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12

P: Crash (Windows) Abstürze nach Aktivieren der xmp Speicherfunktion

Explorer ,
Oct 29, 2021 Oct 29, 2021

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Nachdem ich die xmp-Speicherfunktion in der neusten Lightroom-Version aktiviert hatte, stürzte Lightroom nach einiger Zeit ab. Bei jedem Neustart kam es erneut zum Absturz.
Erst ein Einspielen eines Backup-Katalogs löste das Problem.
Ich konnte das Problem durch Aktivieren der xmp-Speicherfunktion reproduzieren und lasse jetzt die Finger von dieser überarbeiteten Funktion.
Vermutlich hängt das Problem mit meinem großen Datenbestand zusammen. Mein Katalog umfasst knapp 400,000 Fotos. Lightroom scheint nach Aktivieren der xmp-Speicherfunktion die alle Fotos des Katalos dies Speicherung der xpm-Dateien durchführen zu wollen. Meine Vermutung ist, dass dies das Programm bzw. den Katalog überfordert.

 

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correct answers 3 Correct answers

Adobe Employee , Nov 20, 2021 Nov 20, 2021

Setting Status to Acknowledged

Status Acknowledged

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Adobe Employee , Nov 15, 2021 Nov 15, 2021

Lightroom Classic 11.0.1 was released on 11.15.2021 and contains a fix for this issue. Please refresh your Creative Cloud Application ([Cmd/Ctrl]+[Opt/Alt]+[ R ])and install the Lightroom Classic update. Thank you for your patience.

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Adobe Employee , Oct 29, 2021 Oct 29, 2021

Add Crash Report 

Set Bug to Acknowledged

 

Temporary Workaround: Normally, this crash will appear only once.

The workaround to get past the crash is to restart Lightroom Claasic with an active internet connection. 

 

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replies 123 Replies 123
123 Comments
Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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here the crash report

 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.0" build="[202110120910-0bccc70d]" source="Windows-Client" crashType="n/a">
<time year="2021" month="11" day="4" hour="20" minute="24" second="5" timeoffset="60" timezone="ora solare Europa occidentale"/>
<user guid="172f237c-7651-4a14-90d2-a87d56917339"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19042" applicationlanguage="it-it" userlanguage="it-IT" oslanguage="it-IT" ram="32678" machine="Intel(R) Core(TM) i9-9900 CPU @ 3.10GHz" model="Intel64 Family 6 Model 158 Stepping 13" cpuCount="16" cpuType="8664" cpuFreq="3096 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1660" description="NVIDIA GeForce GTX 1660" driverDate="20210122000000.000000-000" driverVersion="27.21.14.6140" videoModeDescription="1920 x 1200 x 4294967296 colori" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_2184&#38;SUBSYS_218410DE&#38;REV_A1&#92;4&#38;23B96B75&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Citrix Systems Inc." adapterRAM="" caption="Citrix Indirect Display Adapter" description="Citrix Indirect Display Adapter" driverDate="20190123000000.000000-000" driverVersion="12.40.44.247" videoModeDescription="1920 x 1080 x 4294967296 colori" pnpDeviceID="PCI&#92;VEN_5853&#38;DEV_1003&#92;1&#38;79F5D87&#38;0&#38;03" installedDisplayDrivers=""/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc0000264" instruction="0x00007FFCFFAB2346">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFCFFAB2346" symbolname="RtlRaiseStatus"/>
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<stackStatement index="6" address="0x00007FFCAB8567A4" symbolname="lua_resume"/>
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<stackStatement index="18" address="0x00007FFCAB85684E" symbolname="lua_resume"/>
<stackStatement index="19" address="0x00007FFCAB8436B6" symbolname="lua_pcall"/>
<stackStatement index="20" address="0x00007FFC9591F319" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="21" address="0x00007FFCFDC57034" symbolname="BaseThreadInitThunk"/>
<stackStatement index="22" address="0x00007FFCFFA02651" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FFC98FDBDFE"/>
<register name="RBX" value="0x0000000000000001"/>
<register name="RCX" value="0x0000000035D29728"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x00000000FFFFFFFF"/>
<register name="RDI" value="0x000000005A5AD010"/>
<register name="RSP" value="0x000000006FE6F1A0"/>
<register name="RBP" value="0x000000006FE6F8F9"/>
<register name="RIP" value="0x00007FFCFFAB2346"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x0000000035C64378"/>
<register name="LastExceptionFromRip" value="0x0000000035D3EE48"/>
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<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
28e09bac-ed3b-4675-93e9-cdee28fb5500
</sessionId>
</crashreport>

