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P: Generative workspace doesn't work

Community Beginner ,
Nov 15, 2024 Nov 15, 2024

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I have the latest update of Photoshop beta installed. I have checked if my firewall was blocking the application and it is not. I have uninstalled and reinstalled Photoshop beta 2 times. I have checked my computer for viruses and it is not. After all these attempts Generative workspace, which was working perfectly at first, is still not working.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hey everyone, we have passed this on to the team to look into.

 

Thanks,

Cory - Photoshop Product Manager

Status Acknowledged

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20 Comments
Adobe Employee ,
Nov 15, 2024 Nov 15, 2024

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Hi @luraes first let's see what version of Ps beta you have.  Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Another helpful thing would be to record a video of what happens when you try to open Generate Workspace so the team can see what you are seeing.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Hi 

I am having a problem with Generative Workspace.  Up until recently it was working fine, but now it won't open.  I have removed PS beta and logged out, logged back in and reinstalled and it still doesn't work.  All I get is the 'spinning wheel' - nothing else is 'clickable' (eg the cog icon).  I have PS beta running on two machines and it isn't working on either, so I am guessing there is a problem with my account.  Can this be resolved?  Thank you in advance

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New Here ,
Nov 18, 2024 Nov 18, 2024

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I think this is a global problem; I’m experiencing the same issue.

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New Here ,
Nov 18, 2024 Nov 18, 2024

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saia_sass9197_0-1732002397612.png

 

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Adobe Employee ,
Nov 19, 2024 Nov 19, 2024

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Hi @Athers and @saia_sass9197 curious if you have the latest Ps beta:

 

Adobe Photoshop Version: 26.2.0 20241117.m.2855 48b4ee4 arm64

 

Are you both on Windows? We do not see any issues on Mac.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Nov 19, 2024 Nov 19, 2024

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Hi Cory

Thanks for your response - yes I have updated to most recent PS Beta and am on Windows

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Adobe Employee ,
Nov 19, 2024 Nov 19, 2024

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Thank you @Athers 

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Nov 19, 2024 Nov 19, 2024

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Again, thank you 

 

Here is the system info.

 

Adobe Photoshop Version: 26.2.0 20241117.m.2855 48b4ee4 x64
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4460
System architecture: Intel CPU Family:6, Model:10, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(6:8), HyperThreading
Physical processor count: 14
Logical processor count: 20
Processor speed: 2995 MHz
Built-in memory: 65207 MB
Free memory: 41820 MB
Memory available to Photoshop: 51142 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.39.0.9
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:91851 variationID:285010
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4070 Laptop GPU
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4070 Laptop GPU UNKNOWN, NVIDIA
Intel(R) Iris(R) Xe Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,951 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1200)
Display scale: 1.25
Main Display
Display Type: SDR
Display Profile: Premier Color Rec. 601 10000
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=551460235 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64

[1 ms]
Start GetSnifferResult

[2467 ms]
Start sniffer 2024-11-19 12:16:13
# Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=551460235 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64

{145 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Laptop GPU index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4070 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 7,951 MB
VRAM: 7,951 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,187 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-11-06 000000.000000-000
Driver age: 0 months
Driver version: 32.0.15.6614
Supports UMA: UNSUPPORTED
D3D-ID: 10272

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,315 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,187 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2024-01-18 000000.000000-000
Driver age: 10 months
Driver version: 31.0.101.5186
Supports UMA: SUPPORTED
D3D-ID: 42912
End platform native
{2125 ms}

{2125 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4070 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,585 MB
VRAM: 8,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 619 GB / s
Compute score: 4,904.27
Device name string: NVIDIA GeForce RTX 4070 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 31,664 MB
VRAM: 31,664 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 116 GB / s
Compute score: 958.778
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2400 ms}

Exit code kExitNormal
End sniffer 2024-11-19 12:16:15
[kStatusNormal, kExitNormal]

