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Hi,
I'm member of an enterprise license on my PC and I just got a new notebook for remote working outside the office. Do I need another license for the notebook ?
I tried to find out in adobe website and I found " Your personal license" can install on as many device but can only active on 2 device and only use on 1 device at the time.
Question is how about enterprise license ?
Thanks
[Mod: Moved to the Enterprise & Teams forum]
Hi @Budi5C83 here I mean Named User License, which is associated with the user's profile.
Doesn't matter if you have an Individual, Teams, or Enterprise subscription. Thanks!
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no, you have the license, not the computer. your license is linked to your adobe id and your password.
install the cc desktop app on all computers you want to use and sign in with your adobe id/password.
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Are you able to download and install software on your own equipment or is this managed by your IT/Adobe Admin?
@kglad is right - signing in is not a license its your email and password.
You can log into as many Adobe applications on various locations as you want, but only two can be active at one time.
Adobe manages this with the sign in protocol. If you are actively signed in on 2 already, it will ask you to do remote deactivate one before allowing you to proceed.
However depending on how the software was installed, you may have some plan restrictions on installing, requiring your Admin to grant access.
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Hi @Budi5C83 you can use your Named User License on two machines, but you can use your app on only one computer at a time. If you already sign in to two machines you'll be prompted to sign out from any previous machine.
Help article- https://helpx.adobe.com/in/download-install/using/install-apps-number-of-computers.html
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Thank you for all of you,
@Ashish_Harrison i read the article before but I just not so confidence with the word "Your individual license" referred to personal license or all kind of licensed of adobe including the enterprise.
@Kevin Stohlmeyer yes I m able to download and install on my own.
I just wondering if i cloud get an email from adobe just to make sure the legal of installing more than 1 device for 1 named user license, just don't want to get into trouble with this especially about legal matters that involved with my company. Problem is i can't find any email provided by adobe on website, try the virtual asst. but it looks so complicated just to answer such a simple question.
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@Budi5C83 Im not a lawyer but there is no legal restictions for installing. Its all managed by your subscription and logins. @Ashish_Harrison answer was pretty clear.
If you are this concerned, I would to talk to your IT/Plan Administrator and clear it with them. If this is company equipment I see no issue with it.
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you can't/won't get an email from "adobe" stating that.
you already have the post from an adobe employee and if that's not enough, you'll have to search public documents. to that end, try this, https://helpx.adobe.com/enterprise/using/licensing.html
or even better, why don't you contact your plan admin and ask them?
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Thank you for all of you,
@Ashish_Harrison i read the article before but I just not so confidence with the word "Your individual license" referred to personal license or all kind of licensed of adobe including the enterprise.
By @Budi5C83
You got the link from @Ashish_Harrison here https://community.adobe.com/t5/enterprise-teams-discussions/installation-for-enterprise-licences/m-p... and what he said is correct up to our all knowledge.
You need to know that there are individual licences (allocated to an individual user like yours) and there are device locked licences (allocated to a specific Computer in a classroom lab).
And Enterprise licence is “just” a specific manner to buy Adobe Creative Cloud subscriptions for companies needing many licences. For a less huge number of licences, you have Teams licences. That's what my company has. You buy a certain number of licences, and you allocate them individually to users. Enterprise administrators have more influence on what they allow the individual user to do. So, it's basically their configuration that may or may not disallow you to activate the licence on a different device. But Adobe allows for two concurrent activations and one concurrent (!) use.
And as a side note: Adobe controls the activations. Is the activation getting through, you may use the product.
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Hi @Budi5C83 here I mean Named User License, which is associated with the user's profile.
Doesn't matter if you have an Individual, Teams, or Enterprise subscription. Thanks!
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Thank You, you guys awesome.
I'll passed all I got here to my admin. to settle it.
Thank You again.
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you're welcome. let us know if everything is settled.
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As a side note: if you activate on a third computer, Adobe will ask you to disable on one of the other 2 computers. That happens transparently. You can't be in violation of the activation terms.