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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I confirm that after disabling writing to XMP files the problem seems solved

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New Here ,
Nov 04, 2021 Nov 04, 2021

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O lightroom apresenta um mensagem de erro, diz que vai remeter um relatório e fecha o programa. O que seria? Já chequei a memória do notebook e ainda tem muita memória livre.

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Bei mir ist das Problem dadurch nicht gelöst!

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Seit ich die Version 11 verwende und das Programm immer wieder abstürzt, werden in der Zeit bevor das Programm sich wieder beendet (Absturz), auch keine META-Daten angezeigt.

Lightroom 11

Windows 10 (..2101..)

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Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

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We've reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe or Microsoft?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

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We've reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe, Microsoft or Apple?

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Das setzen der XMP-Speicherflags in den Katalog Einstellung ist der absolute Kill. Kann ich definitiv bestätigen das dies zu iireparablen Zustand des Lightroom Version 11 und sogar des Systems führt. Ich kann nur dringend daraufhinweisen das das setzen dieses Flag Lightroom unweigerlich früher oder später zum Absturz bringt und raten diese Funktion bis auf weiteres nicht zu nutzen. Mich kostete das gestern einen ganzen Nachmittag das System wieder in einen nutzbaren Zustand zu vesetzen. Es war zwischzeitlich so, das die ARW Fotos in dem betroffenen Ordner, wo Lightroom möglicherweise zum selben Zeitpunkt versucht hat die XMP Dateien abzusetzen scheinbar wie schreibgeschützt war. Der vollständige Ordner inkl. Inhalt lies sich nicht über Lightroom, über Bridge noch über die übliche Windows Löschroutine eliminieren. 

Ich habe das System im abgesicherten Modus dann von diesem Ordner befreit und nach Neustart und Einspielen des vorab gesicherten Kataloges die Fotos von der Seicherkarte neu importiert. Interessant ist das Lightr oom während des aktven Flags sich auch insgesamt völlig träge anfühlt und nur verzögert die Funktionen ausführt. 

 

System:

Windows 10 V: 21H1

Intel Core i7-8700K, 5000 MHz
Asus ROG Strix Z370-F Gaming 

RAM  32629 MB

Graphic: nVIDIA GeForce GTX 1080

Monitor Dell UltraSharp U3219Q (DP 1.4) [31.5" IPS LCD]
Monitor Dell UltraSharp UP3216Q (DP4k60) [31.5" IPS LCD]

2 x Samsung SSD 970 Pro

div. WD HDD

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Oi, Obrigada pela atenção. O endereço de email é o mesmo que está no meu cadastro na Adobe. Uso Microsoft.

Nem sempre consigo finalizar o procedimento para envio do relátório, o programa fecha logo.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Meu endereço de email é <removed>

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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Hola, tengo un problema con Lightroom desde hace unos días, actualice a la nueva versión y funcionaba todo correctamente pero ayer dejo de funcionar, cada vez que entro se queda congelado durante un tiempo hasta que finalmente da error.
He reinstalado windows desde cero y sigue dando el mismo error.
El reporte del error es el siguiente:

**************

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.0" build="[202110120910-0bccc70d]" source="Windows-Client" crashType="n/a">
<time year="2021" month="11" day="6" hour="15" minute="49" second="13" timeoffset="60" timezone="Hora estándar romance"/>
<user guid="bfb6b0c6-c297-41e5-ac9f-0b1c89cc3e6c"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="19043" applicationlanguage="es-es" userlanguage="es-ES" oslanguage="es-ES" ram="16222" machine="Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2400 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) HD Graphics 520" description="Intel(R) HD Graphics 520" driverDate="20200905000000.000000-000" driverVersion="27.20.100.8681" videoModeDescription="1920 x 1080 x 4294967296 colores" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_1916&#38;SUBSYS_80A4103C&#38;REV_07&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
<gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="2048 MB" caption="NVIDIA GeForce 940M " description="NVIDIA GeForce 940M " driverDate="20150713000000.000000-000" driverVersion="10.18.13.5354" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1347&#38;SUBSYS_80A4103C&#38;REV_A2&#92;4&#38;2155344C&#38;0&#38;00E0" installedDisplayDrivers="nvd3dumx.dll,nvwgf2umx.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc0000264" instruction="0x00007FF86FAB2346">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF86FAB2346" symbolname="RtlRaiseStatus"/>
<stackStatement index="1" address="0x00007FF86FA98E9A" symbolname="RtlpNotOwnerCriticalSection"/>
<stackStatement index="2" address="0x00007FF86FA62E90" symbolname="memset"/>
<stackStatement index="3" address="0x00007FF82E4ACC6A" symbolname="luaopen_WFSQLiteSetLogicImp"/>
<stackStatement index="4" address="0x00007FF84FA758ED" symbolname="lua_getstack"/>
<stackStatement index="5" address="0x00007FF84FA9BC6C" symbolname="luaopen_table"/>
<stackStatement index="6" address="0x00007FF84FA767A4" symbolname="lua_resume"/>
<stackStatement index="7" address="0x00007FF84FABC979" symbolname="AgThrowProgramError"/>
<stackStatement index="8" address="0x00007FF84FA7684E" symbolname="lua_resume"/>
<stackStatement index="9" address="0x00007FF84FA6870C" symbolname="luaopen_base"/>
<stackStatement index="10" address="0x00007FF84FA758ED" symbolname="lua_getstack"/>
<stackStatement index="11" address="0x00007FF84FA9BC6C" symbolname="luaopen_table"/>
<stackStatement index="12" address="0x00007FF84FA767A4" symbolname="lua_resume"/>
<stackStatement index="13" address="0x00007FF84FAC8B99" symbolname="AgLua_callWithAutoReleasePool"/>
<stackStatement index="14" address="0x00007FF84FA758ED" symbolname="lua_getstack"/>
<stackStatement index="15" address="0x00007FF84FA9BC6C" symbolname="luaopen_table"/>
<stackStatement index="16" address="0x00007FF84FA767A4" symbolname="lua_resume"/>
<stackStatement index="17" address="0x00007FF84FABC979" symbolname="AgThrowProgramError"/>
<stackStatement index="18" address="0x00007FF84FA7684E" symbolname="lua_resume"/>
<stackStatement index="19" address="0x00007FF84FA636B6" symbolname="lua_pcall"/>
<stackStatement index="20" address="0x00007FF82BD1F319" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="21" address="0x00007FF86EF57034" symbolname="BaseThreadInitThunk"/>
<stackStatement index="22" address="0x00007FF86FA02651" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FF82E48BDFE"/>
<register name="RBX" value="0x0000000000000001"/>
<register name="RCX" value="0x000000002E7E6568"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x00000000FFFFFFFF"/>
<register name="RDI" value="0x0000000045DFE180"/>
<register name="RSP" value="0x000000004572F1A0"/>
<register name="RBP" value="0x000000004572F8F9"/>
<register name="RIP" value="0x00007FF86FAB2346"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x000000002EAA3818"/>
<register name="LastExceptionFromRip" value="0x000000002E703F98"/>
</registerSet>

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</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
77feaae4-cf75-470d-8ae9-ec51c39127dc
</sessionId>

</crashreport>

 


**********************

¿Alguien sabe decirme donde esta el error?
Gracias

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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Habe nun den Adobe Crash Dialog gesendet. 

emial: <removed>

 

 

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Adobe Employee ,
Nov 06, 2021 Nov 06, 2021

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I find no crash reports at that email either. Can you post a screenshot the crash dialog you recieve?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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args2000_0-1636278369703.png

 

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Bonjour,

J'ai exactement le même probème depuis le changement de version.

