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Getting no response form Account manager, their boss, and the number hangs up at leaving a message.

New Here ,
Jun 01, 2020 Jun 01, 2020

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Hi,

 

I am trying to renew my licenses, the Anniversary Date: 03-June-2020 PDT.

I have tried over the course of a month to contact the account manager via email, no reply.

The link to contact their manager on their email signature has not replied.

I called the number in the email signature 02033255530, no reps available, leave a message and it disconnects before I am able to.

What else can I do but post here?

 

Thanks,

 

Liam.

 

TOPICS
Enterprise , Licensing , Manage account

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correct answers 1 Correct answer

Jun 01, 2020 Jun 01, 2020

Hi,

 

Thank you for reaching out here.

 

We apologize here for the inconvenience caused to you regarding your Team Account renewal.

 

Since this is public forum, hence I have shared some information in a private message.

Please check and respond to me.

 

Thank you.

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Jun 01, 2020 Jun 01, 2020

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Hi,

 

Thank you for reaching out here.

 

We apologize here for the inconvenience caused to you regarding your Team Account renewal.

 

Since this is public forum, hence I have shared some information in a private message.

Please check and respond to me.

 

Thank you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines