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leviw95380248
Participant
October 31, 2018
Answered

Please connect to the Internet and retry

  • October 31, 2018
  • 2 replies
  • 8171 views

Hello pls see the image. I just subscribed to the photographer plan but the apps wont login.

I have tried over and ever. The wifi is super fast! I'm spending time in Thailand if that means anything?

This topic has been closed for replies.

2 replies

Participant
February 2, 2022

I know this has been closed. But a workaround I found out was to install Adobe Acrobat Reader DC. I used the sign in from Reader to sign into the Adobe account. I launched the licensed/subscription-based version of Adobe Acrobat, and the Reader sign-in was able to translate to the licensed version sign-in with my Adobe ID credentials. Hope this helps anyone in the future.

Participant
October 29, 2024

Namaste o Big One! It worked - after 3 weeks of frustration. 

Correct answer
October 31, 2018
Participating Frequently
November 21, 2021

I was able to solve this problem for Adobe Premier Pro CS6 installation on Win7.

It was caused by Adobe/Microsoft moving early 2021 to a new network protocol TLS 2.1

I wrote it up for forums:

https://community.adobe.com/t5/premiere-pro-discussions/premier-pro-cs6-new-install-with-w7-problem/...