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22

P: Edit/Sync Photo changes the Capture Time.

Explorer ,
Dec 13, 2024 Dec 13, 2024

I use Lightroom for culling through wedding photos, and as of yesterday's update, any time I increase or decrease the rating of an image (or apply any other kind of edit) it will add 4 hours to the capture time, therefore sending that photo to a random place later in the collection, only for me to find it again as I'm moving through. In fact, it just happened twice, as I edited a photo that had already been changed, and it added 4 more. What in the world??? This could prove to be exceptionally annoying.

 

Photos are syncing.

 

LR version 14.1

MacOS 14.7.1

M1 Max

Bug Fixed
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macOS
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correct answers 2 Pinned Replies

Adobe Employee , Dec 13, 2024 Dec 13, 2024

We've opened a ticket for the Classic Team to investigate this behavior. 

Status Investigating
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Adobe Employee , Dec 16, 2024 Dec 16, 2024

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The LrC 14.1.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

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replies 142 Replies 142
142 Comments
Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

@mitchell30927698  
The team advises: Use Metadata > Revert Capture Time to Original option for these files. 

I recommend testing a single file first...

 

Rikk Flohr: Adobe Photography Org
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Participant ,
Dec 16, 2024 Dec 16, 2024

Try this:  In the Librart Grid view, select a couple of the incorrectly time-stamped images. Go to the Metadata menu and choose Revert to Original Time. If that works, you should be able to do that the the remaining photos all in one swoop. 

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Community Beginner ,
Dec 16, 2024 Dec 16, 2024

I was having this issue and it was driving me batty.  14.1.1 seems to have fixed it, but I did have to do the "Revert Capture Time" trick to fully fix it.  Thanks Adobe for correcting it quickly.

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New Here ,
Dec 16, 2024 Dec 16, 2024

Appreciate the quick update to fix what was looking like a major bug. I haven't noticed any sync/date issues since updating to v14.1.1 -- fingers crossed they don't reappear -- but I did see major instability issues after installing the update. Multiple blue screens of death and forced restarts were required before I could even open LR without crashes. Plus all of my LR preferences were wiped and the menu text is all big and ugly. Can't seem to fix the text issue. The "Automatic (default)" font size is still big and ugly and the "Medium" font is too small to read. I don't remember having this issue before.

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New Here ,
Dec 16, 2024 Dec 16, 2024

My bad. It seems my preferences were indeed all reset when I updated to v14.1.1 but the font size issue was corrected by changing to the "Larger" size (due to Automatic defaulting to "Largest" for some reason).

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Community Beginner ,
Dec 16, 2024 Dec 16, 2024

It did take a couple tries for it to fully revert the dates, but it got there.  I selected all 69 photos affected in my library, hit the Revert Capture Time menu item, and saw the Sync Activity box fill up with items.  But then I selected all those photos again when it was done, and "Revert Capture Time to Original" was still available to be clicked.  Had they all been fully reverted, it would be greyed out.  That told me it somehow missed some, or some artifact sync'd back from the cloud and re-broke some of them.  In the end, I moused through all the images and found just two where the menu option was available.  Even then, reverting them didn't really change the time visibly from the time displayed in the Metadata pane.  Like it must have reverted them by fractions of a second.  A rounding error.  Nothing like the 7 to 9 hour jumps it was making before.  So it seems to holding.  Nothing has jumped around in the hour or so I've been watching it.

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Community Beginner ,
Dec 16, 2024 Dec 16, 2024

Actually maybe slight rounding error thing is just a whole other deal.  Really, the first "revert to original" I did put them back to really, really close to where they started.  I added a few new pictures from my phone camera roll, and as soon as they sync to LRC, the "revert to original" menu item is available on them.  But the change isn't even visible it's so small.  Scrolling back in the "Past Year" default smart album, I can see this option available on tons of photos.  I think the application just has a precision problem or changings the time on sync'd photos, but just by tiny increments.  So that's a whole other problem than this problem.  Close enough, as they say.

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LEGEND ,
Dec 16, 2024 Dec 16, 2024
[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]
 
@defaulte0oyxag2exrq, I think you're observing a bug in Metadata > Revert Capture Time To Original, where fractional seconds aren't restored.  There's a long-standing bug report for similar misbehavior by the command Metadata > Edit Capture Time:
 
and just now I observed that Revert Capture Time To Original also fails to preserve fractional seconds.
 
The only place you can view the fractional seconds of capture time is in the field IPTC Date Created.:
JohnREllis_1-1734418794933.png

 

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Community Beginner ,
Dec 17, 2024 Dec 17, 2024

I installed 14.1.1 yesterday, turned on sync - and my images were again re-arranged (it does appear to be changing the local time to UTC).. I would argue this is not yet fixed.

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Community Beginner ,
Dec 17, 2024 Dec 17, 2024

I have noticed that after the latest release upgrade the data for "Date Time Original" is changed after an edit of the photo is done.
Even more cumbersome it is that it NOT allways happend , my estimate is that it happens 50% of the time. I have not found out that  any correlation to specific editing methods.
In the example below the only editing that have been performed is Crop, Tone curve with white point and Radial Gradient

Example:
Import a file and it have the date and time stamp for the field "Date Time Original" "24-12-15 07:49:29"
After have edited the file suddenly the same filed is now changed to "24-12-15 06:49:29"
Later I made a virtual copy of the same edited file and now "24-12-15 05:49:29" for that virtual copy
new virtual copy (copy no 2) and the timestamp now "24-12-15 04:49:29" for that virtual copy
Also I have noticed that the info in IPTC "Date Created have similar change bout in slightly different format 2024-12-15T05:49:29+01:00
All this what is visible inside Lightroom Classic
If I check the original file the time is not changed

This will cause that the date and time changes and in the library module GridView  the pictures will be sorted incorrectly

Lightroom Classic version: 14.1 [ 202412062302-d2b5666 ]
Oprating System:
Edition: Windows 11 Home
Version: 24H2
OS Build: 26100.2605

 

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LEGEND ,
Dec 17, 2024 Dec 17, 2024

@RogerNilsson_Göteborg: "Lightroom Classic version: 14.1"

 

Upgrade to LR 14.1.1, which fixes the bug causing the symptoms you described for photos synced with the LR Cloud. If your photos aren't synced, then best to start a new thread, repeating your description of your symptoms.

