my dreamweaver wont start 0xc000012f

[designerpc]

my Dreamweaver wot run all i get is the error  0xc000012f bad image i have uninstalled it and put back on but still no

[Moved from non-technical Lounge Forum to specific Program forum... Mod]

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[Nancy OShea]

• Which version of DW?
• Which operating system?
• Did iDW ever work on this computer or is this something that just began recently?
  • Did you update your software or OS lately?

Nancy

[designerpc]

So sorry

the newest dw

windows 10 newest update

yes it has worked before on this computer

[Nancy OShea]

OK.  Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

If that does not work, use the CC Cleaner Tools below followed by a software re-install.

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Nancy

[designerpc]

I cant open it to change

[Nancy OShea]

Read the links again.

Nancy

[designerpc]

i did i have done both and they both didn't work i completely removed all apps and used tool reinstalled and still don't work

[designerpc]

also i cant open the app from creative cloud app

[Nancy OShea]

Is this a paid subscription or a trial?

[designerpc]

Paid

[Nancy OShea]

Contact Customer Care via online chat and ask them to help you.

Nancy

[Jon Fritz]

Here's the link to Adobe's official Customer Care Portal: Contact Customer Care

[John Waller]

You don't need to be able to open it. Just follow the directions in the links.

[Preran]

I think this is more of a OS issue. There are many solutions available on the Internet if you can search for them.

One such: https://ugetfix.com/ask/how-to-fix-error-code-0xc000012f-on-windows/

Thanks,

Preran