LR CC V11 se bloque très souvent et je suis éjectée. Je l'ai signalé au premier incident mais depuis je n'ai plus le message pour le signaler à nouveau.

Je suis sous windows 10 (fort heureusement je n'ia pas encore basculer en windows 11 pour ne pas mélanger les probèmes)

Que dois-je faire ? 

merci

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Wie beschrieben habe ich genau das selbe Problem

Alle hier diskutierten Lösungsansätze führen nich tzum Erfolg (GPU deaktivieren, schreiben von XML deaktivieren, Sprachumstellung auf Englisch, löschen der Voreinstellungen, deaktivieren von Zusatzmodulen)

Lightroom Classic-Version: 11.0 [ 202110120910-0bccc70d ]
Lizenz: Creative Cloud
Spracheinstellung: auto
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19043
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 2,9GHz
SQLite-Version: 3.36.0
Integrierter Speicher: 16232,4 MB
Für Lightroom verfügbarer phys. Speicher: 16232,4 MB
Von Lightroom verwendeter phys. Speicher: 1855,6 MB (11,4%)
Von Lightroom verwendeter virtueller Speicher: 2039,5 MB
Anzahl GDI-Objekte: 823
Anzahl BENUTZER-Objekte: 2213
Anzahl Prozess-Handles: 3025
Cache-Speichergröße: 186,0MB
Interne Camera Raw-Version: 14.0 [ 950 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 313MB / 8116MB (3%)
Physischer Speicher in Camera Raw: 314MB / 16232MB (1%)
DPI-Einstellung des Systems: 96 DPI
Desktop-Komposition aktiviert: Ja
Monitore/Anzeigegeräte: 1) 1920x1200
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Ja, externe Toucheingabe: Nein, externer Stift: Ja, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: NVIDIA Quadro M2200 (30.0.14.7239)

 

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\LightroomCatalog\Lightroom Catalog-v11.lrcat
Einstellungen-Ordner: C:\Users\Torsten\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Excire Search
3) HDR Efex Pro 2
4) Plug-in-Parameter

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 10de
Gerät : 1436
Subsystem : 7b01028
Version : a1
Grafikspeicher : 4053
Adapter Nr. 2: Anbieter : 8086
Gerät : 591b
Subsystem : 7b01028
Version : 4
Grafikspeicher : 80
Adapter Nr. 3: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers / Headphones (Realtek Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x38
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 4096
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Quadro M2200/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 472.39
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_tessellation_geometry_shader GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_deep_texture3D GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

 

Gruß Torsten

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Nov 07, 2021 Nov 07, 2021

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I just want to add something for anybody having the same problem (also mentioned in thread https://community.adobe.com/t5/lightroom-classic-discussions/crash-of-lr-classic-v11-with-large-size...

I tried to deactivate the XMP synchronization, which did not have a positive result, but after deactivating the XMP synchronization and deleting the preference file (and .lock file) again manually and starting up the catalog again it seems to be running. Deleting the preference file again seems to be needed to stop the background process already running and causing the crash.

Also, manual batch synchronization of xmp files is not working (so selecting more files), only single xmp updates.

I also imported the automaticly created -v11 catalog with the update into a new catalog.

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I have constantly the same problem since I installed LR 11. I have sent two crash reports.

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Hi there,

I have spend my afternoon trying to sort it out but I am done now.

LRc v11 (running on Windows 10) systematically crashed when opening my catalog or any back-up version of it (unfortunately I deleted all versions/back-ups compatible with LRc v10.