[2467 ms]
Finish RunAllAPIs

[2469 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970190727097948436
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\m_ath\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.84T, 1.63T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/09/11-14:00:20 79.d8f3991 79.d8f3991
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPFiles.dll Adobe XMP Files 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPScript.dll Adobe XMP Script 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AGM.dll AGM 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/09/12-09:41:26 79.fc43029 79.fc43029
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
AXE8SharedExpat.dll AXE8SharedExpat 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
AXEDOMCore.dll AXEDOMCore 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
BIB.dll BIB 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
BIBUtils.dll BIBUtils 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
CoolType.dll CoolType 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.1.0
dvaadameve.dll Adobe DVA 2025 25.1.0
dvaappsupport.dll Adobe DVA 2025 25.1.0
dvaaudiodevice.dll Adobe DVA 2025 25.1.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.1.0
dvacore.dll Adobe DVA 2025 25.1.0
dvacrashhandler.dll Adobe DVA 2025 25.1.0
dvaeve.dll Adobe DVA 2025 25.1.0
dvaevefactory.dll Adobe DVA 2025 25.1.0
dvamarshal.dll Adobe DVA 2025 25.1.0
dvamediatypes.dll Adobe DVA 2025 25.1.0
dvametadata.dll Adobe DVA 2025 25.1.0
dvametadataapi.dll Adobe DVA 2025 25.1.0
dvametadataUI.dll Adobe DVA 2025 25.1.0
dvanet.dll Adobe DVA 2025 25.1.0
dvaplayer.dll Adobe DVA 2025 25.1.0
dvascripting.dll Adobe DVA 2025 25.1.0
dvastorage.dll Adobe DVA 2025 25.1.0
dvatemporalxmp.dll Adobe DVA 2025 25.1.0
dvatransport.dll Adobe DVA 2025 25.1.0
dvaui.dll Adobe DVA 2025 25.1.0
dvavulcansupport.dll Adobe DVA 2025 25.1.0
dvaworkspace.dll Adobe DVA 2025 25.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.0-1-bcbb734
dynamiclink.dll Adobe DVA 2025 25.1.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/15-15:19:39 79.f218fde 79.f218fde
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/10/16-19:06:50 79.07b6875 79.07b6875
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.2
PSViews.dll Adobe Photoshop 2025 26.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.1cd8f38 79.1cd8f38
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.0-1-bcbb734
UPIC 2.6.0


Required plugins:

