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landt5
Known Participant
March 27, 2017
解決済み

My forum post was rejected for no reason

  • March 27, 2017
  • 返信数 2.
  • 1885 ビュー

Hi All,

I posted a question two days ago. As this has always been a go-to forum, except once, I trusted it. My post got rejected by a moderator. The moderator said that my question was similar to a previous post, or so, and requested that I edit it. Well, how would I edit it?

There was no direct assistance from the moderator just a direct rejection.

This forum is supposed to be a place where people seek help and offer help. Neither one of those took place in this instance. I would ask that either the rules or the moderator be reviewed.

If this is not done then remove me from the database as I do not want to be a part of this mess.

It's a shame that one bad apple has to spoil the whole bunch but I can no longer trust this forum.

Good luck All.

Gary

    このトピックへの返信は締め切られました。
    解決に役立った回答 Preran

    Yeah, but... that's not a good reason. We should know how and what to edit so to improve the forum.

    Gary


    Gary, we have noted your concern, and will do our best to improve the experience within the limitations of the current platform.

    There are many things that we would like to see improved, and these changes have to be addressed by Jive developers. Rest assured, we do send all important feature requests their way for consideration.

    Thanks,

    Preran

    返信数 2

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 27, 2017

    Gary,

    I am the moderator who rejected your duplicate post to another Adobe forum that has received no activity since October 2016.   For all intents & purposes, it's a dead forum that should be closed to new postings.

    Build and style a web page in Dreamweaver

    I know your advanced PHP question had no prayer of getting answered over there.   And since you already had the exact same question posted here php dynamic graph array with equation  in Dreamweaver Support Forum, I made an administrative decision to reject your duplicate post to that other forum.

    I'm very sorry if you were confused or offended by my actions.  The forum's automated system is not always as helpful as it could be.  But it's what we moderators have to work with.  I hope you understand that rejecting your duplicate post was not a personal reflection on you or the quality of your question.  It was merely an administrative decision to help avoid further confusion.

    Cordially,

    Nancy O'Shea

    Nancy O'Shea— Product User & Community Expert
    L
    landt5作成者
    Known Participant
    March 28, 2017

    Dear Ms. O'Shea; Moderator,

    Thank you for this reply/post. This completes the explanation. I accept, mostly, all of your reasons. I just wish that you had explained how to edit my original post. I had no idea in what manner it needed to be edited.

    I also can't easily navigate the site. I also don't know that there are dead forums there, I imagine they should be removed. I didn't even know which sub-forum I posted to. That was difficult too.

    I now appreciate you trying to direct my post to a better sub-forum but I was not informed of this at the time.

    In my post I did recognize the similarity of the two posts but the later post was different. This is what I referred to above as, "I accept, mostly".

    I was not confused or offended but I was missing what was required to be edited. Well..., maybe not having editing direction could cause confusion.

    I mostly agree with the post rejection and if I would have known why, I then would have reformulated the post.

    I hope you can make changes to this system to avoid any possible confusion or offense in the future.

    Two sides; What sub-forum would I post my question on? How can I locate this thread online?

    Thank you for your extensive attention, along with the others. I would choose to remain a member.

    Sincerely,

    Gary

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 28, 2017

    <I accept, mostly, all of your reasons. I just wish that you had explained how to edit my original post. I had no idea in what manner it needed to be edited.>

    Nothing to edit really.   That's an auto generated notice from the JIVE forum software.   Adobe outsources this forum to JIVE.  We have no control over what it does.

    Nancy

    Nancy O'Shea— Product User & Community Expert
    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    March 27, 2017

    As a Moderator of all of Adobe's forums, we get 400+ posts per day to accept/reject/modify. Fortunately, there are also many moderators to accomplish the task. This system means that one or two posts may be directed in the wrong direction and seemingly, yours was amongst one of them.

    In defence of the Moderator who took the decision, the said post does contain links that could be construed as malicious/spam.

    For those that are curious to view the post, see php dynamically graph equation

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    L
    landt5作成者
    Known Participant
    March 27, 2017

    Dear Ben Pleysier,

    I have no clue what "one or two posts may be directed in the wrong direction" means. They should have stated that "links that could be construed as malicious/spam". This would have enabled me to 'correct' my post; instead it left me in the desert without water.

    I am not a mind reader or a moderator.

    I like rules to operate by but the rules need to be promulgated. So..., moderators are a good thing as long as they 'promulgate'. If they make decisions without properly informing the forum member, that is a bad thing. We all want this forum to be clean, crisp, helpful, and informative. The rejection that I received was not informative, just short. Had I known what to edit, I surely would have done so. There are many things to edit for; length, curse words, sexual, political, or religious content, non-related content, suspicious links, and on and on.

    I did not know what to edit.

    Gary

      Preran
      Community Manager
      PreranCommunity Manager
      Community Manager
      March 27, 2017

      Hi Gary,

      Apologize for the inconvenience. I will share it with the team so that they can better express their intentions in the future.

      Meanwhile, welcome to the forums, and I hope that you find the solution to your issue with help from our experts.

      Thanks,

      Preran

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