Inspiring

Question

Bridge 13.0 Flickering Full Screen Preview

Forum|Forum|3 years ago
November 5, 2022
33 replies
22737 views

Select any image (jpg, nef, tiff) > View > Full screen preview > right arrow key for next image. On changing slowly to view the next image and viewing it for 5 sec or more, the image is displays properly. On changing quickly, or very quickly, through the next 3-5 images, then stopping to view an image, the viewed image does not display properly; its brightness flickers and someimes its size flickers. Must restart Bridge to fix this. Tried purging the cache and relocating the cache, but neither solved the problem.

Bridge 13.0.0.562. Windows 11 Pro (22H2, build 22621.755). GeForce RTX 2060 (Studio driver 522,30).

Show previous replies

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UnaNeshoba

Participating Frequently

And another problem is, that the shortcuts for the labels (colors or stars) are not always accepted when executing a shortcut in the awful flickering full screen mode. It depends on when you press the shortcut key - if it is in the millisecond when it flickers then the label is not accepted. And the chance to use the shortcut when it flickers is very high, because it flickers very very often (max. 1 second between two flickers).

Adobe: PLEASE FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PECourtejoie

Community Expert

Hi, could you create a video of the issue? But also state if you just ingested these images, or if it also happens on a folder you already visited. I'm not in front of d as computer right now,I do not remember if 13.0.2 still has a create full screen resolution images setting. (Btw, also state the resolution of your screen)

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UnaNeshoba

Participating Frequently

With the Beta version I have got an additional problem besides the flickering. If I view the pictures in full screen (with space key) and then zoom to 100% and then go to the next picture, the picture is not calculated to be shown "sharp". Too see a sharp picture I have to zoom out and zoom in again, then it will be calculated to show it "sharp". And this for every picture. I expect that I can zoom to 100% and got to the next picture and it will shown again sharp in 100% zoom.

I can not believe that it is such a challenge for Adobe to show pictures in Bridge. This is a basic function! It is really annoying that it takes so long time to fix it. This is really a bad joke.

D

defaulth1ng5oxr3m8g

Participating Frequently

Same problem -- MacBook Pro, M1 Chip, Ventura 13.0.1

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Shubham V

Adobe Employee

Hi @Andrewspix , @defaulth1ng5oxr3m8g ,

Could you share the following details about the issue:

Bridge version
Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

Can you also confirm that the flickering is happening everytime you open an image in fullscreen or is it only the first time?
Thanks,
Bridge Team

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Andrewspix

Known Participant

HI Shubham, The flickering occurs with Raw (Canon CRAW) and JPG files. It
happens only the first time the full screen preview is viewed, not the
second and subsequent times.
Andrew

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Andrewspix

Known Participant

I also have this problem. Full screen preview images flicker distractingly at open. It is really annoying. Is there any bug fix yet ?

Windows ver 22H2 OS build 22621.1105, Bridge 13.0.2, Nvidia RTX 4090 Driver 528.02.

Andrew

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Shubham V

Adobe Employee

Hi all,

We're happy to announce the release of Adobe Bridge Beta (13.0.2.630). This update includes the fix for this issue. Also, this Beta release includes several bug fixes done in the 13.0.1 public release. For details, see Fixed issues.

Steps to install/update

Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

Thanks,

Shubham Verma

Ungi

Participating Frequently

To be on the safe side, i first uninstall the previous version of Bridge, then install the Bridge Beta.

As for the first try, seems like the flickering issue solved, but i will try later with bigger size files.

I hope the issue is truly fixed.

Thank you @Shubham V for the update

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Shubham V

Adobe Employee

Thanks for the feedback @Ungi.

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UnaNeshoba

Participating Frequently

I wonder why Adobe needs to be convinced here that the problem is in the software and not the end user/system. It's reproducible on so many different systems, whether Mac, Windows, AMD, Intel, Nvidia, brand new PCs or 10 year old PCs. It occurs everywhere, I myself have seen it on 4 different laptops. So Adobe: please just take a computer and just use the software. Then you will see it and you can see if your update works or not. And don't use the end user for "try and error".
I am a software developer and in our company the software is tested before it is delivered to the customer. I suggest that maybe you guys introduce that at Adobe too :).

londonstef

Participating Frequently

Hello,

same issues here, fullscreen and slideshow are unusuable in the most up-to-date version of Bridge. I run it on a new Macbook Pro M1 Max. I wish we could get an older version of Bridge back that actually works. This is completely embarrasing, but even worse that Adobe just does not care. Incredibly unprofessional.

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DarrynH29

New Participant

53 replies with various people with various differnt configurations... No solutions... Clearly there is an issue here that Adobe needs to look into.

Im running a brand new laptop with the most up to date NVIDIA drivers (527.56) and keep having the issue. Am close to throwing my laptop out my window at the moment... Please look into this ASAP adobe as the problem is clearly your side.

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rapidphoto123

Known Participant

... sounds sooooo familiar!

Fotos Saint Barth

New Participant

M1 Pro running MacOS Ventura 13.1

Bridge 2023 Flickering when in full screen preview mode and slideshow.

Ungi

Participating Frequently

Same problem with my Bridge running on M1 Pro MacOS Ventura 13.1

Any idea to solve the problem, maybe an alternative tool for viewing Full-screen images with next/prev ?

Thank you in advance

randyg61379543

New Participant

Same here. Absolutley obnoxious, irritating and slowing workflow. Running Macbook Pro M1 Max, Ventura 13.1, 64 gb RAM.

Adobe, you know this problem exists. Could you please do your loyal customers a favor and fix this severe problem so that we can get what we are actually paying you for? We would really appreciate it if you would fix this.

IsaacImage

New Participant

yeep , same story 🤷

Rahul Saraogi

Community Manager

Hello,

We have released a new Beta version with flickering issue fix along with some other functional and stability bug fixes. Could you please try the latest beta version and confirm if that resolves the issue for you?

Please refer to the following link for the list of fixed issues and steps to download the latest beta build.

https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available/td-p/13439655

Thanks,

Bridge Team