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P: Canon 24-240 lens profile v3

Community Beginner ,
Aug 15, 2024 Aug 15, 2024

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On the latest Lightroom Classic release version 13.5 there is a new lens profile (v3) for the Canon 24-240 lens. It has reintroduced the "bad borders" bug. Workaround is simply to select the older v2 profile.Screenshot 2024-08-15 083421.png

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correct answers 1 Correct answer

Adobe Employee , Nov 18, 2024 Nov 18, 2024

Hello @davidarosen 

This should have been addressed for you with our October release.  Just now, I spot check a couple images that were used to debug the problem, and they are working OK on my own LR iPad app.

 

If you update to the latest LR iOS app v10.0.2 that was released today, do this still reproduce?  (if you don't already see the update, search for the LR iPad app and actually open the listing fully to see the update)

If that still doesn't help, does a reinstall of the app help?  

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correct answers 1 Pinned Reply

Adobe Employee , Oct 14, 2024 Oct 14, 2024

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The October (MAX) update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

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New Here ,
Jul 25, 2023 Jul 25, 2023

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In the Lightroom App on my iPad I still see artefacts on the borders of RAW images (cRAW) shot with the Canon RF 24-240 with some focal lengths (above 100 mm) . This was a problem in Lightroom Classic back in 2020 due to a corrupted lens profile v2 in Lightroom, the problem was then fixed in Lightroom Classic but it is still there in the mobile application. When I turn the lens correction off the artefacts are no more there. And when I look at the photo in Lightroom Classic there are no artefacts with both lens profiles (normal profile and v2) Has anybody a solution? By the way: why are there still two profiles for this lens in Lightroom? And which one should be the default setting?

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New Here ,
Aug 16, 2024 Aug 16, 2024

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I have lately a problem with some RAW pictures from my Canon EOS R with lens 24-240. The raw pictures have on both sides color stripes in an area that in the JPG pictures don't exist. This picture is an sreen cutting of the stripes on one side. 

Schermafbeelding 2024-08-16 162513.jpg

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Community Expert ,
Aug 16, 2024 Aug 16, 2024

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The just released Camera Raw 16.5 includes a fix

https://helpx.adobe.com/camera-raw/kb/fixed-issues.html

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Community Beginner ,
Aug 16, 2024 Aug 16, 2024

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I have ACR 16.5 and the problem still exists.  I believe the 16.5 fix was for the 24-105L lens.

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Community Expert ,
Aug 17, 2024 Aug 17, 2024

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Adobe have already been advised of the bug with the profile and a formal bug report submitted. 

 

> I believe the 16.5 fix was for the 24-105L lens.

 

The new v3 profile for the 24-240mm fixed a corner shading issue at wide angle end. The issue shown in above screenshots tends to occur at around 50mm and longer. As indicated in the original post at top of thread,  the v2 profile does not exhibit the edge streaking issue and is probably the better option for now.

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Explorer ,
Aug 19, 2024 Aug 19, 2024

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I wish I could file a bug, but so far I failed to find out how to file a bug with Adobe these days.

In Lightroom Classic with the lens profile for 24-240 RF selected the edges of every image are garbled. When I disable the lens profile and adjust some fetaures manually (e.g. vigneting) the image is correct.

How to report ths to Adobe?  I am not sure if only that one lens is impacted, and if other have already reported this issue.
Edges of the image are garbled.Edges of the image are garbled.

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New Here ,
Aug 19, 2024 Aug 19, 2024

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20240819_200411.jpg20240819_201021.jpg

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LEGEND ,
Aug 19, 2024 Aug 19, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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LEGEND ,
Aug 19, 2024 Aug 19, 2024

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P.S. And this is not about your image problem, but may be about LrC performance. Both LrC and Google Chrome are resource hogs (unless Google finally actually fixed that). In the case of Google, with each tab opened it may get worse. It looks like you have that exact issue in play. You may want to consider not running Google Chrome when running LrC.

 

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LEGEND ,
Aug 20, 2024 Aug 20, 2024

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Please give us useful information. What version of LrC (do not say "latest" or "up-to-date", we need the version number)? What camera took these photos? What is your GPU? What is the GPU driver version NUMBER (do not say "latest" or "up-to-date", we need the version number).

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Community Expert ,
Aug 20, 2024 Aug 20, 2024

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The issue is due to a faulty lens profiles. Select the v2 profile rather than the new v3 profile.

