Color difference between CPU/GPU previews

[Mouchet0D4C]

Hi,

I have a big color problem between CPU/GPU previews.
In GPU preview, the colors become dull, bland. I didn't have this issue before the latest updates when switching between the two.
I tried to reinstall an older version, but the problem persists.
I am having the problem on both indesign and illustrator.
Do you have a solution ?

[Anubhav M]

Hello @aleny51244259,

Thanks for sharing the details. Would you mind trying to recalibrate both monitors using a different color profile and checking if the consistency is retained?

Note: Kindly use the same color profile for both monitors (if possible).

Looking forward to hearing from you.

Thanks,

Anubhav

[aleny51244259]

Hi Anubhav Majumder

I updated Illustrator to ver 27.7,  the color issues have been fixed! Thank you!!

[mlleCooke]

Hi @Anubhav M 

I'm very pleased to see that @aleny51244259  got his problem fixed, although I would like to point out that I have the same problem and my post from april 26 was never addressed. 

As a reminder:

Macbook Pro 14 M1 Max

Ventura 13.3.1

Illustrator 27.4 (Now 27.7, didn't change anything)

External Apple LED Cinema Display

Thanks for your help,

[Anubhav M]

Hello @mlleCooke,

We're sorry to hear that you're still having problems. It is possible that the external display and the MacBook are using different color profiles. Would you mind trying to use the same color profile to recalibrate the displays and then restarting the computer to check if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

[AXXXXXXXXX]

Still happening for me! 

Macbook Pro M1 MAX

Ventura 13.1 

Ai 2023

[Anubhav M]

Hello @AXXXXXXXXX,

We understand how frustrating it can be to experience issues with color consistency in Illustrator, especially when working across multiple monitors. I hope the suggestions shared above helped resolve the problem. If not, we may need to troubleshoot this on a live session. Please head here (https://helpx.adobe.com/contact.html?rghtup=autoOpen) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

Thanks,

Anubhav

[DutchAlex]

I have the same problem on windows 10 with Illustrator 28.2 (64bit) GPU/CPU Preview change the colors.

Other colors i see when use preview GPU (Nivida) then with CPU.

This is a big bug. Please help.

[Anubhav M]

Hello @DutchAlex,

Sorry to hear about your experience. Would you mind trying the suggestions shared in this community post (https://adobe.ly/3SV2D80) and checking if they help?

Looking forward to hearing from you.

Thanks,

Anubhav

[CraigWhiteLA]

Not sure if this is still relevant, but I finally got this to work on my iMac with the latest 2024 version of Illustrator. I used Bridge to sync the color setting across Adobe products. Bridge>Edit>Color Settings> North American Prepress2. This seems to have fixed the GPU/CPU color discrepancy.