Admin Console report to show if named user licenses are actually utilized

[Mike_Schwabauer]

As an enterprise (named user licensing), a really important thing to be able to understand is whether a license that has been "granted" to a user for Adobe applications is actually being "utilized". For example, if a user asked for and was given an Acrobat Pro license, but they my actually have continued using Reader and never actually signed into Creative Cloud. 

Being able to report from the Admin console whether named users are currently -- or have ever -- signed into Creative Cloud would be a wonderful piece of data to obtain.

[jane-e]

@Mike_Schwabauer 

I've moved your post from Creative Cloud Desktop to the Enterprise & Teams forum.

Jane

[Bani Verma]

Hi Mike, 

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

You may also want to refer to the following thread where a similar discussion has been done and could contain helpful information for you: https://adobe.ly/3AXom96.

Please let us know if you need further assistance or have additional questions.

Thanks, 
^BS

[Kevin Stohlmeyer]

Hi @Mike_Schwabauer in lieu of the Admin Console not tracking usage, we use Flexera - it gives us the reporting we need for contract true ups and monitoring usage.

[Mike_Schwabauer]

Thank you, @Kevin Stohlmeyer -- I'll have to look into that.