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mattv76677953
Participant
September 18, 2024
Question

e_adept_core_key_scramble

  • September 18, 2024
  • 68 replies
  • 68455 views

This started happening this evening after downloading a new epub this evening.

 

There is 0 reference to this online. 

 

Any help?

    This topic has been closed for replies.

    68 replies

    Participant
    October 26, 2024

     

     Does it come out well as an e-pub after updating Calibre this time? I came out well before that, but after updating, I can't dedrm, T T, I changed the version to the new version of 10.0.9, why can't I? Is there anyone who can help you? 

    Known Participant
    October 26, 2024
    Unless you are trying to redeem a title for which you could not get a
    refund from Google, the problem is fixed now and new purchases should
    download to Adobe Digital Editions normally.
    Known Participant
    October 21, 2024

    Thanks to all those who persisted in trying to get the problem fixed and thanks for letting other page readers know it is now resolved...though not retroactively, for those who did not receive refunds (and who cannot use Google Play's ereader to read those problematic purchases.)

    I just bought a 99 cent ebook from a favourite author listed in my Bookbub email and I was able to download the book in Adobe Digital Editions.

    Participant
    October 17, 2024

    I'm having this issue with a book purchased from Google Play Books on Oct 3rd.  Google has told me to get in touch with Adobe and their chat bot pointed me to this thread.  😞

    Participating Frequently
    October 17, 2024

    You won't be able to download the ebook from .ascm files exported from books purchased between about 9/15-10/16. There are alternative ways to make those files work (read upwards in the thread for Calibre instructions) but to get it to work straight from google play to adobe digital editions you have to refund the book, repurchase it, and re-export the .acsm file.

    Participant
    October 18, 2024

    Thanks.  That suggestion worked for me.  Given that there is a workaround, this strongly suggests to me that this is an ADE issue.

    Participating Frequently
    October 15, 2024

    So I decided to give it a try again and bought a book. And this time the acsm file worked! So I bought a couple more and they all opened in ADE. 

    October 16, 2024

    pdf or epub? pdf worked, the problem was exclusive to epub

    Participating Frequently
    October 15, 2024

    a "community expert" on the google community forums about this issue gave an update here: https://support.google.com/googleplay/thread/297795204?hl=en&msgid=302162235

    Text is: 

    "hi there

     
    i got updated 
    if any of you attempt to download any new EPUBs should not encounter any problems. Unfortunately, any previous downloads will still be affected by the issue."
     
    I tried to redownload the .acsm file for one of the books that didn't work for me and I'm getting the same error, but it might be worth trying again. Not sure if I would need to rebuy the book to fix it. 
    Participant
    October 16, 2024

    Yes I still get the error on a "previously" bought book. The PDF option if available does seem to work though.

    Participant
    October 15, 2024

    I've been in back and forth contact with Adobe and Google for about a month now and still no luck on this. 

     

    Adobe emailed me asking for my Adobe ID and today they emailed me again asking for my password to fix the issue, has anyone else had Adobe ask for their password? 

    Participant
    October 15, 2024

    Definitely not, not sure if that's official communication but I would never email my password to anybody tbh. I didn't get much further than being directed to this forum.

    savdevarney
    Participant
    October 11, 2024

    I was able to get a refund using this exact message in the request - hope it helps others get refunds until google resolves.  Also hope google resolves as it is the easiest and way to buy and download epubs: 

     

    I can not download this file. I regularly download books through google play and this is the first time I experienced this. 100's of users have also reported issues with their book downloads in the last 3 weeks. Thread here: https://community.adobe.com/t5/digital-editions-discussions/e-adept-core-key-scramble/td-p/14866261 and https://support.google.com/googleplay/thread/297795204/can-t-open-google-play-epub-in-adobe-digital-editions?hl=en

    October 11, 2024

    I think it's an Adobe Digital Editions issue, not a Google issue, because downloading the epub using other clients, for example using Pyton scripts, works. Same acsm file, boutght from Google, but minus ADE. Also ADE is basically sunsetted, I don't expect Adobe will ever fix this.

    JaviDLG
    Participant
    October 12, 2024

    Woa, how can I download them using other clients? Could you elaborate? Thank you!

    Participant
    October 10, 2024

    It seems like this is the solution. (Reference: https://support.google.com/googleplay/thread/297795204?hl=en)

     

    Now, personally, I wouldn’t go down this route, but if someone were to try, the steps would likely be as follows:

     

    First, you’d need to download and install Calibre: https://calibre-ebook.com/download.

     

    Next, head to Preferences, then to Get Plugins. Search for “DeASCM” and install that plugin. Once that’s done, restart Calibre. After that, in Preferences -> Plugins, find and select the DeASCM plugin. You’d log in with your Adobe Digital Editions (ADE) account and choose the appropriate version.

     

    Then, you’d download the “DeDRM” plugin from here: https://github.com/noDRM/DeDRM_tools/releases. Make sure it’s the latest version.

     

    After unzipping that download, go back into Calibre and navigate to Preferences -> Plugins -> Load Plugin From File. Locate the unzipped folder and select “DeDRM_plugin.zip” to install. Restart Calibre again after confirming.

     

    At this point, the final step would be to drag and drop the ASCM file you’ve downloaded from Google Play Books into Calibre. It should convert to a DRM-free EPUB automatically.

     

    I wouldn’t recommend doing this myself, but I imagine that’s the general process.

    Participant
    October 10, 2024

    Not sure if someone else posted this already (I didn't read all 7 pages of replies :D), but when I download the PDF version of the book from Google Play, I can open it in Adobe Digital Editions. The error e_adept_core_key_scramble only happens for me when I try to open the epub.

    Known Participant
    October 9, 2024

    After all this to-ing and fro-ing and figuring out how calibre could kinda sorta get us out of trouble, I had an epiphany last night as I was rechecking my library to make sure I had downloaded a copy of every book. This whole process has been a serious time waster.

     

    The calibre suggestions were a gold mine of good news. I have used it on and off over the years, usually to munge the metadata on books that were amenable to that activity. I noticed last night that there's an intermittent bug of some kind. I could download a few .acsm files and process them through calibre. But then, off on its own program, calibre would not remove the DRM for the next batch of books. When I redownloaded the acsm files for those books, and tried again, the DRM was stripped off as expected.  Sometimes.  Other times, I might have go through the process yet again.  At the end, I prevailed.

     

    Suddenly, I was just sick of it. My head exploded, the last neuron fired, I cursed the people that put us in this position.  At some point, "time is money" becomes a truth. I'd rather have my lips pecked off by a chicken than buy another book from Google. As some TV character used to say, "live long and prosper." And read like there's no tomorrow.

     

    Thanks to all who helped me.

    mp