Error Code 213:10 on PhotoShop and Adobe Acrobat

[John & Therese_Karste5368]

Purchased Photoshop Elements 2024, Premiere Elements 2024 and Adobe Acrobat Standard 2020 with a new Dell laptop.  Installed with serial # and everything seemed to go fine until I tried to log in.  Error Code 213:10 saying there is a problem with licensing.  What next? Do I go to Dell...was there a problem with the serial # even though it seemed to work? 

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[John T Smith · Accepted solution]

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Install forum

I don't have a saved link for that specific error, but reading here MAY help

Code 213 https://community.adobe.com/t5/download-install-discussions/reference-code-213-while-opening-creativ...
Code 213:5 https://community.adobe.com/t5/download-install/error-213-5/td-p/11432566?page=1
Code 213:11 https://community.adobe.com/t5/Get-Started/213-11-Error-a-solution-on-Windows/td-p/10018792
Code 213:19 https://community.adobe.com/t5/Get-Started/Error-213-19/td-p/7351941

[kglad]

for 213:10

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html