Participant

Question

Label & Ratings not working in Bridge

Forum|Forum|6 years ago
February 25, 2019
8 replies
18506 views

Hello Bridge Forum! I've Got a new iMac Pro and latest version of Bridge (9.0.2.2019) - we tag a lot of photoshoot images and I have lost the whole ability to Label (colour label the file with red: cmd-6 for example) or add a rating (Add a number of stars to a file eg with the number cmd-5 for a '5-star' image). When I press these keys it doesn't change in my thumbnail (content frame) or change in my filter frame. I am using (and have always used) 'Essentials' workspace. I've never had this problem before. And it's quite urgent the whole reason we use Bridge is for tagging and editing down our choice form big photoshoot reels - any help seriously appreciated. CP

wendyc888

Participant

Has this been noted by Adobe as a major issue? I'm working off a server so I don't have to copy files to another HD. This would be making more work for me. Just tried to label 13 files, 11 worked, 2 didn't. This is so frustrating.

lises52729825

Participant

I am having the same issue working on a server, but if I choose to open in Camera Raw, I can label/rate files.

Then I can change the rating/label subsequently in Bridge, but only the files I have rated/labelled i Camera Raw.

Varun Varshney

Adobe Employee

Hi,

Thank you for reporting your issue.

This issue has been fixed with latest update of Camera Raw CC (11.2.1). Please update to the latest version via Adobe Creative Cloud and let us know if the issue persists.

Regards,

Varun Varshney

wilmarboer

Inspiring

Yes, it works now! Thanks!

Sadly the updated introduced a new bug. Whatever the filetype associations in the preferences of Bridge, doubleclick always opens tries to open the file with After Effects.

Varun Varshney

Adobe Employee

Hi wilmarboer,

Thank you for reporting the issue regarding filetype associations. We are working towards a fix for this issue. The current workaround is to :

go to Bridge preferences-> Startup Scripts and uncheck Adobe After Effects CC 2019 and relaunch Bridge.

Regards,

Varun Varshney

K

kwp_weaver

Participant

Same problem here. Working from a MAC - files are on a server. It would be insane to have to transfer all my files to a local computer just to use Adobe - which, itself, is a cloud based system (i.e. not local either).

I did the full reset of preferences as mentioned above. This has been going on for awhile now and I have a team of photographers whose workflow and efficiency has been affected from it.

To say Adobe doesn't support working from a server couldn't possibly be accurate. All the largest companies use Adobe and server based systems (I used to work for the New York Times in advertising and it was entirely Adobe and servers).

L

Lumigraphics

Legend

Troubleshoot issues with networks, removable media in Photoshop

CC is NOT cloud based, the programs are all local. Only Lightroom CC and Lightroom Mobile plus features like Libraries and Typekit use cloud data directly.

Just because something works doesn't mean that Adobe supports it.

wilmarboer

Inspiring

Is Adobe aware of this? It's really annoying and allready more than 1 month. We work in a team with 10 people of wich 2 photographers, 2 film makers and designers and it's really annoying not to be able to work with pictures on a server the way it should work. Did Adobe mention an update roadmap anywhere?

wilmarboer

Inspiring

And to add. Rolling back to a previous RAW version is not an option because we're working with the new Olympus OM-D E-M1X camera's.

jbm007

Community Expert

Do you have the latest version of ACR installed?

Bridge relies on it to show raw files.

ACR 11.2 is the only version that supports your camera.

Cameras supported by Camera Raw

jbm007

Community Expert

Did you try rolling back your current version of ACR to see if that helped?

M

mbeero

Participant

*Following

Experiencing the same issue of stars and ratings not working.

L

Lumigraphics

Legend

Cannot open raw files from a network drive

Stephen Marsh

Community Expert

Perhaps this work from earlier today was not for nothing then (apart from pushing me to expand my newbie scripting abilities, which is not for nothing):

Re: Star rating stopped working

L

Lumigraphics

Legend

Are your images on a network drive? If so, there is a bug in the latest version of Camera RAW (and numerous posts about it.)