I have uninstalled and reinstalled the app. on my Asus Latptop. I have been able to open the catalog once but after I saved it (with back-up), I could not re-open it (and the back-up catalog crashes too).

Any help would be appreciated (see crash report below).

Regards,

Michel

 

Crash report:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.0" build="[202110120910-0bccc70d]" source="Windows-Client" crashType="n/a">
<time year="2021" month="11" day="7" hour="22" minute="46" second="14" timeoffset="60" timezone="Paris, Madrid"/>
<user guid="72f02414-a486-469d-99c1-62e76cf3b85a"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="22000" applicationlanguage="fr-fr" userlanguage="fr-FR" oslanguage="fr-FR" ram="32650" machine="Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz" model="Intel64 Family 6 Model 142 Stepping 10" cpuCount="8" cpuType="8664" cpuFreq="1992 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Graphics 620" description="Intel(R) UHD Graphics 620" driverDate="20200905000000.000000-000" driverVersion="27.20.100.8681" videoModeDescription="1920 x 1080 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_5917&#38;SUBSYS_10611043&#38;REV_07&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc0000264" instruction="0x00007FF9565CF35D">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF9565CF35D" symbolname="RtlRaiseStatus"/>
<stackStatement index="1" address="0x00007FF956633B6A" symbolname="RtlpNotOwnerCriticalSection"/>
<stackStatement index="2" address="0x00007FF9565EE442" symbolname="memset"/>
<stackStatement index="3" address="0x00007FF91090CC6A" symbolname="luaopen_WFSQLiteSetLogicImp"/>
<stackStatement index="4" address="0x00007FF9303458ED" symbolname="lua_getstack"/>
<stackStatement index="5" address="0x00007FF93036BC6C" symbolname="luaopen_table"/>
<stackStatement index="6" address="0x00007FF9303467A4" symbolname="lua_resume"/>
<stackStatement index="7" address="0x00007FF93038C979" symbolname="AgThrowProgramError"/>
<stackStatement index="8" address="0x00007FF93034684E" symbolname="lua_resume"/>
<stackStatement index="9" address="0x00007FF93033870C" symbolname="luaopen_base"/>
<stackStatement index="10" address="0x00007FF9303458ED" symbolname="lua_getstack"/>
<stackStatement index="11" address="0x00007FF93036BC6C" symbolname="luaopen_table"/>
<stackStatement index="12" address="0x00007FF9303467A4" symbolname="lua_resume"/>
<stackStatement index="13" address="0x00007FF930398B99" symbolname="AgLua_callWithAutoReleasePool"/>
<stackStatement index="14" address="0x00007FF9303458ED" symbolname="lua_getstack"/>
<stackStatement index="15" address="0x00007FF93036BC6C" symbolname="luaopen_table"/>
<stackStatement index="16" address="0x00007FF9303467A4" symbolname="lua_resume"/>
<stackStatement index="17" address="0x00007FF93038C979" symbolname="AgThrowProgramError"/>
<stackStatement index="18" address="0x00007FF93034684E" symbolname="lua_resume"/>
<stackStatement index="19" address="0x00007FF9303336B6" symbolname="lua_pcall"/>
