanks so much, Stefan!  I was really stuck! 🙂

[Invitado]

Hello, I also got this problem, but it just suddenly happened when I was editing something, and I tried using Ctrl+Alt+Shift, and I also tried Ctrl+/, yet none worked. 

Can I get any help on this?

[n3aR · Accepted solution]

Dude , Alt + Space should help you 😄

[Arjon_Pellumbi9065]

This was a lifesaver

[shaharf90823464]

Worked! thanks.

[ut_peenoid]

I read this in the AE forum with the same problem and an Adobe Employee posted this:

@stefan_gru wrote:

This happens to me on occasion as I move from large monitor to laptop while on the go. Just press Command+\ (macOS) and everything will snap into view on the smaller monitor. I assume Control+\ does the same thing in Windows. This works in Premiere Pro too.

Also, I found this:

@Byron Cortez wrote:

1) Close After Effects.

2) Set your screen at resolution you want.

3) Shft  + Alt + Cmd immediately when you click in application icon to run it, clic OK.

With this action you clear the preferences and when AE opens it's gonna be ok in fullscreen.

Hope this helps.