No enough storage space...though it is! Bug???

[Oliver Sch...]

Hello!

Creating a new project in FR on ios 13.1 iPad Pro 12.9 (first gen) doesn't work for me. A window pops up with the message that it needs at least 3 GB of storage space. But there is 8 GB of unused space on the iPad.

Is it a bug?

I already reinstalled the app a couple times with no effect.

I'd really appreciate if someone could come up with a solution.

[Sue Garibaldi]

Hi Oliver. 

This is indeed some sort of bug (https://community.adobe.com/t5/Fresco/I-have-30GB-space-free-but-the-app-says-it-needs-3GB-and-that-...) that seems to have something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

I'll post as soon as I know something more. 

Thanks for your patience; I know it's frustrating.

Sue.

[Oliver Sch...]

Thank you, Sue:)

[Sue Garibaldi]

Oliver. Does this behavior repeat (sounds like it does)? If it does, would you send me a screenshot of the error message you're seeing? Thanks for your help with this.

[Oliver Sch...]

Now, it seems to work...I don't know why. It seems to occur randomly.

[Sue Garibaldi]

Oliver. Hmmm... I'll pass that along but if you see the alert again, if you could take a screenshot it would be great.

[Ralanphillips]

I get the same message. Just bought 12.9’ iPad Pro w/256GB running iPadOS 13.1.2. Procreate installed perfectly and I will continue to use Fresco on my iPad 6th generation. I do expect to fully migrate to a Fresco in a future release on the iPad Pro as it is precisely the reason why I upgraded. Thank you for the acknowledgement and happy it wasn’t just me. 

[Sue Garibaldi]

Thanks Ralan. Every post helps the engineers troubleshoot.

[Ralanphillips]

I was in error iPad. Upon purchase iPad was running under 12.1.2 but read 13.1.2 iPadOS downloaded. After ensuring 13.1.2 installed I was able to download Fresco successfully. Sorry for any confusion as I am a great fan of Adobe’s Creative Cloud.

[Sheena Kaul · Accepted solution]

Hi All,

If you get that error again, try to restart your devices. 

Let me know if that works.

Regards,

Sheena

[AbiTeq]

Got Fresco needs more space error running on Windows 11. I show plenty of space on the specified drive, and even my C: drive has double the shown need?