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ChrisG66
Known Participant
May 12, 2022
Answered

Placed Images Not Displaying Correctly in InDesign (Memory Issue?)

  • May 12, 2022
  • 3 replies
  • 1038 views

Hello,

I have started using a new Mac Studio (2022)

• macOSMonterey Version 12.3.1

• Chip Apple M1 Max

• Memory 32 GB

• 500 GB Flash Storage (363.39 GB Available of 494.38 GB)

I have attached a screen shot of the indesign project I'm working on.

The two grey boxes on the top left and right should be showing a clean photoshop 300dpi .Tif image.

Also all the icons (circle icons and wine glasses) that were created in Illustrator are rastered.

I have a feeling this issue might be caused from lack of memory, but wanted to double check with the support community.

The Indesign file is 25 MB and the folder (Links) of linked images is 518.3 MB. I was using an older mac and I never ran into a problem with Indesign like this one. The links are definitely linked to the Indesign document. None of the links are broken. Maybe it's a bug? I did remove and reinstall indesign and it was the same issue.

Thank you for your help and time with this. I greatly appreciate it.

-Chris

 

This topic has been closed for replies.
Correct answer Laubender

Hi Chris,

make sure that GPU Preview is turned off.

Also try to turn off security restrictions from your InDesign application with your MacOS system controls.

We recently had a case similar like yours, details:

 

Incorrect or corrupted images in all indesign files?
Ravenna24377174utwy, May 09, 2022

https://community.adobe.com/t5/indesign-discussions/incorrect-or-corrupted-images-in-all-indesign-files/m-p/12934485#M476662

 

Regards,
Uwe Laubender

( ACP )

3 replies

L
LaubenderCorrect answer
Brainiac
May 12, 2022

Hi Chris,

make sure that GPU Preview is turned off.

Also try to turn off security restrictions from your InDesign application with your MacOS system controls.

We recently had a case similar like yours, details:

 

Incorrect or corrupted images in all indesign files?
Ravenna24377174utwy, May 09, 2022

https://community.adobe.com/t5/indesign-discussions/incorrect-or-corrupted-images-in-all-indesign-files/m-p/12934485#M476662

 

Regards,
Uwe Laubender

( ACP )

    C
    ChrisG66Author
    Known Participant
    May 12, 2022

    Thank you so much Laubender!!! The link you supplied had the answer to my indesign issue. Thanks again for the help and time. I greatly appreciate it.

    Have a fantastic day!

    -Chris

      L
      Laubender
      Brainiac
      May 12, 2022

      Hi Chris,

      glad it worked. Quoting Ravenna from this other discussion:

       

      Go into

      > system preferences

      > security and privacy

      > Full disc access

      > unlock the padlock (click and password)

      > In the right-hand window scroll down to InDesign and click it.

      > I also did photoshop and illustrator

      > Clcik out of preferences

      > Document should now accept png files.

       

      Regards,
      Uwe Laubender

      ( ACP )

        Willi Adelberger
        Willi Adelberger
        Inspiring
        May 12, 2022

        Does it look correctly in exported PDFs?

        What is your selected display quality in InDesign?

          C
          ChrisG66Author
          Known Participant
          May 12, 2022

          When I try to create a .PDF I keep getting an error message that it can'r complete task. Thank you for the suggestion!

          barbara_a7746676
          barbara_a7746676
          Brainiac
          May 12, 2022

          Have you tried View > Display Performance > High Quality Display?

            C
            ChrisG66Author
            Known Participant
            May 12, 2022

            I did, but still had the same results. Thanks for the info!

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