<stackStatement index="20" address="0x00007FF9119EF319" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="21" address="0x00007FF9550F54E0" symbolname="BaseThreadInitThunk"/>
<stackStatement index="22" address="0x00007FF95654485B" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x00007FF9BABF6701"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000000041920F08"/>
<register name="RSI" value="0x00000000FFFFFFFF"/>
<register name="RDI" value="0x000000003701AB70"/>
<register name="RSP" value="0x00000000418EF1A0"/>
<register name="RBP" value="0x00000000418EF8F9"/>
<register name="RIP" value="0x00007FF9565CF35D"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x0000000000000009"/>
<register name="LastExceptionFromRip" value="0x00007FF9108CE0F4"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x000000014123F000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FF956540000" end="0x00007FF956747000" path="ntdll.dll"/>
<binaryImage start="0x00007FF9550E0000" end="0x00007FF95519D000" path="kernel32.dll"/>
<binaryImage start="0x00007FF953F90000" end="0x00007FF954304000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FF9549F0000" end="0x00007FF954B9C000" path="user32.dll"/>
<binaryImage start="0x00007FF953C60000" end="0x00007FF953C86000" path="win32u.dll"/>
<binaryImage start="0x00007FF9564D0000" end="0x00007FF9564F9000" path="gdi32.dll"/>
<binaryImage start="0x00007FF953B40000" end="0x00007FF953C52000" path="gdi32full.dll"/>
<binaryImage start="0x00007FF949990000" end="0x00007FF949A9C000" path="winhttp.dll"/>
<binaryImage start="0x00007FF953D00000" end="0x00007FF953D9D000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FF953A20000" end="0x00007FF953B31000" path="ucrtbase.dll"/>
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<binaryImage start="0x00007FF953E20000" end="0x00007FF953F82000" path="crypt32.dll"/>
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<binaryImage start="0x00007FF9455F0000" end="0x00007FF945635000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FF945DB0000" end="0x00007FF945E1B000" path="adobe\ahclient.dll"/>
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<binaryImage start="0x00007FF911800000" end="0x00007FF911830000" path="adobe\BIB.dll"/>
<binaryImage start="0x00007FF909DB0000" end="0x00007FF909E7C000" path="adobe\harfbuzz-vs15.dll"/>
<binaryImage start="0x00007FF90E380000" end="0x00007FF90E3B3000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x00007FF909570000" end="0x00007FF909DA1000" path="adobe\AGM.dll"/>
<binaryImage start="0x00007FF9093C0000" end="0x00007FF909569000" path="adobe\ACE.dll"/>
<binaryImage start="0x00007FF908FA0000" end="0x00007FF9093BF000" path="adobe\CoolType.dll"/>
<binaryImage start="0x0000000044A50000" end="0x0000000044D2E000" path="adobe\WRServices.dll"/>
<binaryImage start="0x00007FF941220000" end="0x00007FF94289D000" path="igd10iumd64.dll"/>
<binaryImage start="0x00007FF94B6A0000" end="0x00007FF94B6D7000" path="xmllite.dll"/>
</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

