Creative Cloud - Spinning wheel of doom
Hi,
I have Creative Cloud installed on a Win7 x64 Ent machine (tried both our installer and the newest version from the Adobe website) however when I'm launching the application I cannot get any further than the initial splash screen, along with the Spinning loading wheel.
If I leave this to get on with itself after a good 15-20 minutes there is still no change, merely more spinning! Eventually after an unknown amount of time (I left the system idle in the hopes it would sort itself out), I was greeted by a message informing me that Creative Cloud was "missing or damaged" (screenshot attached).
I have tried the following to resolve:
- Ran the "Repair" function in the provided window,
- Clean install onto newly built OS,
- Running the Adobe Cleaner utility,
- All of the suggested fixes @ Creative Cloud FAQ
- Uninstalled our packaged version of the CC installer, removed all registry keys from machine relating to Adobe CC and reinstalled with Adobe's latest installer
Any help much appreciated.
Thanks,
Nick
