Inspiring

Question

Can't Send Photo to PS from Camera Raw

Forum|Forum|3 years ago
December 11, 2022
2 replies
1384 views

For about a month now I have been unable to send a photo to PS from Camera Raw with the "Open" button. Until recently, when I clicked Open, CR would close, PS would open, but no photo would appear. Presently, when I click Open, CR closes but PS does not open. I have uninstalled Bridge, reinstalled, restarted, updated, ad nauseum. This was a big part of my workflow and this situation is VERY frustrating. Can someone please help? Adobe, are you there?

Edited to add: Windows 10

This topic has been closed for replies.

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sarapia777Author

Inspiring

Anybody know how I can get the attention of Adobe engineers?

gary_sc

Community Expert

Hi @sarapia777 The engineers are well aware of the issue. There will be an update with a fix. The unknown is when. There are (unfortunately) many bugs to fix, and the product managers all have a complicated formula to figure out which one(s) get fixed first. This is based on the order of criticalness. For example, things that crash have higher priority than a feature request. In addition, a single bug that may take 100 hours of engineering time for a non-critical issue may be bumped for half a dozen bugs that take the same amount of time. Lastly, Adobe is very good at not letting any information out of their offices so no one but Adobe knows which bugs have higher priority and when those will be fixed.

With that said, I freely admit that this is an annoying bug that's affecting just about everyone. Fortunately, there are some workarounds:

1) Since we know that double-clicking in Bridge is not likely to open the file(s) up in PS, instead, right-click on them and select Edit in PS.

2) Drag the selected file(s) from the Content tab in Bridge to the PS icon in the Dock or Start menu.

Both of those approaches seem to work for most people; please let us know if either of these works for you.

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sarapia777Author

Inspiring

Okay, at least I'm not alone. That helps.

When I click on the file I do not get "edit with," I get "open with," and my option is Photoshop 2022. When I choose that, the RAW file opens in Camera Raw.

When I drag and drop a Raw file into PS, CR opens and it ends up there.

I don't have an option to drag and drop into PS in the Start menu. I can either click on the image, or click on the start menu, but both do not appear at the same time.

Jpgs open fine in PS so I have to bring all my images into CR, then save as Jpgs, then open those from PS.

Maybe I'm doing something wrong. I keep thinking there's a setting that is incorrect.

Than you for your encouraging words.

Rob_Cullen

Community Expert

Try the answer in this Related conversation-

"Go to Edit > Camera Raw Preferences and try unchecking "Use Graphics Processor" restart PS"

https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-cannot-open-a-jpeg-in-camera-raw/td-p/10353039

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .

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sarapia777Author

Inspiring

Yup, saw that, tried it, but there was no option to uncheck "Use Graphics Processor" - just an option to turn it off. Didn't work.

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