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EMERGENCY!!! After effects random color subtle fickers on m1 max mac

Explorador ,
Jun 14, 2022 Jun 14, 2022

I need help this is very urgent. Just switched to M1 after a life on x86 and this is happening. No adjustment layer, no nothing, just plain clips after caching will show with subtle color fluctuations, from green to magenta

 

Settings i've tried:

Tried 8, 16, 32 bit,  Trillinear, Tetrahedral, GPU on, Mercury Software only, Full ress, half, quarter... change color space , cleaning cache, you name it.

 

This crap is making me nuts, cannot do anything at all nor share anything with serious professionals.... adobe what the heck are you doing, spent 6k+ on this computer!

 

I attach two contiguous frames.... 

 

And what about all those crappy errors when animating ILLUSTRATOR vectors.... anyways  thats a matter for another post--.

 

 

HAS ANYONE GOT A SOLUTION!?

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correct answers 1 respuesta correcta

Empleado de Adobe , Jun 16, 2022 Jun 16, 2022

Hi @OMont,

 

Thank you for reporting this issue, and providing example frames and sample footage. I see green/brown color shifts that are inconsistent on which frame they appear with:

• M1 MacBook Pro. Does not reproduce on Mac Intel.

• Hardware decode enabled. Does not reproduce with hardware decode disabled.

 

For a work around, please try turning OFF Hardware Decode. Preferences > Import > UNCHECK Enable hardware accelerated decoding (requires restart). After restart also clear the disk cache

...
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Explorador ,
Jun 14, 2022 Jun 14, 2022

UPDATE,

Instead of loading Prores4444 (duh apple, its supposed to be YOUR thing) switched to uncompressed YUV 10bit exported from Resolve and it seems to be working consistently.... alas i cannot transcode everything everytime to a such slow format... whats the point of having prores accelerators if i-m not going to use prores at all beter swtich back to my Cyrix 486

 

 

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Empleado de Adobe ,
Jun 15, 2022 Jun 15, 2022

Hi OMont,

 

Sorry for your issue.

Is it happening with all the Prores4444 files? What's the source of the media? Would you mind sharing one of them to test at our end?

Looking forward to your response.

 

Thanks,

Nishu

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Explorador ,
Jun 16, 2022 Jun 16, 2022

It seems to be happening not only with Prores4444, Prores4444 XQ ,  but also with h265, Generated from davinci resolve studio and Panasonic cameras

Here a sample from resolve https://we.tl/t-9GfHaF747j

 

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Empleado de Adobe ,
Jun 16, 2022 Jun 16, 2022

Hi @OMont,

 

Thank you for reporting this issue, and providing example frames and sample footage. I see green/brown color shifts that are inconsistent on which frame they appear with:

• M1 MacBook Pro. Does not reproduce on Mac Intel.

• Hardware decode enabled. Does not reproduce with hardware decode disabled.

 

For a work around, please try turning OFF Hardware Decode. Preferences > Import > UNCHECK Enable hardware accelerated decoding (requires restart). After restart also clear the disk cache in case After Effects has miscolored frames in the cache. Edit > Purge > All Memory & Disk Cache... . Please let us know if this resolves the issue. I'll write a bug ticket so we can address root cause.

 

Thanks again,

Jason

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Explorador ,
Jun 16, 2022 Jun 16, 2022

Isse is "resolved" by disabling the feature...   But hardware decode is a must... Thanks anyways for the tickets. I have another issues too with animating vector graphics, i'll upload soon

Thanks.

 

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Explorador ,
Sep 28, 2022 Sep 28, 2022

I have the same issue on my MacBook Pro M1 Max. Any fixes in the works that don't involve turning Hardare Decoding off?

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Explorador ,
Oct 13, 2022 Oct 13, 2022

neither no one notices it,  or nobody cares....    updated the software twice  so far and no fix ....

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Principiante de comunidad ,
Dec 09, 2022 Dec 09, 2022

same problem for me also.

When it gonna be fixed?

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Nuevo aquí ,
Dec 24, 2022 Dec 24, 2022
MÁS RECIENTES

Same problem here....
Any updates ??

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