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landt5
Known Participant
March 27, 2017
解決済み

My forum post was rejected for no reason

  • March 27, 2017
  • 返信数 2.
  • 1885 ビュー

Hi All,

I posted a question two days ago. As this has always been a go-to forum, except once, I trusted it. My post got rejected by a moderator. The moderator said that my question was similar to a previous post, or so, and requested that I edit it. Well, how would I edit it?

There was no direct assistance from the moderator just a direct rejection.

This forum is supposed to be a place where people seek help and offer help. Neither one of those took place in this instance. I would ask that either the rules or the moderator be reviewed.

If this is not done then remove me from the database as I do not want to be a part of this mess.

It's a shame that one bad apple has to spoil the whole bunch but I can no longer trust this forum.

Good luck All.

Gary

    このトピックへの返信は締め切られました。
    解決に役立った回答 Preran

    Yeah, but... that's not a good reason. We should know how and what to edit so to improve the forum.

    Gary


    Gary, we have noted your concern, and will do our best to improve the experience within the limitations of the current platform.

    There are many things that we would like to see improved, and these changes have to be addressed by Jive developers. Rest assured, we do send all important feature requests their way for consideration.

    Thanks,

    Preran

    返信数 2

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 27, 2017

    Gary,

    I am the moderator who rejected your duplicate post to another Adobe forum that has received no activity since October 2016.   For all intents & purposes, it's a dead forum that should be closed to new postings.

    Build and style a web page in Dreamweaver

    I know your advanced PHP question had no prayer of getting answered over there.   And since you already had the exact same question posted here php dynamic graph array with equation  in Dreamweaver Support Forum, I made an administrative decision to reject your duplicate post to that other forum.

    I'm very sorry if you were confused or offended by my actions.  The forum's automated system is not always as helpful as it could be.  But it's what we moderators have to work with.  I hope you understand that rejecting your duplicate post was not a personal reflection on you or the quality of your question.  It was merely an administrative decision to help avoid further confusion.

    Cordially,

    Nancy O'Shea

    Nancy O'Shea— Product User & Community Expert
    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    March 27, 2017

    Thank you for the clarification, Nancy.

    I will work with my colleague to make the sub forum Read-only. I see that the last question posted over there previous to this one was in 2016.

    We will also be doing a much bigger overhaul this year, and removing all sub-forums that haven't received much traction in the previous six months.

    Thanks,

    Preran

      BenPleysier
      Community Expert
      BenPleysierCommunity Expert
      Community Expert
      March 27, 2017

      Hi Preran... and All,

      You seem to have somewhat of a handle on this situation; the other moderator seems not to.

      Please allow me to clear the air. This is a great forum. As with any mechanized item(forum), it needs rules and standards applicable to both users AND moderators. The forum should post a short-list of them, a page of dos and don'ts, and require that all members check-off once a year on reading them. This would include no cussing, no off-topic thoughts, no copies(define copies), etc.

      Earlier today I got a reply from the other moderator stating the reasons that my post was rejected. I wish these reasons would have been supplied days ago. Late but at least we are learning. I understand now why it was done and although I disagree will one of the reasons I would have acquiesced assuming that the moderator knows how to keep the information flowing smoothly.

      I also don't know what sub-forums are. Might they be the explicit areas that we can post to? Maybe you can include terms like this in the once-a-year reading.

      I hope both I and the forum can learn from this.

      Gary


      When I read

      You seem to have somewhat of a handle on this situation; the other moderator seems not to.

      and

      Earlier today I got a reply from the other moderator stating the reasons that my post was rejected.

      Please let me explain.

      When I saw your predicament, I went to the trouble of rectifying the situation, I picked up the rejected post and re-instated it. I did not state the reason for the initial rejection, because I did not know. I made an assumption that it could have been caused by the links, I was wrong in that assumption, I am sorry.

      I have no clue what "one or two posts may be directed in the wrong direction" means.

      There are 2 ways a post can go

      • send for publication
      • reject publication

      Sometimes the wrong button is accidentally be pressed and the system does not allow for an easy rectification.

      I hope that this will clear the air between us.

      Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
      BenPleysier
      Community Expert
      BenPleysierCommunity Expert
      Community Expert
      March 27, 2017

      As a Moderator of all of Adobe's forums, we get 400+ posts per day to accept/reject/modify. Fortunately, there are also many moderators to accomplish the task. This system means that one or two posts may be directed in the wrong direction and seemingly, yours was amongst one of them.

      In defence of the Moderator who took the decision, the said post does contain links that could be construed as malicious/spam.

      For those that are curious to view the post, see php dynamically graph equation

      Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
      L
      landt5作成者
      Known Participant
      March 27, 2017

      Dear Ben Pleysier,

      I have no clue what "one or two posts may be directed in the wrong direction" means. They should have stated that "links that could be construed as malicious/spam". This would have enabled me to 'correct' my post; instead it left me in the desert without water.

      I am not a mind reader or a moderator.

      I like rules to operate by but the rules need to be promulgated. So..., moderators are a good thing as long as they 'promulgate'. If they make decisions without properly informing the forum member, that is a bad thing. We all want this forum to be clean, crisp, helpful, and informative. The rejection that I received was not informative, just short. Had I known what to edit, I surely would have done so. There are many things to edit for; length, curse words, sexual, political, or religious content, non-related content, suspicious links, and on and on.

      I did not know what to edit.

      Gary

        Preran
        Community Manager
        PreranCommunity Manager
        Community Manager
        March 27, 2017

        Hi Gary,

        Apologize for the inconvenience. I will share it with the team so that they can better express their intentions in the future.

        Meanwhile, welcome to the forums, and I hope that you find the solution to your issue with help from our experts.

        Thanks,

        Preran

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