Error code 2: (The File is damaged) Unable to save or export file in InDesign

Ver. 16.1

Same issue, no solution that was listed above works. I tried upgrading or downgrading to newer/older versions of InDesign, but it didn't solve the problem. 

Hi All,

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

Regards,

Ashutosh

Hi there,

Sorry for the delayed response. I would like to know if the steps suggested by @Laubender worked for you? If not, I would request you to share a few more details like: 

• Exact OS & version of InDesign
• Please share a damaged sample document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
• Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
• When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.

Also, you may try the steps shared in this help article (https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html) and let us know how it goes.

I will be looking forward to your response.

Thanks & Regards,

Anshul Saini

Hi dmartinacco,

I would trust the message. Your document is damaged.

Do the following things:

[1] Close the document and do a backup of the file and work on with a duplicate of the file.

[2] Open the duplicated document and export it to PDF/X-4 without color conversion and without downsampling images.

[3] Open yet another duplicate of the document and export to IDML.

[4] Try to open the IDML file with InDesign and save the opened document with a new name.

Inspect the saved document if all is in perfect order: page layout, assigned styles, formatting.

Regards,
Uwe Laubender

( ACP )