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How to switch between personal and business accounts

Community Beginner ,
Apr 10, 2022 Apr 10, 2022

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Maybe Im missing something, but now when i login I can't seem to choose between persoanl and business accounts.  It used to give me that option but Im not seeing that anymore.  What am I missing?

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Licensing , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2022 Apr 11, 2022

Hi there,

 

We understand that you need assistance with switching between Creative Cloud Individual and Teams accounts.

 

To switch between these account profiles: Sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice.

iCharles_0-1649678926814.jpeg

 

Hope this helps.

Charles

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Adobe Employee ,
Apr 11, 2022 Apr 11, 2022

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Hi there,

 

We understand that you need assistance with switching between Creative Cloud Individual and Teams accounts.

 

To switch between these account profiles: Sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice.

iCharles_0-1649678926814.jpeg

 

Hope this helps.

Charles

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Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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Ive been super bus and have not replied.  After I complete the ID/pw boxes, it just takes me to my business account and never asks me which acocunt i want to choose.

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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By default, the system tries to select the most appropriate profile (Business or Personal) based on the product or service you're trying to access. However, if you want to be prompted to select a profile, you can enable that option. See https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

 

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New Here ,
Dec 21, 2022 Dec 21, 2022

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Hey, I don't have an option to enable that option to choose my profile. I still can't access my business profile.

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Community Expert ,
Dec 23, 2022 Dec 23, 2022

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Are you certain that you have a business profile?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 23, 2022 Dec 23, 2022

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@maciejmarko 

 

if that link, https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

 

doesn't help you, check your subscription types, https:account.adobe.com to verify, at least, one is a teams/enterprise subscription.

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New Here ,
Apr 18, 2023 Apr 18, 2023

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Interesting discussion. I found useful information here

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @Lucille29469570y45z or you can find the details on this help article - https://helpx.adobe.com/in/enterprise/kb/enterprise-id-faq.html

 

Thanks!

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