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I've downloaded Fresco on my iPad, once I sign in it works normally, but if I ever close the app by swiping up and try to open it again it crashes. Has anyone else experienced this issue?
Hi DoraLam.
I'm from the Fresco product team.
Please direct message me here (just tap on my name then Send a message) with your first and last name and the school/enterprise Adobe ID you're using to sign in to Fresco.
Sue.
Hi Everyone,
Can you try and see if the issue still persists?
Thanks,
Rohit
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Yes, thanks for sorting this
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Hey' my adobe fresco has been crashing as well, what I do pls help me out here pls.
should I uninstall and download from the store again?!
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Hi Shivanand.
There was a widespread server problem affecting numerous iOS apps (not just Adobe apps) early morning on Friday but it was resolved by 6:00am PST.
If you are still having problems with crashing there are a couple of things I'd like you to check:
* Please try turning putting your device in Aiplane Mode to see if you can open the app.
* Please check other apps on your device to see if you have trouble launching any of those.
Let me know what happens.
Sue.
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Hi sue,
I'm hoping you can help, my fresco is crashing as soon as it starts to open, only just started doing it and I've turned off and on and tried in aeroplane mode. I'm ly hoping there is a solution.
thanks,
jim
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Hi, I'm experiecing the same issue. I've reinstalled it already, cleared my iCloud storage, my iPad got 100gb free, I've only used 34% of the cloud storage, uptaded my system, rebooted my iPad a lot of times, but it's still crashing when I try to work on a drawing.
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as soon as i start fresco it crashes its updated too and im on my laptop how o i fix it i reinstalled it several times