Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 6 Correct answers

Adobe Employee , Feb 08, 2022 Feb 08, 2022
Hi all,  Sorry for the trouble this issue has caused. I understand how frustrating it is. Our engineers are working hard to fix this as soon as possible.  It is hard to believe that the issue is not fixed even after multiple user attempts. I can definitely assure you at it's a work in progress.   @roberteblesse I will try to answer all the questions in the best possible way. This issue is completely dynamic. There are different scenarios where users are facing this issue. We have worked with m...

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Adobe Employee , Mar 02, 2022 Mar 02, 2022
Hi @Twall55, Please click this link (www.adobeprerelease.com/) and go to the "Available Program" section to join the InDesign prerelease. Then accept the Prerelease agreement and follow the steps mentioned below to install the prerelease v17.2.0.9: - Close InDesign - Go to Creative Cloud Desktop and look for Prerelease in the Apps section. (If you don't see it, then please check you are login with the same email ID you have signed in on the Prerelease website. If it still doesn't show up, t...

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Explorer , Mar 08, 2022 Mar 08, 2022
Install the 17.2 pre-relase. It has worked well for me on a 2020 M1 MacBookPro! See instructions posted above or see the tips I posted above that helped with 17.1.

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New Here , Mar 16, 2022 Mar 16, 2022
Finally!!! I installed the prerelease (17.2) and the bug that persisted for far too long has finally disappeared. After 9 months of hard work, I was finally able to do one day of layout without any bug. A real miracle!

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Engaged , Mar 23, 2022 Mar 23, 2022
Not only did 17.2, reased this morning to North America, fix the text issue, it's also screamingly fast, especially opening files.OK, done. NEXT!

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New Here , Apr 20, 2022 Apr 20, 2022
Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.Have you updated?

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Participant ,
Apr 14, 2022 Apr 14, 2022

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For me I would say 17.2 fixed the problem 99%. I have my M1 mini which first showed the issue and just got a Mac Studio and every now and then when editing text it disappears for half a second. It always comes back but it feels like it's not truly fixed and that the fix is to force it to redraw when it vanishes rather than not vanish in the first place.

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Explorer ,
Apr 14, 2022 Apr 14, 2022

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I totally agree with you. Sometimes it makes strange gray (and other colors too) vector-like marks on the page. They vanish quickly, but seems like something to be fixed.

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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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glad we found another bug just on time before we all leave this community behind 🙃 I have exactly the same issue (ID 17.2, MacBook Pro M1 Max)

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Participant ,
Apr 14, 2022 Apr 14, 2022

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Yes I agree, every now and then it has a probelm rendering a graphic properly, often an .ai file and patterns shoot out across the pages. Turning GPU / CPU on and off fixes it. It's rare but still a redraw problem same as the text.

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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I just want to chime in that I've been having the same problem for nearly a year and it's driving me nuts. 

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

Have you updated?

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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I updated to 17.2 on my late-2012 iMac (still purrs like a kitten!), but still have not received the total update for my M1 24" iMac. Also - I am noticing that the disappearing text is still happening, tho not as frequently, on several large jobs that I just dump new copy into each month. These jobs were formatted on the old InDesign - probably a 16 or something. I'm assuming that the disappearing text will not happen if I create a job brand new - entirely in 17.2 on my late-2012, or with the Prerelase on my M1? When should I be receiving my M1 update to 17.2? I'm on the east coast. Has it not rolled out here yet? Thanks to all!

Angela B - Maryland

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Adobe Employee ,
Apr 21, 2022 Apr 21, 2022

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Hi @angelab29126336,

 

We are sorry to hear that you are still unable to see the v17.2 update on your M1 Mac. I would request you to please try the steps suggested in this help article (https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html).

 

Let us know how it goes.

 

We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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