Accented Edges 26.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.2 - from the file “Filter Gallery.8bf”
Average 26.2 - from the file “Average.8bf”
Bas Relief 26.2 - from the file “Filter Gallery.8bf”
BMP 26.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.0.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.0.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.2 - from the file “Filter Gallery.8bf”
Charcoal 26.2 - from the file “Filter Gallery.8bf”
Chrome 26.2 - from the file “Filter Gallery.8bf”
Cineon 26.2 - from the file “Cineon.8bi”
Clouds 26.2 - from the file “Clouds.8bf”
Color Halftone 26.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.2 - from the file “Filter Gallery.8bf”
Conté Crayon 26.2 - from the file “Filter Gallery.8bf”
Craquelure 26.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.2 - from the file “Filter Gallery.8bf”
Crystallize 26.2 - from the file “Standard MultiPlugin.8bf”
Cutout 26.2 - from the file “Filter Gallery.8bf”
Dark Strokes 26.2 - from the file “Filter Gallery.8bf”
De-Interlace 26.2 - from the file “Standard MultiPlugin.8bf”
Dicom 26.2 - from the file “Dicom.8bi”
Difference Clouds 26.2 - from the file “Clouds.8bf”
Diffuse Glow 26.2 - from the file “Filter Gallery.8bf”
Displace 26.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.2 - from the file “Filter Gallery.8bf”
Entropy 26.2 - from the file “statistics.8ba”
Export Color Lookup Tables 26.2 - from the file “Export3DLUT.8be”
Extrude 26.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.2 - from the file “FastCore.8bx”
Fibers 26.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.2 - from the file “Filter Gallery.8bf”
Filter Gallery 26.2 - from the file “Filter Gallery.8bf”
Fresco 26.2 - from the file “Filter Gallery.8bf”
Glass 26.2 - from the file “Filter Gallery.8bf”
Glowing Edges 26.2 - from the file “Filter Gallery.8bf”
Grain 26.2 - from the file “Filter Gallery.8bf”
Graphic Pen 26.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.2 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.2 - from the file “Filter Gallery.8bf”
JPEG 2000 26.2 - from the file “JPEG2000.8bi”
Kurtosis 26.2 - from the file “statistics.8ba”
Lens Blur 26.2 - from the file “Lens Blur.8bf”
Lens Correction 26.2 - from the file “Lens Correction.8bf”
Lens Flare 26.2 - from the file “Standard MultiPlugin.8bf”
Liquify 26.2 - from the file “Liquify.8bf”
Matlab Operation 26.2 - from the file “ChannelPort.8bf”
Maximum 26.2 - from the file “statistics.8ba”
Mean 26.2 - from the file “statistics.8ba”
Measurement Core 26.2 - from the file “MeasurementCore.8me”
Median 26.2 - from the file “statistics.8ba”
Mezzotint 26.2 - from the file “Standard MultiPlugin.8bf”
Minimum 26.2 - from the file “statistics.8ba”
MMXCore Routines 26.2 - from the file “MMXCore.8bx”
Mosaic Tiles 26.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.2 - from the file “Filter Gallery.8bf”
Note Paper 26.2 - from the file “Filter Gallery.8bf”
NTSC Colors 26.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.2 - from the file “Filter Gallery.8bf”
OpenEXR 26.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.2 - from the file “Filter Gallery.8bf”
Palette Knife 26.2 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.2 - from the file “Standard MultiPlugin.8bf”
PCX 26.2 - from the file “PCX.8bi”
Photocopy 26.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.2 - from the file “ChannelPort.8bf”
Pinch 26.2 - from the file “Standard MultiPlugin.8bf”
Pixar 26.2 - from the file “Pixar.8bi”
Plaster 26.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.2 - from the file “Filter Gallery.8bf”
Pointillize 26.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.2 - from the file “PBM.8bi”
Poster Edges 26.2 - from the file “Filter Gallery.8bf”
Radial Blur 26.2 - from the file “Standard MultiPlugin.8bf”
Radiance 26.2 - from the file “Radiance.8bi”
Range 26.2 - from the file “statistics.8ba”
Render Color Lookup Grid 26.2 - from the file “Export3DLUT.8be”
Reticulation 26.2 - from the file “Filter Gallery.8bf”
Ripple 26.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.2 - from the file “Filter Gallery.8bf”
Save for Web 26.2 - from the file “Save for Web.8be”
ScriptingSupport 26.2 - from the file “ScriptingSupport.8li”
Shear 26.2 - from the file “Standard MultiPlugin.8bf”
Skewness 26.2 - from the file “statistics.8ba”
Smart Blur 26.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.2 - from the file “Filter Gallery.8bf”
Solarize 26.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.2 - from the file “Filter Gallery.8bf”
Spherize 26.2 - from the file “Standard MultiPlugin.8bf”
Sponge 26.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.2 - from the file “Filter Gallery.8bf”
Stained Glass 26.2 - from the file “Filter Gallery.8bf”
Stamp 26.2 - from the file “Filter Gallery.8bf”
Standard Deviation 26.2 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.2 - from the file “Filter Gallery.8bf”
Summation 26.2 - from the file “statistics.8ba”
Targa 26.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.2 - from the file “Filter Gallery.8bf”
Tiles 26.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.2 - from the file “Filter Gallery.8bf”
Twirl 26.2 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.2 - from the file “Filter Gallery.8bf”
Vanishing Point 26.2 - from the file “VanishingPoint.8bf”
Variance 26.2 - from the file “statistics.8ba”
Water Paper 26.2 - from the file “Filter Gallery.8bf”
Watercolor 26.2 - from the file “Filter Gallery.8bf”
Wave 26.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.2 - from the file “WIASupport.8li”
Wind 26.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.2 - from the file “WBMP.8bi”
ZigZag 26.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.9.1.2 - from the file "Required Folder"
CmdN: 1.21.3
UAB: 2.18.0-8
Loaded at: 316 ms - launch time impact: 21 ms
Discover Panel (Loaded) 2409.109.1.2 - from the file "Required Folder"
Loaded at: 318 ms - launch time impact: 26 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 7128 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 324 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 5625 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 4.8.170.0 - from the file "Required Folder"
CAPTURE: 2.0.41 STOCK: 4.2.6
Generative Workspace (Loaded) 0.0.20.0 - from the file "Required Folder"
Loaded at: 15334 ms - launch time impact: 0 ms
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 7129 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.11.2.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder"
Loaded at: 7129 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Share Panel (Prepared) 1.0.7.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5694 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5695 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 37

