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Data merge issues when upgrading to InDesign 19.4

New Here ,
Apr 22, 2024 Apr 22, 2024

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Today I updated indesign to version 19.4. When I use the databases for the data merge function with linked images within the database, a message tells me that the images are not reachable. The files I’m working on, including databases and images, are in the Dropbox folder. I downgraded to version 19.3 and everything worked again. Can anyone help me?

 

{Reanmed By MOD}

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correct answers 1 Correct answer

Community Beginner , Jul 12, 2024 Jul 12, 2024

Hi All,
This issue has been fixed in the latest version of InDesign 19.5
Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly.
Please refer to the helpx https://helpx.adobe.com/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.
Note : Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead the r

...

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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Hi info@komunikando.org , Make sure your Dropbox Syncing preference is not set to Allow Dropbox to free up hard drive space (online only)

 

Screen Shot 39.png

 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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It appears to be a bug in 19.4 - another user has just reported exactly the same issue (and solution):

 

https://community.adobe.com/t5/indesign-discussions/data-merge-working-path-not-working-anymore-on-m...

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi ,

 

I am getting this checked by the team and will update the discussion as soon as I hear from the team. Can you also share the file with us for testing? You can add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

 

Thanks

Rishabh

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New Here ,
Apr 24, 2024 Apr 24, 2024

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This is also happening on the Mac, and that looks to be a PC path. Is there a Mac workaround? Also, I put a ticket in with Adobe regarding the problem.

 

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New Here ,
Apr 26, 2024 Apr 26, 2024

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Hey man, after banging my head against the wall for an hour, I finally found this thread. This workaround also works on macs. Go into your apps folder. Open Adobe Indesign 2024 > Resources > Cookies. Then delete or rename. That solved the issue for me. 

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New Here ,
Aug 29, 2024 Aug 29, 2024

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It solved when I renamed it. Thanks it was driving me crazy.

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New Here ,
May 23, 2024 May 23, 2024

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Problem solved, thanks!!!

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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We are currently looking into the issue.
Workaround - Deleting or Renaming "
ENABLE_POSIX_PATH" available at "<Install Dir>\Resources\Cookies\ENABLE_POSIX_PATH"
Please comment if this resolves the issue.

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New Here ,
May 01, 2024 May 01, 2024

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Thanks, that solved my issue (on mac)

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New Here ,
May 15, 2024 May 15, 2024

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this worked for me and another team member

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Community Beginner ,
Jun 05, 2024 Jun 05, 2024

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This worked for me as well. Thank you.

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New Here ,
Jul 03, 2024 Jul 03, 2024

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It's ok for me but just by renaming. If i delete "ENABLE_POSIX_PATH" from the folder, it doesn't work.
Thanks.

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New Here ,
Apr 21, 2024 Apr 21, 2024

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Hi, 

I use a lot of data merge to load differnet PDF Files into Indesign, but they stopped working. There were all still working last week and now ... 👺

 

I used the following syntax:

Macintosh HD:Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

 

Today, it tells me that it can not find the file anymore. If I copy the path in indesign, I get the following result:

/Users/max/Documents/24 Indesign/20 Labels/Final_Test/Master- A5 - V15_K0.pdf

This path also does not work, when I put it into my csv file.

Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

also dont work

 

I noticed that it would work like this, if the file is in a subfolder of the indesign file

./Final_Test/Master- A5 - V15_K0.pdf

but i dont have this file an a different folder. 

 

./../20 Labels/Final_Test/Master- A5 - V15_K0.pdf

does not work. 

 

Any ideas? I feel like there was a recent update on adobes or apples side that it stopped working now 😕

 

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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your versions of InDesign and macOS?

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New Here ,
Apr 21, 2024 Apr 21, 2024

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Mac 11.7.10

Indesign 19.4. (update today, I guess issue was present after update)

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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quote

Indesign 19.4. (update today, I guess issue was present after update)


By @Henri36655125at8n

 

and if you revert to the previous InDesign version you were using (I guess 19.2 or 19.3), will it fix the issue? you can do it from Creative Cloud app:

 

leor_0-1713715315079.png

 

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New Here ,
Apr 21, 2024 Apr 21, 2024

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Downgrade to 19.3 solved the issue. As I dont know how to write a bug report, I guess somebody will do. It would be nice to get an update on this thread, if it was fixed (or how the new system works).

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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quote

Downgrade to 19.3 solved the issue. As I dont know how to write a bug report, I guess somebody will do. 


By @Henri36655125at8n

 

You can submit bugs here:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

If this indeed is a new bug in 19.4 then quite a few users will be affected soon.

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi @Henri36655125at8n @leo.r 

 

I am getting this checked by the team and will update the discussion as soon as I hear from the team. Can you also share the file with us for testing? You can add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

 

Thanks

Rishabh

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New Here ,
Apr 23, 2024 Apr 23, 2024

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We use CSV table imports for a bunch of text and logos, and the logos will not import under 19.4. Worked as expected under 19.3 (which I downgraded back to, so that it wouldn't interrupt my production). 

I think it is related to how ID reads the path to the image in the CSV file. 

 

Has anyone else had this issue or is there any resolution?

 

Thanks!

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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It looks like you're experiencing this known bug in 19.4 (a temporary solution is also included in the thread):

 

https://community.adobe.com/t5/indesign-discussions/data-merge-issues-when-upgrading-to-indesign-19-...

 

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New Here ,
Jun 20, 2024 Jun 20, 2024

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hello 
has this very annoying issue been fixed? 

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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quote

hello 
has this very annoying issue been fixed? 


By @laura c.

 

The current InDesign version is still 19.4, so there are no changes yet. 

 

Did you try the workaround suggested by Adobe in this thread? Not exactly user-friendly but should do the job for the time being.

 

 

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi All,

We apologize for the inconvenience you're experiencing with Data Merge in InDesign. This is a known issue, and our team is actively working on a solution. Please refer to this article for workaround: Data merge not working for absolute paths on macOS 

In the meantime, please try the workaround suggested by Sanyan Talwar in this post:

 

Workaround - Deleting or Renaming "ENABLE_POSIX_PATH" available at "<Install Dir>\Resources\Cookies\ENABLE_POSIX_PATH"

 

Please give this workaround a try and let us know if it resolves the issue for you. We will provide updates on the post as soon as the issue is fixed.

 

 

Thanks,

Harshika

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