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Community Expert ,
Aug 20, 2024 Aug 20, 2024

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If using a Canon RF 24-240mm lens, then the issue displayed in your screenshots is a bug. The workaround is to select the v2 lens profile rather than the new deafult v3, which shipped with LrC 13.5. More info at:

 

https://community.adobe.com/t5/camera-raw-bugs/p-canon-24-240-lens-profile-v3/idc-p/14810716#M5737

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Explorer ,
Aug 20, 2024 Aug 20, 2024

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How do I select v2 profile in Lightroom?

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Community Expert ,
Aug 20, 2024 Aug 20, 2024

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Using Lightroom Classic

 

First you need to ensure that you have an image Canon RF 24-240mm lens selected in Lightroom Classic.  You then need to open the 'Lens Corrections' panel. Next, select the 'Profile' drop down menu. You'll see three profile options listed. Select the profile identified as v2 as shown in attached screenshot.

 

v2-lrc.png

 

 

 

Using Camera Raw

 

First you need to ensure that you have an image Canon RF 24-240mm lens open in Camera Raw.  You then need to open the 'Optics' panel. Next, select the 'Profile' drop down menu. You'll see three profile options listed. Select the profile identified as v2 as shown in attached screenshot.

 

v2.png

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Explorer ,
Aug 21, 2024 Aug 21, 2024

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Perfect, thanks.
Can that be applied automatically to very image in the catalog?

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New Here ,
Aug 24, 2024 Aug 24, 2024

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After importing my RAW images to lightroom yesterday I noticed that quite alot of them had a corruped edge added on all around the images which look like streaky vertical lines on the top and bottom edges and streaky lines on the left and right edges.  The images both RAW and JPEG look fine on Windows Explorer. I'd like to re-import those corruped ones but can't. See the original jpeg and the exported jpeg of one of the images.

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Community Expert ,
Aug 24, 2024 Aug 24, 2024

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Are you using a Canon 24-240 mm lens?

If so, use a version 2 lens profile instead of version 3, the version 2 profile is buggy.

Edit: It's of course the version 3 profile that's buggy.

See https://community.adobe.com/t5/camera-raw-bugs/p-canon-24-240-lens-profile-v3/idc-p/14811923#M5745

 

Also note that the Windows file explorer cannot display raw files, so it displays the jpg embedded in the raw files.

 

image.png

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Community Expert ,
Aug 25, 2024 Aug 25, 2024

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@Per Berntsen 

 

the version 2 profile is buggy.

 

It's the version 3 profile that's buggy.

 

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Community Expert ,
Aug 25, 2024 Aug 25, 2024

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Thanks for spotting that, I've edited my post.

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New Here ,
Aug 25, 2024 Aug 25, 2024

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En la R6 mark ii con objetivo canon serie R. Las fotos el Lightroom en los laterals empasta las imagenes, como si estuvieran movidas y desenfocadas. Sin embargo los Raw estan bien.

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Community Expert ,
Aug 25, 2024 Aug 25, 2024

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quote

On the R6 mark ii with a Canon R series lens. The photos in Lightroom on the sides blend the images, as if they were shaky and out of focus. However, Raw is fine.


By @Jose2848207309ld

 

Are you using the 24-200 mm lens?

Use the version 2 lens profile instead of version 3.

See https://community.adobe.com/t5/lightroom-classic-discussions/many-many-images-have-corruped-edge-all...

 

and https://community.adobe.com/t5/camera-raw-bugs/p-canon-24-240-lens-profile-v3/idc-p/14811923#M5745

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New Here ,
Aug 25, 2024 Aug 25, 2024

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GRACIAS

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New Here ,
Aug 31, 2024 Aug 31, 2024

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You can even use the version 3 profile within its limits if you find that it improves on version 2 in some aspect.

 

The bug in the version 3 profile doesn't remove anything from the edges, the bad borders is because it's showing an area outside the original image data.

 

You can just crop the image to remove the borders, just like the profile was supposed to do. The only drawback is that you get slightly smaller image dimensions.

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New Here ,
Sep 01, 2024 Sep 01, 2024

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I also have thi same problem with the latest version V3 for the Rf 24 240mm Lens , so I just reverted to V2, but it was boggling to find out what was the cause , since I have this lens just a few months ago !

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New Here ,
Sep 01, 2024 Sep 01, 2024

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I have the same bug. Cropping the image produces an image which is tad wider than the one that Canon Digital Professional Shows.

LR profiles v2 and v1 show a tad wider image than the one shown by v3 after cropping off the stripes.

For now, I am using v2.

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