InDesign Share for Review links not working

[AFrack]

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

[anja_lybæk_0067]

Works fine again - Thanks.
But now the link is named: "Your Work"
Earlier it was: "Files | Adobe"

[anja_lybæk_0067]

On the web under www.adobe.com/files/links  -  I can't see my files/reviews anymore???

And if i make a new "Share for review" in indesign it does not appear in the list like before.

[anja_lybæk_0067]

Fixed with logout and then login!

[MattheausG]

I can see my reviews, but the ability to see those shared with you seemed to have cease to be there as of 4 months ago and I have been trying to get to the bottom of this?

[Vanushka3785881696zy]

Hi Anubhav

I still seem to be having this error, and also the link are labelled 'My
Work"

Please help me resolve. Thank you in advance.

Kind Regards
Vanushka

[Vanushka3785881696zy]

Hi, I am still getting the error. 

[Anubhav M]

Hello @Vanushka3785881696zy,

Could you try clearing your browser cache and then reloading the link to see if it helps?

Note: Clearing your browser cache may remove saved settings and require re-login on some sites.

Looking forward to hearing from you.

Anubhav

[anja_lybæk_0067]

Works fine again - Thanks.
But now the link is named: "Your Work"
Earlier it was: "Files | Adobe"

[MattheausG]

Agree, getting the same now

[mgdh]

I tried everything: re-installing, relaunching, restarting. I even deleted the files on Creative Cloud, and now you see it's working again, but all my files are deleted. Is there a way I can recover them?

[mgdh]

@Anubhav M Lost my files on CC for review. How to recover them? Please help!

[Anubhav M]

Hello @mgdh,

Could you try clearing your browser cache and then reloading the link to see if it helps?

Note: Clearing your browser cache may remove saved settings and require re-login on some sites.

Looking forward to hearing from you.

Anubhav

[hgrills]

same thing is happening to me with InDesign - just the 404 message - no previous links are working either

[anja_lybæk_0067]

Same problem here with indesign review.
The links generated in indesign is not accesible.  The 404 message shows instead.

[GeirHenriksen]

Hello,

I’m experiencing a persistent issue with Share for Review in InDesign.

Environment:

• InDesign 20.5

• macOS 15.7.1 (24G231)

• Correct Adobe ID (verified – I only use one account)

Problem:

• All my review links are visible under Adobe Home → Review links.

• Thumbnails and metadata appear correctly. in Acrobat online

• But when I click the links, many return the error:

  Error 404: Asset not found

• This is for all my links - also for ones that used to work.

Troubleshooting already done:

• Logged out/in of Creative Cloud and browser.

• Updated to the latest InDesign (20.5).

• Tried “Update link” in InDesign.

• Created new review links (new ones sometimes work, but older ones remain broken).

• Confirmed correct Adobe ID in both InDesign and web browser.

I suspect this is due to the latest update of Creative Cloud...

Kind regards.

Geir Henriksen

[Sarah Bundy24253010otvx]

This type of issue is being reported all over - here are some of the threads:

https://community.adobe.com/t5/indesign-discussions/access-issue-and-loss-of-comments-on-review-link...

https://community.adobe.com/t5/indesign-discussions/indesign-share-for-review-links-not-working/td-p...

https://community.adobe.com/t5/indesign-discussions/error-404-asset-not-found-bs/td-p/15530020

https://community.adobe.com/t5/indesign-discussions/error-404-asset-not-available-creative-cloud-ind...

Adobe - 

With this many reports, is something being done to fix it?

[Anubhav M]

Hello everyone,

The team has resolved this issue in the back end, and the links should start working again within the next few hours.
Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

[anja_lybæk_0067]

On the web under www.adobe.com/files/links  -  I can't see my files/reviews anymore???

And if I make a new "Share for review" in indesign it does not appear in the list like before.

Where are the files stored now??

[Laura_Gramss7717]

YES!!!! They're working for me now. So grateful. Thank you!! 

[MattheausG]

Hi Anubhav

S4Rs now working but we have a loss of functionality, almost as though it has gone back to previous iterations? The editing tools have reduced from 5 to 2, now only showing 'Place a pin' and 'Draw a shape' 
In addition the page navigation, whereby you could click through page to page, has gone and instead this can be achieved using your keyboard down arrow.
Can you report back to say if this is actually a problem?

Matt

[mgdh]

Exactly true Adobe, you messed it up.

This tool is not useful anymore.

What's going on? Please give a clear answer.

We all pay here for a pricey subscription.

Thank you for your feedback. 

[Anubhav M]

Hello everyone,

Our team is aware of the problem with formatting tools/pins not being available in Share for Review and is currently working on a fix. We will update this thread as we have more info.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

[PierceWmson]

Still getting the 404 error for review links...all of them. Please fix this as soon as possible. Critical deadlines with clients.

Clearing cache does not fix.

[rhc_here]

It worked for me yesterday afternoon for a little bit and I thought it was solved BUT now I can't even view files, the 404 Error. Please fix ASAP!

[hot_ham_water]

This is not resolved -- 404 asset not found error. FIX THIS. We are paying for this to work.

https://assets.adobe.com/id/urn:aaid:sc:US:9cb9898f-0f33-487b-961a-0c0773375459?view=published

(and yes, it's set to anyone with the link)