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AUSST Sync - Fatal error '120'

Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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Hi,

I have launched an incremental sync to download the latest updates for my AUSST server from Adobe, and i've noticed some fatal errors in the "AdobeUpdateServerSetupTool.log".

 

The fatal error has the error code "120". I've extracted the lines from my log file below:

[FATAL] |  | AAMEE | Utilities | AUSST |  |  | 7768 | Fatal Error '120' occurred while download
[FATAL] |  | AAMEE | Utilities | AUSST |  |  | 7768 | Error occurred in download of package (Name: AdobePhotoshop24-Core_stripped Version: 24.1.0.166). Error code: '120'
 
This error occured 8 times during the sync for various packages. My AUSST server is not going on the internet through a proxy.
 
Anyone have a clue of what the error "120" means ? 
 
Thanks,
Cheers,

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correct answers 1 Correct answer

Community Expert , Jan 03, 2023 Jan 03, 2023

Error code 120: Insufficient disk space

Error code 120 indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity.

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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Error code 120: Insufficient disk space

Error code 120 indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity.

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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Hello @kglad 

Thank you for your quick reply.

 

There is still free disk space available on the drive where updates are downloaded (approx 20 GB), however it might not  be enough for some reasons. I'll add some free space and the see if this error still occurs.

 

Cheers,

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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@SIRRenens 

 

do you have a teams/enterprise subscription?

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Community Beginner ,
Jan 05, 2023 Jan 05, 2023

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Hi @kglad 

Sorry to have forgotten to answer. We do have a Teams subscription.

 

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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all's well that ends well.

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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Hello @kglad 

After adding more disk space (+ 50GB) and ran again an incremental sync, the error is not showing up anymore in the log files. Thank you for your support. 

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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good to hear! and thank you for the follow up.  (happy new year, too!)

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New Here ,
Aug 10, 2024 Aug 10, 2024

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But why do i keep getting this message when i have 500gb free?

 

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Community Expert ,
Aug 10, 2024 Aug 10, 2024

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@Kneazal 

 

with no information, all i can say is i don't know.

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New Here ,
Aug 10, 2024 Aug 10, 2024

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So full story, I've been trying to install photoshop on to my computer. I've confirmed that the install path is set to the appropriate drive (one that has <500gb empty space)  The installer ususally about 10% into the installation and give me this error log

 

Exit Code: 120
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 13 warnings(s) 

FATAL: Fatal Error '120' occurred while download
FATAL: Error occurred in download of package (Name: AdobePhotoshop25-Core_x64 Version: 25.11.0.706). Error code: '120' 
ERROR: Path:D:\adobeTemp already exists
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180

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Community Expert ,
Aug 10, 2024 Aug 10, 2024

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rename

Path:D:\adobeTemp

 

to 

Path:D:\_adobeTemp 

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New Here ,
Aug 10, 2024 Aug 10, 2024

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When i search D: for adobeTemp, nothing shows up

 

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Community Expert ,
Aug 10, 2024 Aug 10, 2024

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are you on a networked computer?

do you have a firewall?

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New Here ,
Aug 10, 2024 Aug 10, 2024

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When i couldnt find it, i did a full system reset and that has fixed the problem

 

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Community Expert ,
Aug 10, 2024 Aug 10, 2024

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LATEST

good to hear.

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