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InDesign screen bug

New Here ,
Sep 28, 2023 Sep 28, 2023

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The screen turns white when I try to select multiple objects. Flickering also appears when I try to move an object

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correct answers 1 Correct answer

Adobe Employee , Oct 15, 2023 Oct 15, 2023

Please vote on the UserVoice thread - https://indesign.uservoice.com/forums/601180/suggestions/47289806

Hi everyone,

This issue started to happen with the latest macOS Sonoma. We have raised this with Apple to see if they can fix this in one of their upcoming updates of macOS Sonoma.

Since this is dependent on a fix from Apple, we request your patience while we work with them to find resolution for this issue.

Meanwhile, if possible, try to attach a High-Resolution Monitor (like a 4K, 5K) to you

...

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Adobe Employee ,
Oct 15, 2023 Oct 15, 2023

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Please vote on the UserVoice thread - https://indesign.uservoice.com/forums/601180/suggestions/47289806

Hi everyone,

This issue started to happen with the latest macOS Sonoma. We have raised this with Apple to see if they can fix this in one of their upcoming updates of macOS Sonoma.

Since this is dependent on a fix from Apple, we request your patience while we work with them to find resolution for this issue.

Meanwhile, if possible, try to attach a High-Resolution Monitor (like a 4K, 5K) to your Mac machine & switch to GPU (gets enabled by default) as the GPU feature is available when your Mac machine has a compatible GPU and it is attached to a High-Resolution monitor. If any of these conditions are not met, the GPU feature is disabled.

 

Regards

Sanyam Talwar(he/him)

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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I reverted back to Ventura ... had to back up and wipe my laptop (according to our IT dept).. it was not the most fun thing but couldn't wait for an update. 

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Participant ,
Jan 05, 2024 Jan 05, 2024

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exactly what's happening to me.

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New Here ,
Dec 11, 2024 Dec 11, 2024

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Updated to Sequoia V15.1.1 about two weeks ago and everything functioned normally.  As I opened an existing InDesign file and clicked in the text box the white flash started!  Click and hold and nothing but a white screen for the duration of the hold!!!  My question is how did this JUST NOW start happening???  If it was the OS update I should have had the problem since day one.  Have been working daily without issue until now! Am running a Mac Studio with M1 Max Chip.  Any advise would be much appreciated as I truly cannot and do not want to work this way!  

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Community Expert ,
Dec 11, 2024 Dec 11, 2024

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You could say the same about InDesign, right? This discussion is more than a year old. It's best for you to start a new discussion with full system details so I'm going to lock this.

 

But, if you have Magnet installed, uninstall it and try turning GPU Performance off in your InDesign preferences.

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