Access another company's subsrciption plan

[Maria27582721ln5i]

I have been given access to another company profle than my own. They have a subscription for Adobe Stock but when I log into Adobe Stock with that company profile I cannot download any images, i.e. there seems to be no subsrciption plan to which I have access. What should I/the admin at the other company do? 

[kglad]

you (and that other company) can't share plans. 

they can add to their plan by assigning you a license (just as if you were a new hire at that company).  did they do that?

[Abambo · Accepted solution]

If you have been added to their pool, you're good. To have access to stock, you need to get assigned a plan, or you need to be an administrator of their Teams/Enterprise account.

That company's administrators can confirm this by contacting Adobe support via the admin console.

[kglad]

@Abambo 

is adding someone to their "pool" the same as adding to their "plan"?

[Abambo]

“Pool of licences”.

A company can buy X licences of a product, like Creative Cloud all apps and any other subscription, that you can also buy individually, except the Photography plan. The plan administrator then assigns licences to people by inviting them to join via their e-mail address. You can also invite someone without a plan assigned or as administrator.

For stock, the company takes a plan, like the 750 assets/month. Every person having assigned a plan has access to that stock plan and eats plan credits when licensing items. There is to my knowledge not possibility to limit this. There may be with an Enterprise subscription, I'm not very familiar with that one.

To have access to the stock plan, you need to have a plan assigned, or you must be an administrator. You do not allocate a stock plan explicitly to specific users. The stock plan by itself counts also as a plan, so it can be, and needs to be assigned to a user. 

This looks to me like an ad hoc solution for making stock available to Teams and Enterprise, without breaking the rule to be able to assign a plan only to one ID. But if you have an enterprise with 5 Creative Cloud plans and 1,000 Acrobat plans, that creates a problem. You probably don't want those Acrobat users eating up your stock credits, just be fiddling around.

[kglad]

@Abambo 

so, the organization has one stock plan.  the plan admin can assign users of that plan by adding a user the organization's stock pool (and not by adding stock plans to various users as is done with other adobe plans).  is that correct?

[Abambo]

so, the organization has one stock plan.  the plan admin can assign users of that plan by adding a user the organization's stock pool (and not by adding stock plans to various users as is done with other adobe plans).  is that correct?

By @kglad

One or more stock plans, yes. And to have access to those plan(s) you need to have something assigned, like a XD plan. Or you get assigned the Stock plan. Or you are an administrator. If I invite you to my organization, without a plan attached, you can create a free Adobe ID. That's all. No access to the stock plan.

Example:

We have a Stock plan 750 assets/month. I invite you to my company's Teams subscription, by adding your e-mail to our system. You get an invitation, you accept. That changes your account to an Enterprise account (private—your current account, Enterprise—what I assign to you). At that moment, except for having the possibility to sign in to an Enterprise account, there is nothing more that you can do.

Now, I assign you a plan: Adobe Dimension. That allows you access to Adobe Dimension, gives you the possibility to use up cloud space, and gives you automatically access to our stock plan: you can licence all you want, and the company gets invoiced if you licence outside our plan. I doubt that I would love inviting you, without first fixing some rules (agreed upon between my company and you) to keep your fingers from stock! Except, if we have the unlimited stock plan. 😄

[kglad]

@Abambo 

do you know if you can assign stock access/plan without assigning an adobe app plan?

[Abambo]

Teams: The stock plan is as of my knowledge also a plan. So, you can assign that one to a user. But access to the stock plan is not limited to that user alone.

I think that Enterprise admins have more control over this.

[kglad]

@Abambo 

understood.  thank you very much for all that information.

[Abambo]

Stock is kind of very special and not at all manageable (IMHO). It looks like someone at Adobe has tinkered with making Stock work for companies without thinking that companies like to have everything under control. In part, Stock should really only be accessible to specific members of a team.

[kglad]

i would think you would like/need to allocate a stock downloads per individual.