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17

Show Update Size and allow Pause (not Stop) on active updates

Community Beginner ,
Mar 27, 2024 Mar 27, 2024

It is baffling to me in 2024, that one of the biggest media production suites, has such a terrible Install / Update experience.

 

Simply put, when one of my Adobe Apps receive an update, I want to be able to know whether I can commit to an update or leave it for some other time where my PC will have *supposedly enough* idle time for the update. I do not want to gamble whether Adobe CC Client can finish a given update, by the time I complete my other tasks elsewhere.

 

Some must have, basic features that are software industry standards for ages:

 

- Show users the update size for the software in Adobe CC Client. I want to know whether the update is a 5 minute patch, or a 30+ minute feature update. No, stating "Improvements to the Text Based Editing process and speed using AI features" does not give me an idea. 

 

- Allow users to "Pause" updates. Currently, the only option is to "Stop" the update, which cancels it out entirely, removing the already downloaded files, requiring you to start anew. So many times I had instances of updates taking way too long, but because there is no way of limiting how much bandwidth Adobe CC uses for updates (despite there being one for file syncing), Adobe CC just hogs my entire bandwidth, rendering my entire home network useless for the duration of the update. There is nothing more infuriating than having to scrap a long update, because something came up that I needed the bare minimum internet for.

 

- Allow users to set bandwidth limits for Software Updates, the same way there are limiters for data syncing with the cloud. Or at least there used to be, now that I check, that's been removed from Preferences as well. It really should not be acceptable that I have no control on whether Adobe CC just hogs my entire network bandwidth or not. 

 

"Just do it when you go to bed" is not a solution, when most people prefer to turn off their devices when they are not in active use.

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App installs and updates
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correct answers 1 Correct answer

Adobe Employee , Mar 27, 2024 Mar 27, 2024

Thanks for these suggestions, @KaanGT . We're working on improving the updates process this year.

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26 Comments
New Here ,
Nov 21, 2025 Nov 21, 2025
LATEST

Sorry, but that's a bad joke. Adobe isn't able to build in bandwidth limitation?
Instead, we now get a “low bandwidth mode” that is just as unpredictable as before?
That's just as ridiculous as the fact that data that has already been downloaded is deleted when the download is interrupted or an error occurs, and then everything has to be downloaded again.
Whoever is responsible for this at your company: find someone else!

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