AUSST Sync - Fatal error '120'

[SIRRenens]

Hi,

I have launched an incremental sync to download the latest updates for my AUSST server from Adobe, and i've noticed some fatal errors in the "AdobeUpdateServerSetupTool.log".

The fatal error has the error code "120". I've extracted the lines from my log file below:

[FATAL] |  | AAMEE | Utilities | AUSST |  |  | 7768 | Fatal Error '120' occurred while download

[FATAL] |  | AAMEE | Utilities | AUSST |  |  | 7768 | Error occurred in download of package (Name: AdobePhotoshop24-Core_stripped Version: 24.1.0.166). Error code: '120'

This error occured 8 times during the sync for various packages. My AUSST server is not going on the internet through a proxy.

Anyone have a clue of what the error "120" means ? 

Thanks,

Cheers,

[kglad · Accepted solution]

Error code 120: Insufficient disk space

Error code 120 indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity.

[SIRRenens]

Hello @kglad 

Thank you for your quick reply.

There is still free disk space available on the drive where updates are downloaded (approx 20 GB), however it might not  be enough for some reasons. I'll add some free space and the see if this error still occurs.

Cheers,

[kglad]

@SIRRenens 

do you have a teams/enterprise subscription?

[SIRRenens]

Hi @kglad 

Sorry to have forgotten to answer. We do have a Teams subscription.

[kglad]

all's well that ends well.

[SIRRenens]

Hello @kglad 

After adding more disk space (+ 50GB) and ran again an incremental sync, the error is not showing up anymore in the log files. Thank you for your support. 

[kglad]

good to hear! and thank you for the follow up.  (happy new year, too!)

[Kneazal]

But why do i keep getting this message when i have 500gb free?

[kglad]

@Kneazal 

with no information, all i can say is i don't know.

[Kneazal]

So full story, I've been trying to install photoshop on to my computer. I've confirmed that the install path is set to the appropriate drive (one that has <500gb empty space)  The installer ususally about 10% into the installation and give me this error log

Exit Code: 120
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 13 warnings(s) 

FATAL: Fatal Error '120' occurred while download
FATAL: Error occurred in download of package (Name: AdobePhotoshop25-Core_x64 Version: 25.11.0.706). Error code: '120' 
ERROR: Path:D:\adobeTemp already exists
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180

[kglad]

rename

Path:D:\adobeTemp

to 

Path:D:\_adobeTemp 

[Kneazal]

When i search D: for adobeTemp, nothing shows up

[kglad]

are you on a networked computer?

do you have a firewall?

[Kneazal]

When i couldnt find it, i did a full system reset and that has fixed the problem

[kglad]

good to hear.