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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Hi all, are you still seeing this issue? We are not hearing from many that are seeing this and we are not able to reproduce here.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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hello i also have the same problem despite 3 adobe representatives everything has been tried nothing h

 

as been done

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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le probleme persite

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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Hi Cory

Yes I am - still spinning wheel 😞

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New Here ,
Nov 21, 2024 Nov 21, 2024

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I'm having the same issue :((((

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hey everyone, we have passed this on to the team to look into.

 

Thanks,

Cory - Photoshop Product Manager

Status Acknowledged

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New Here ,
18 hours ago 18 hours ago

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Ciao Community,
ho un problema con l'AREA DI LAVORO GENERATIVA in Adobe Photoshop. Quando cerco di aprirla, si apre la schermata ma compare la clessidra e, dopo qualche tempo, ricevo il seguente errore:

"Si sta verificando un problema nella pagina - Prova a tornare più tardi. Puoi anche:

  • Aprire in una nuova scheda
  • Aggiornare la pagina"

In piccolo, è riportato:

Codice errore: Out of Memory

Ho provato a disinstallare e reinstallare Photoshop Beta, ma il problema persiste. Qualcuno ha avuto un problema simile o sa come risolverlo?

Grazie mille per l’aiuto!

 

Hello Community,
I’m experiencing an issue with the Generative Workspace 2.JPGGenerative Workspace.JPG in Adobe Photoshop. When I try to open it, the screen loads, but then I see a spinning hourglass, and after some time, I get the following error:

"There is a problem with the page - Try again later. You can also:

  • Open in a new tab
  • Refresh the page"

In small text, it says:

Error Code: Out of Memory

I’ve already tried uninstalling and reinstalling Photoshop Beta, but the issue persists. Has anyone else experienced this or knows how to fix it?

Thank you very much for your help!

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Community Beginner ,
14 hours ago 14 hours ago

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Hello galpaolo, many of us have had a problem with ‘GENERATIVE WORKSPACE’.

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New Here ,
12 hours ago 12 hours ago

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Thank you for escalating this to the team. Please keep us updated on any progress or if you require additional details from our side to assist in resolving the issue.

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Adobe Employee ,
9 hours ago 9 hours ago

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Hi all, please make sure to click on the box to show how many customers see this issue, right now it is one but many of you are here, so if each of you will click on that it will raise the intensity.

 

Screenshot 2024-11-22 at 2.20.57 PM.png

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
8 hours ago 8 hours ago

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He encontrado una forma de salir del apuro pero GW sigue fallando. Cuando inicies GW dispones de aproximadamente 2 segundos para cerrar la ventana del prompt (a veces ni siquiera esos 2 segundos) porque luego no se puede. Si lo consigues el programa se desbloquea inmediatamente. Es eso lo que bloquea a GW pero no sé por qué.

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New Here ,
5 hours ago 5 hours ago

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LATEST

hello , i have de same error, when i try to open my gennerative workspace the screen stand by loading

Captura de pantalla 2024-11-23 a las 0.55.42.png and my versio dee SO is. 

Captura de pantalla 2024-11-23 a las 1.00.51.png

 thanks for your support

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