InDesign Share for Review links not working

[AFrack]

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

[adept_ray]

Hi everyone,

I’ve noticed a big issue with Share for Review. Until recently, the comments made by clients were correctly linked to specific parts of the design (using the different markup tools).

However, it looks like Adobe has changed the layout of the Review page and also reduced the number of available annotation tools. As a result, previous comments that were made with those tools are no longer mapped to the design — they only appear as plain comments without any visual connection to the elements on the page.

This makes it really hard to follow client feedback, because what used to be “sticky notes” or pinned highlights are now just disconnected text.

• Is this change intentional?

• Will Adobe restore the missing annotation tools?

• Is there any workaround to make old comments visible again on the design?
  
  

It would be great to know if others are experiencing the same issue, and if Adobe has any plans to fix or improve this.

Thanks!

By @adept_ray

What I reported is not the same issue as in this thread. It has not been resolved @Abhishek Rao  and @Anubhav M 

[Grid201025]

Having the same issues. Share for Review links no longer have highlight, strikethrough, etc. mapped comment capabilities. Comments are just showing generally in the document and are not linked to any text in the document.

[jordon_7903]

We are currently having the same issue on a deadline. Update on a fix?

[Sarah Bundy24253010otvx]

There is another thread about this specific issue:

https://community.adobe.com/t5/indesign-discussions/text-can-no-longer-be-highlighted-in-share-for-r...

[Anubhav M · Accepted solution]

Hello everyone,

Thanks for your patience. The problem related to Share for Review links not working as well as the missing options for commenting have both been resolved. Kindly try re-opening your links and let us know if it helps.

Anubhav

[hot_ham_water]

This is fixed. But why does the review site show the number of spreads instead of pages? My document has 16 pages, laid out as spreads, and the review site shows 9 total which is 1 cover, 1 back, and 7 interior spreads. This is very confusing for my client, which is expecting to see 16 as the total.

[NOcreationsBE]

@hot_ham_water , this problem is not recent. I have experienced it all the time since the beginning of the Share for Review function. The system is not able to see the difference between a page and a spread. Maybe we should vote for this feature request here: https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/47249537-sp... 

[MattheausG]

We really appreciate that this is mostly fixed, but what has been more frustating @Anubhav M is a general lack of update and a flag this was indeed an Adobe issue (early on). As folks have said, you could have posted a message on our collective Cloud environments or send out a blanket notice email to all users. What instead has happened is countless many have spent hours and hours trying to resolve an issue that was out of their control from the get-go? Even a flag to say S4R is going to undergo an update and this, this and that are changing, would be welcomed.

Let's learn from this one for next time Adobe?

[Sarah Bundy24253010otvx]

I think it would be great to receive some kind of notice of an update! The notice could also include a button or link to report any issues related to the update. 

[Good Venture]

Totally with you on this, Mattheaus! Adobe support always seems to have users do the troubleshooting for them instead of tackling the problem directly. And honestly, suggesting a cloud issue could be local is pretty absurd.

[NOcreationsBE]

@Anubhav M it seems to be working now, which is a relief.  I am missing the scroll bar though (scrolling with the mouse wheel does not work as expected when you keep the page navigation bar docked). And still not happy with the navigation bar hoovering over the document. It should not cover any part of the design.

[tzioleer]

Maybe... but...

I've created a share for review link at 25/09/2025, through InDesign 2025. 

When Share for Review crashed out, the comments of the link  were still displayed within indesign (Review menu)

However, now:

• the link doesn' t open (the message that appears when I click in it is "Something went wrong")
• as a consequence, all the comments that has been made to the link have been lost in In Design.

Is there any way to retrieve the comments?

[Astrid_dd]

This issue is not solved at this moment. All my shared links stopped working over night. Yesterday we could work in the shared document, today we get an Error 404: Asset not found.

[mzoo1401]

Same here. I have tested it in various browsers. @Anubhav M Can you tell us if they are already working on fixing it?

[Laura_Gramss7717]

Hi there, this WAS working but I am now getting the 404 error message. Is there anything I can do to help fix this? 

[NOcreationsBE]

@Anubhav M As others mentioned today (2025-11-05 11:30 CET for me) the Share for Review link shows a 404 error again.

[Yellow Cat Design]

This is not working this morning. I sucessfully created a review link yesterday and my client marked up their comments. I've updated the file and the review link and it now returns a 404 error. I deleted the review link, re-started InDesign, and created a new review link but that didn't fix it. This needs to be sorted urgently as it's impacting work flow for a lot or people.

[lexpink23]

Not resolved for me either! Still getting a 404 error after clearing cache, regenerating link, signing in/out, etc...

[Laura_Gramss7717]

I've been happily sharing review links from InDesign and Illustrator for over a month and all of a sudden today, I am getting the below message on my review links in two different browsers. Any ideas why this might be happening? 

Error 404: Asset not found

This asset isn’t available. Try checking the URL or visit a different page

[Claudia24842262sfg0]

This is happening to us too. We use review links to send product proofs to clients and nobody can access them anymore. The links either ask to sign into an adobe account, show the error 404 or only half load with no backround and only the first page of the document. Its very frustrating. Ive tried updating all apps and trying different browsers to open them but nothing is working. It must be an adobe issue. If anyone has found a fix please let me know.

[Sarah Bundy24253010otvx]

This type of issue is being reported all over - here are some of the threads:

https://community.adobe.com/t5/indesign-discussions/access-issue-and-loss-of-comments-on-review-link...

https://community.adobe.com/t5/indesign-discussions/indesign-share-for-review-links-not-working/td-p...

https://community.adobe.com/t5/indesign-discussions/error-404-asset-not-found-bs/td-p/15530020

https://community.adobe.com/t5/indesign-discussions/error-404-asset-not-available-creative-cloud-ind...

I've only included four becouse there are so many I've started to lose count.

Adobe - 

With this may reports, is something being done to fix it?

[Anubhav M]

Hello @Sarah Bundy24253010otvx,

The team has resolved this issue in the back end, and the links should now work again.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

[Madeleine3803282209ts]

THIS STILL HAS NOT BEEN FIXED!

[Anubhav M]

Hello @Madeleine3803282209ts,

Could you try clearing your browser cache and then reloading the link to see if it helps?

Note: Clearing your browser cache may remove saved settings and require re-login on some sites.

Looking forward to hearing from you.

Anubhav

[Madeleine3803282209ts]

I tried and it didn’t resolve the issue, like most users are saying. Please fix this issue ASAP!!!

Madeleine Goodnight
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