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New Here ,
Nov 08, 2021 Nov 08, 2021

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Same here. Not automatically writing xmp looks to make Lightroom stable again. But that is a horrible work-around: I want my xmp's be written automatically.

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Nov 08, 2021 Nov 08, 2021

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Hello,

Since my previous message on the matter does not show up...

I get an error message (see report below) when openning my catalog (LRc V11 / Windows 10) and any back-up catalog would also fail (actually one did not and I started to work with it but after I closed it (with all options on - back-up / checking), it crashed when I openned it back (so did its back-up).

About 83k photos in this catalogue.

Any idea to fix this?

Regards,

Michel

 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.0" build="[202110120910-0bccc70d]" source="Windows-Client" crashType="n/a">
<time year="2021" month="11" day="8" hour="10" minute="40" second="47" timeoffset="60" timezone="Paris, Madrid"/>
<user guid="72f02414-a486-469d-99c1-62e76cf3b85a"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="22000" applicationlanguage="fr-fr" userlanguage="fr-FR" oslanguage="fr-FR" ram="32650" machine="Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz" model="Intel64 Family 6 Model 142 Stepping 10" cpuCount="8" cpuType="8664" cpuFreq="1992 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Graphics 620" description="Intel(R) UHD Graphics 620" driverDate="20200905000000.000000-000" driverVersion="27.20.100.8681" videoModeDescription="1920 x 1080 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_5917&#38;SUBSYS_10611043&#38;REV_07&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc0000264" instruction="0x00007FF9565CF35D">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF9565CF35D" symbolname="RtlRaiseStatus"/>
<stackStatement index="1" address="0x00007FF956633B6A" symbolname="RtlpNotOwnerCriticalSection"/>
<stackStatement index="2" address="0x00007FF9565EE442" symbolname="memset"/>
<stackStatement index="3" address="0x00007FF8A78ACC6A" symbolname="luaopen_WFSQLiteSetLogicImp"/>
<stackStatement index="4" address="0x00007FF911FF58ED" symbolname="lua_getstack"/>
<stackStatement index="5" address="0x00007FF91201BC6C" symbolname="luaopen_table"/>
<stackStatement index="6" address="0x00007FF911FF67A4" symbolname="lua_resume"/>
<stackStatement index="7" address="0x00007FF91203C979" symbolname="AgThrowProgramError"/>
<stackStatement index="8" address="0x00007FF911FF684E" symbolname="lua_resume"/>
<stackStatement index="9" address="0x00007FF911FE870C" symbolname="luaopen_base"/>
<stackStatement index="10" address="0x00007FF911FF58ED" symbolname="lua_getstack"/>
<stackStatement index="11" address="0x00007FF91201BC6C" symbolname="luaopen_table"/>
<stackStatement index="12" address="0x00007FF911FF67A4" symbolname="lua_resume"/>
<stackStatement index="13" address="0x00007FF912048B99" symbolname="AgLua_callWithAutoReleasePool"/>
<stackStatement index="14" address="0x00007FF911FF58ED" symbolname="lua_getstack"/>
<stackStatement index="15" address="0x00007FF91201BC6C" symbolname="luaopen_table"/>
<stackStatement index="16" address="0x00007FF911FF67A4" symbolname="lua_resume"/>
<stackStatement index="17" address="0x00007FF91203C979" symbolname="AgThrowProgramError"/>
<stackStatement index="18" address="0x00007FF911FF684E" symbolname="lua_resume"/>
<stackStatement index="19" address="0x00007FF911FE36B6" symbolname="lua_pcall"/>
<stackStatement index="20" address="0x00007FF8A865F319" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="21" address="0x00007FF9550F54E0" symbolname="BaseThreadInitThunk"/>
<stackStatement index="22" address="0x00007FF95654485B" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x00007FF9E0E71101"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x00000000440AB148"/>
<register name="RSI" value="0x00000000FFFFFFFF"/>
<register name="RDI" value="0x00000000532173E0"/>
<register name="RSP" value="0x000000005112F1A0"/>
<register name="RBP" value="0x000000005112F8F9"/>
<register name="RIP" value="0x00007FF9565CF35D"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x0000000000000009"/>
<register name="LastExceptionFromRip" value="0x00007FF8A786E0F4"/>
</registerSet>

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<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

  

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Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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Bei mir dasselbe - ich kann LRClassic derzeit nicht einmal mehr öffnen. Ich war zuletzt im Kartenmodul als die regelmäßigen Abstürze begannen.

Many thanks, Andrea

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Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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Ich konnte und kann außschließlich einen vor 24h gesicherten Katalog öffnen - doch auch der stürzt nach kurzer Zeit ab. 

Immerhin konnte ich das Häkchen vor "automatisch XMP in Dateien schreiben" entfernen - das scheint zu funktionieren. Das Uptadate des Grafikkartetreibers alleine davor hat nicht geholfen. Auch mir wäre ein Workflow mit automatischem XMP-Schreiben lieber..... Ich muss nun daran gehen meine Metadaten von gestern neu einzutragen - ein paar Stunden Arbeit vergeblich---

Many thanks, Andrea

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Guest
Nov 08, 2021 Nov 08, 2021

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Hello,

Since yesterday, my catalog would systematically crash when opening it (same with back-ups). 

I am running LR Classic v11 under Windows 10.

My catalog is a bit larger than 83,000 photos.

I have tried to post a crash report here but just discovered that it has been flagged as "SPAM" by the moderators.

How can I proceed ? (crash report was sent via the application but I am a bit impatient about this bug being fixed).

Regards,

Michel

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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We've reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe or Microsoft?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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