Illustrator starts flashing on and off on screen?

[Fontand]

I have noticed this flashing occurring on the last 2 updates of Illustrator (Currently 25.3), and it usually stops if I quit one of my more memory intensive programs like Photoshop, InDesign or Excel, I have 40 GB of additiopnal ram installed. Are the updated Illustrator much more memory intensive or is this some kind of bug? Please help.

[Mike_Gondek]

What exact OS version are you on???

Sounds like a GPU preview issue.

Try View >> Using CPU

[default7b8tlafp91dd]

FINALLY this totally fixed the issue for me.  Thank you!

[default7b8tlafp91dd]

Update: also seems to be an issue with Photoshop being open simultaneously.  The problem came back when I switched to Photoshop and disappeared when I closed it.

[alitwotimes]

What totally fixed it for you? Pls help!!

Sent from my iPad

[CharitySmithSK]

This helped me. Thank you!

[mr eatwell]

OMG THANK YOU!! Lol I have been freaking out about this for weeks.

[Fontand]

macOS Big Sur version 11.4

It only seems to happen with Illustrator. It is not the page of graphics flashing, its the tool bar, tabs and side windows (Colours, swatches, layers, artboards properties, etc) that are flashing on and off.

[Mike_Gondek]

Did you try using CPU mode as I suggested.??? You can also disable byunchecking here. 

[mohamed.alkhalifa]

Thank you very much! it worked for me and finally got rid of the flicker

[Joep25156901v2mw]

Hero!

[Fontand]

Thanks, Yes I have. It only does it intermitantly, so I will wait and see.

Also just noticed InDesign do it too while Illustrator is open.

[Monika Gause]

There is an issue for some users with flashing, when multiple applications (between Illustrator, photoshop, InDesign) are open. Does the flashing also happen when you have only one of them open?

[sishamIAGD]

I have also had this issue since the latest update, especially like you say when all Illustrator/Photoshop/InDesign are open together. It also carries on if I close all down and have one application open. It is very intermittent so hard to pin point what the issue is. Pretty frustrating.

I am due to upgrade my system soon (much better spec) so I will report back if this happens when I have finished building my new machine.

Running Windows btw.

[jeffhalmos]

Yes, I get this—on an M1 Mac mini) and have not just for 25.3 but for many of the betas and prereleases. Only soultion is to quit it and reboot the app. It only seems for me to happen when the screen saver has gone off and I've come back to work again in Ai.

But I'm also getting a flash of full screen pink colorfield upon opening any file. This only happens with 25.3 release version.

[Ashutosh_Mishra]

Hi All,

We're sorry to hear about your experience. Would it be possible for you to share the details below:

1. Version of OS & Illustrator.

2. Do you see this behavior while performing a specific task?

3. Does disabling GPU Performance under Preferences > Performance help?

4. Please share system information available under Help > System Info & A small video of this workflow.(you can upload it on Creative Cloud & share the link with us).

This information would help us assist you accordingly. Looking forward to your response.

Regards,

Ashutosh

[jeffhalmos]

I know what it is now. If I open an illustrator file via Bridge I get the pink screen flash. Otherwise, notsomuch. Happens when either dragging a file from Bridge to the Illustrator icon in the dock or double clicking in Bridge.

Mac mini M1. Ai 25.3. MacOS 11.4.

[jeffhalmos]

I also get the flash of pink screen when I drag a file from the app Pixave to illustrator.

[Fontand]

Hi Ashutosh

The specs are as follows:

1. OS - mac OS Big Sur version 11.4, AI - version 25.3

2. Seems to be random, however it does seem to come up more when I click to draw a shape and the mesurements window pops open, then it likes to flash.

3. I have disabled the GPU, it has still occurred, but less often

4. As it is pretty random, getting a video  is difficult. System info is attached it text file.

[Ashutosh_Mishra]

Thank you for sharing the information. Let us investigate this. I'll get back once I have an update or need more details.

I appreciate your patience in the meantime. Thanks!

[Ashutosh_Mishra]

Hi All,

I tried to reproduce the issue but wasn't able to do it. We'd appreciate if you can generate the logs(ZXP file) using Log Collector tool & share these files with us here or over DM. Looking forward to your response.

Regards,

Ashutosh

[benedikth64842477]

Hi there,
the issue seen in the attached video occurs both on my laptop and stationary PC: Layers in my document just partly disappear while i write or move textboxes, until they somehow get "reloaded" when i select them or zoom. It seems to me that the objects themselves are unharmed while beeing displayed incorrectly. Does anyone have an idea to what might be the cause of this or how to fix the issue?

https://www.dropbox.com/s/kllkuvcp8pasq2c/1984%20plakat%20nr.%202%20vers.%203.ai_%20%40%2023%2C08%20...

[benedikth64842477]

The issue does not occure when i work in isolation mode.

[Srishti Bali]

Thank you for sharing the video. I would request if you could share the logs files and sample ai files as well.

Regards!

[ADRIAN5CCC]

The new Adobe Illustrator v. 25.3.1 has a badly flickering white background on a Mac M1.

That did not occur in v. 24.

I had to switch back to beta.

The beta version 25.4 does not flicker, so there is nothing wrong with the computer itself.