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2

Fresco 5.5.0 PC Version Broken

Explorer ,
May 28, 2024 May 28, 2024

For the past week Adobe Fresco for the PC has been completely unusable and I don't see support trying to fix this issue as it seems like the IOS version is prioritized over the PC version. 

The issue is with brushes there seems to be a graphical error where it appears blocky and faded no matter which brush or pressure is used. This can also be repliated using the mouse rather than the brush. I have resetted the program, rolled back to the previous version and even tried fixing my pen and its 

There have been multiple PC users reporting this issue with screenshot and video evidence in this forum and reddit regarding this issue and it has been ongoing with no fix or update from support.

https://community.adobe.com/t5/fresco-discussions/blocky-visual-or-graphical-error-when-drawing-on-f...

https://community.adobe.com/t5/fresco-discussions/adobe-fresco-is-broken-in-windows-11-24h2-preview/...

https://community.adobe.com/t5/fresco-discussions/adobe-fresco-trop-lent/td-p/14642671

https://www.reddit.com/r/AdobeFresco/comments/1cylur8/just_downloaded_fresco_my_brushes_are_acting/


https://www.reddit.com/r/AdobeFresco/comments/1d1vtlw/weird_grain_appearing_in_custom_brush_how_do_i...

TOPICS
Layers , Performance , Tools
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correct answers 1 Correct answer

Explorer , Jun 04, 2024 Jun 04, 2024

Hey so NVIDIA released a new driver today and it turns out it was the NVIDIA driver problem. So those who are using NVIDIA GPUs should update their driver as the problem is gone now.

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Adobe Employee ,
May 29, 2024 May 29, 2024

Hello @Allan28665261xjl7,

We understand that technical issues can be frustrating. I tried replicating this on my end but was unable to. Would you mind sharing the exact details of your workflow, including a screen recording, so we can check this with the team?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Explorer ,
May 29, 2024 May 29, 2024

Here is a screen recording.  I have the same issue as the other users in the other links who posted their screenshot and videos.

https://youtu.be/e_qBj6oouBw

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Explorer ,
Jun 02, 2024 Jun 02, 2024

@Anubhav M 

Hello is there any updates on whether this will be fixed yet? I have attached the specs of my computer here as well.

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Explorer ,
Nov 22, 2024 Nov 22, 2024
LATEST

Hi Anubhav

 

I cant even start a blank file on my pc. I dont have nvidia but Intel

GPU 0
 
Intel(R) UHD Graphics 630
 
 
Driver version: 31.0.101.2111
Driver date: 19/07/2022
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 0, device 2, function 0
 
Utilisation 0%
Dedicated GPU memory
Shared GPU memory 0.4/7.9 GB
GPU Memory 0.4/7.9 GB
 
 
 
I have just sent the crash report to Adobe. Thanks for help in advance.
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New Here ,
Jun 04, 2024 Jun 04, 2024

I have exactly the same issue. On top of that the latest update introduced a terrible delay for stylus. Those issues make the app unusable...

 

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Explorer ,
Jun 04, 2024 Jun 04, 2024

Hey so NVIDIA released a new driver today and it turns out it was the NVIDIA driver problem. So those who are using NVIDIA GPUs should update their driver as the problem is gone now.

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