Windows 1903 May Update

[cbialk]

Hi. It seems that Creative Cloud is causing problems with the Windows 1903 update. The taskbar and search are frozen, when the Creative Cloud app is running, on two out of three computers that I updated. When I force close Creative Cloud, windows eventually restores to full functionality. Has anyone else experienced such behavior? Has anyone seen official acknowledgment of this issue?

[Abambo]

You're welcome.

[leonardogalliez]

Look folks, this is NOT Adobe technical support.  This is a user-to-user forum with some occasional staff participation.

Sure, thats why Im asking other USERS here if they got an answer from Adobe. Im new to this issue, the original post is from MAY. Yes I did use the official bug reporting form.

[Abambo]

leonardogalliez  wrote

Sure, thats why Im asking other USERS here if they got an answer from Adobe. Im new to this issue, the original post is from MAY. Yes I did use the official bug reporting form.

...and still mid July Microsoft is blocking updates because of problems with them...

I have absolutely no cue if it is an Adobe problem or a Microsoft problem or a combined problem. Fact is, that my machines still are not updated to 1903 and I did even not block the updates.

[christianh85488988]

Good u didnt update yet I may have to wait to the next huge update 1. October before mine works again 😕

[Abambo]

As I said: I did not block... But I need to look into my settings if I find out why...

[Nancy OShea]

Abambo  wrote

As I said: I did not block... But I need to look into my settings if I find out why...

My limited understanding about the 1903 update is that it created display problems for some but not all.   I think they traced it to certain graphics cards.  So MS is delaying updates to those machines.

[Nancy OShea]

leonardogalliez  wrote

thats why Im asking other USERS here if they got an answer from Adobe.

It's very rare that you will hear anything from Adobe unless they need more info. 

[nicholasterry]

I filed a bug report a couple of weeks ago and haven't heard anything about it being fixed. Is this in progress or what? Is there a way to keep tabs on the bug report you filed?

[Nancy OShea]

nicholasterry  wrote

Is there a way to keep tabs on the bug report you filed?

NO.   Not unless you filed it through a dedicated product UserVoice.

As an example, this UserVoice is for Dreamweaver bugs.  And you can see the activity this bug has received so far.

Applying format source formatting in php files doesn't work – Adobe Dreamweaver: Feature Ideas

Many products have a dedicated UserVoice system but some don't.

[nicholasterry]

Does everyone use a Mac with Creative Cloud? How is this still a thing?  Why are there not more reports on it?

[PKHarmon]

I had this problem for about 3 months. My laptop went from booting up in about 2 minutes to taking about 20 minutes to boot up. Tons of wasted hours.

However, today's substantial Creative Cloud update appears to have solved that problem while also improving some other things too. It took a long time to get this update, but I sure am thankful it's finally here. 

[zephnath_alpha]

The recent update caused this issue on multiple machines in our organization

[PKHarmon]

As it turned out, that Adobe update didn't solve my booting problem. Once in a while, my computer would boot quickly, which it did just before I posted my previous comment, but most of the time the problem continued.

However, a recent update from Microsoft finally has my computer booting properly again. 5 months of tons of wasted time and money, but the issue is finally resolved.