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Animate CC - an unspecific error message appeared

New Here ,
Jul 20, 2018 Jul 20, 2018

Help wanted!!!

hi everyone.

I have a problem with an animate file (Animate CC V 18.0.2.) - it could not be saved while working on an animation - an unspecific error message appeared.

After closing animate and reopening the file, a message appeared that the file was corrupted.

You screenshot after confirming with OK followed a hint that there is a javascript error.

screenshot_animate_problem.png

screenshot_animate_problem_2.png

If someone knows the problem and has an idea how I can fix it.

this is an important animation for a customer who has three days of work.

I have no desire to start over.

can I still save the file or fix the error?

what surprises me is that the file itself is only displayed with 1kb, but it should have 17-20 MB.

Unfortunately there is no adobe support until Monday and I can't wait that long - because I have a deadline for the job.

thank you in advance for your advice.

André

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correct answers 1 Correct answer

Community Expert , Jul 21, 2018 Jul 21, 2018

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.

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Community Expert ,
Jul 21, 2018 Jul 21, 2018
LATEST

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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