Inspiring

Question

Unable to Uncheck 'Print as Bitmap' – Poor Print Quality on Mac

Forum|Forum|1 year ago
October 11, 2024
4 replies
1455 views

Running an M1 Mac Studio, MacOS 10.14.7, printing to a Brother 2370 laser printer.

Since upgrading from InDesign 17, I can no longer print crisp text or line art.

Additionally, I am unable to uncheck the box "Print as Bitmap" in the Advanced print settings.

Attached are print samples of the same file from InDesign 17 and 19, respectively.

I'd love any help, as this is driving me nuts. Nothing else about my system has changed.

This topic has been closed for replies.

Matthew A

Inspiring

Following up on this and also this thread

Can anyone reccomend a simple b/w laser printer that DOES play nice with Indesign? I just need mono b/w text printed nice a sharp!

rob day

Community Expert

Hi @default227758084w7ctw , Maybe checkout @Dave Creamer of IDEAS post in this thread:

https://community.adobe.com/t5/indesign-discussions/transparency-flattening-option-grayed-out-in-indesign-2024-after-upgrading-to-new-computer/m-p/14891843#M591185

leo.r

Community Expert

Running an M1 Mac Studio, MacOS 10.14.7
By @default227758084w7ctw

InDesign 2024 doesn't support macOS 10.14 Mojave. The lowest supported is macOS 11 Big Sur.

I don't know if that's the reason for your issue but you'd definitely want to update your OS first.

D

default227758084w7ctwAuthor

Inspiring

This page

https://helpx.adobe.com/indesign/system-requirements.html

Indicates Indesign supports 10.11 to 10.14

leo.r

Community Expert

Indicates Indesign supports 10.11 to 10.14
By @default227758084w7ctw

Nope it's 11 to 14.

So maybe your system is in fact macOS 14.7 Sonoma (not 10.14.7)? In which case it is supported.

James Gifford—NitroPress

Legend

A first step would be to update the printer driver. This sort of problem is almost always 98% the printer and/or driver, 1% an actual InDesign bug or mismatch and 1% some combination of both in that the driver and ID don't communicate correctly.

D

default227758084w7ctwAuthor

Inspiring

Thanks. The operating system and print driver are fully up-to-date.

I visited the printer manufacturer web page and there is no more recent driver available.

James Gifford—NitroPress

Legend

Okay, well, that's often a fix, when subtle changes happen down in the driver level. There's a steady trickle of problems with HP printers that seem to trace to either HP or Adobe updating protocols etc. out of step with the other.

Does the printer have more than one print mode? Have you tried them all, switchiing at the driver level? Do other current Adobe apps see the full range of printer options?

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