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July 20, 2018
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Animate CC - an unspecific error message appeared

  • July 20, 2018
  • 返信数 1.
  • 235 ビュー

Help wanted!!!

hi everyone.

I have a problem with an animate file (Animate CC V 18.0.2.) - it could not be saved while working on an animation - an unspecific error message appeared.

After closing animate and reopening the file, a message appeared that the file was corrupted.

You screenshot after confirming with OK followed a hint that there is a javascript error.

If someone knows the problem and has an idea how I can fix it.

this is an important animation for a customer who has three days of work.

I have no desire to start over.

can I still save the file or fix the error?

what surprises me is that the file itself is only displayed with 1kb, but it should have 17-20 MB.

Unfortunately there is no adobe support until Monday and I can't wait that long - because I have a deadline for the job.

thank you in advance for your advice.

André

このトピックへの返信は締め切られました。
解決に役立った回答 kglad

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.

返信数 1

kglad
Community Expert
kgladCommunity Expert解決!
Community Expert
July 21, 2018

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.