How to switch between personal and business accounts

[gmf-thearrowmaker]

Maybe Im missing something, but now when i login I can't seem to choose between persoanl and business accounts.  It used to give me that option but Im not seeing that anymore.  What am I missing?

[iCharles · Accepted solution]

Hi there,

We understand that you need assistance with switching between Creative Cloud Individual and Teams accounts.

To switch between these account profiles: Sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice.

Hope this helps.

Charles

[gmf-thearrowmaker]

Ive been super bus and have not replied.  After I complete the ID/pw boxes, it just takes me to my business account and never asks me which acocunt i want to choose.

[Vikrant R]

By default, the system tries to select the most appropriate profile (Business or Personal) based on the product or service you're trying to access. However, if you want to be prompted to select a profile, you can enable that option. See https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

[maciejmarko]

Hey, I don't have an option to enable that option to choose my profile. I still can't access my business profile.

[Abambo]

Are you certain that you have a business profile?

[kglad]

@maciejmarko 

if that link, https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

doesn't help you, check your subscription types, https:account.adobe.com to verify, at least, one is a teams/enterprise subscription.

[Lucille29469570y45z]

Interesting discussion. I found useful information here

[Ashish_Harrison]

Hi @Lucille29469570y45z or you can find the details on this help article - https://helpx.adobe.com/in/enterprise/kb/enterprise-id-faq.html

Thanks!