Illustrator could partially read this file

[MartinBelfast]

Hi, I have been experiencing issues when opening .ai files. I think the problems started after the last update. I get a message saying 'Illustrator could partially read this file'. When the file opens I only see one artboard with the content broken apart, similar to what you would see if you opened a .pdf in Illustrator.

I have tried installing a previous version and then going back to the latest version but it does not correct the problem. I have copied files to my hard drive and tried to place files into a new file but nothing gets me back my full file.

There doesn't seem to be anything wrong with the file as I have just installed a trial version of Affinity Designer and my .ai files open without any issues. I really need to find a solution otherwwise I will probably have to go with Affinity Designer to open my files. Any help would be greatly appreciated!

[Akvile27261395conk]

The same here! I just installed some updates on my pc and got the same message on Illustrator. Freaking out now as it contains most of my work.

[Anshul_Saini]

Hi @Akvile27261395conk,

Thanks for reaching out to me via DM. I have shared the recovered file.

I hope it helps!

Thanks,

Anshul Saini

[Anshul_Saini]

Hi @Aryo271779477obs,

I'd be happy to help. Would you mind sending me the download link to your file here or via DM?

Looking forward to your response.

Thanks,

Anshul Saini

[Guest]

Hi @Anshul_Saini can you please recover my file? Very URGENT please!!

[Anshul_Saini]

Hi @Deleted User,

Thanks for reaching out via DM. I have sent the recovered file via DM.

Please kindly check.

Thanks,

Anshul Saini

[Azeem Ali272193081524]

Hi i have the same error i dont know what to do coz i have done a month arwork and it say ai could partially read this file
if anyone have a solution so please let me know

[Monika Gause]

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@Azeem Ali272193081524  schrieb:

Hi i have the same error i dont know what to do coz i have done a month arwork and it say ai could partially read this file
if anyone have a solution so please let me know

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If the file is on a server please do first download it to your disk 

If someone sent it to you, make them resend it and first ZIP it

Did Illustrator crash when you last saved the file?

Do you have a backup?

[Anubhav M]

Hello @Azeem Ali272193081524,

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly share the file here or via DM (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can check it on our end.

Looking forward to your response.

Thanks,

Anubhav

[Kārlis]

Read the commments above... main reason is because caches.. just change cache disk to another an everything will be ok.. or just open from other computer..

[Monika Gause]

Read the commments above... main reason is because caches.. just change cache disk to another an everything will be ok.. or just open from other computer..

By @Kārlis

Probably not. There are a couple of things that might cause this to happen.

[Sisir]

Hi @Anshul_Saini can you please recover my file? Very URGENT please!!

[Anshul_Saini]

Hi @Sisir,

I am sorry for the delay in my response. I understand that you urgently need help with recovering your file. Can you please confirm if you still need assistance with this? If so, please share the file with me, and I will do my best to recover it for you.
Please note that file recovery is not always possible, and I cannot guarantee the complete restoration of your file.

Once again, I apologize for any inconvenience caused by the delay in my response, and I'll be looking forward to hearing back from you soon.

Looking forward to hearing from you soon.

Thanks,

Anshul Saini

[hung_8773]

Open file by Foxit Reader and save by PDF.

Open file by Ai - still open - Embed picture - release Clipmask