Issue with file preview from shared links

Forum|Forum|1 year ago
August 20, 2024
7 replies
562 views

Hi,

We're experiencing issue with preview files from shared link in Adoboe CC.
Same issue as described in post...
We can preview files when browsed and opened via CC app but not when access from shared link.
Either show blank file or fileexentsion name (see picture below):

Files and libraries

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kglad

Adobe Expert

ask for help.

E

ebba_4519Author

Participating Frequently

I have been in contact with out IT department and no one seems to find the solution to this problem. This seems to be a problem for more people than us, see here post... So how can we solve this?