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Community Beginner ,
Dec 17, 2024 Dec 17, 2024

14.1.1 changed the behavior, but didn't fix the problem entirely for me.

  • 14.1: Endless loop of shifting images by 5 hours and re-syncing
  • 14.1.1: One time shift to what appears to be GMT on first sync (8 or 7 hours for me, depending on daylight savings)
  • "Revert to original capture time" only works if the original capture time is what I wanted. If I made a manual edit of the capture time to address a time zone issue, a wrong camera clock setting, or a scanned image, that edit will be lost in the process. Better to do a "adjust by -7 hours"
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Community Beginner ,
Dec 17, 2024 Dec 17, 2024
My point was I did upgrade to 14.1.1 - and the issue is not resolved for
me. I re-enabled syncing and the files were updated as they were before -
causing another round of rework. I can certainly start a new thread, but
from my experience the bug is not resolved (again - unless the pent up
changes still cause an issue and only new changes don't trigger this
behavior).
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New Here ,
Dec 17, 2024 Dec 17, 2024

I have the same problem, downloaded the new update LR Classic 14.1.1. Problem still exits , and did not changed the photo capture time back. ?

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Community Expert ,
Dec 17, 2024 Dec 17, 2024

@Kabouter The time is not automatically changed back, as mentioned in this thread. You have to change it back manually, as explained.

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
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New Here ,
Dec 17, 2024 Dec 17, 2024

How do I reset 1000 phots manually ?

Nico Booyens

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Community Expert ,
Dec 18, 2024 Dec 18, 2024

Select them all, then choose 'Metadata - Revert Capture Time to Original'.

 

-- Johan W. Elzenga
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Community Expert ,
Dec 18, 2024 Dec 18, 2024

@Rikk Flohr: Photography Hi Rikk, unfortunately I can confirm that Lightroom Classic 14.1.1 update does not solve this problem. I made a small change on a synced image, and after a few minutes once again the capture time has changed two hours.

 

-- Johan W. Elzenga
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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

I installed the LRC 14.1.1 yesterday and at first it seems worked. 
But But when i tested today same behavior occurs 

After editing a picture the time was 1 hour back 
So i would say this issue is not solved with LRC 14.1.1

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Community Expert ,
Dec 18, 2024 Dec 18, 2024

UPDATE: I did some more tests, and it seems to me that this is a 'one off' final glitch. Before updating to 14.1.1, I had already changed the capture time back using 'Revert Capture Time to Original' for my test images. Making a small edit in order to let them sync again, created the problem again. The time shift occurred again after a short while. I repeated the process (revert to original, make edit to force sync) and now the corrected time seems to stick.

 

-- Johan W. Elzenga
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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

I will correct myself a little since I have done more testing
If I edit a file that not was edited or synced in LRC 14.1 then it seems to work correct now in LRC 14.1.1.
And it seems to me that the workaround for files affected of the bug in LRC 14.1 supposed by JohanElzenga
works at least when I tested that.


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New Here ,
Dec 19, 2024 Dec 19, 2024

Ich habe grosse Probleme mit der Synchronisierung. Ich nutzt das Lightroom Classic CC in der neuste Version sowie Lightroom CC auf meinem Laptop.

 

Ich arbeite an beiden PCs um die Bilder mit STernen zu versehen. Das funktioniert auch, ABER seit dem letzten Update wird ab und zu das Datum in den Metadaten verändert mit Datum sowie Uhrzeit. 

 

Mit diesem Fehler kann ich die Synchronisierung nicht mehr brauchen, da eine Anpassung des Datums mit komischen Stundenverschiebungen nicht akzeptiert werden kann

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Explorer ,
Dec 19, 2024 Dec 19, 2024

@JohanElzenga @Rikk Flohr: Photography As of today, I still have images that are having their capture time change after syncing. Now, it seems I don't even need to make an edit. Simply opening an image in Loupe view (which causes a larger preview to be created) will cause the time stamp to change. The oddest part is that it's not every image, only some of them. I'm still seeing a very clear 4 hour change.

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Community Beginner ,
Dec 19, 2024 Dec 19, 2024

I upgraded to 14.1.1 and after doing a "Revert to Original Time" on all of my affected photos (about 150), the issue was resolved for all but one photo. That last remaining photo refused to play ball and continued to keep re-syncing and having it's capture time set incorrectly. I removed it from the catalog (hit the delete key on it, then chose the option that does NOT delete the file from the disk), then added it back by using "Synchronise Folder...". Now it's behaving itself. This method of removing and re-adding the photo to the catalog preserves all your edits to the photo. The only thing you have to do is add it back to any collections it was in. My one uncooperative photo was added back to a synchronised collection and it's still doing the right thing now.

 

So anyone who has upgraded to 14.1.1 and is still experiencing issues, this might be worth a shot.

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LEGEND ,
Dec 20, 2024 Dec 20, 2024

@Percy Bottle: "I removed it from the catalog (hit the delete key on it, then chose the option that does NOT delete the file from the disk), then added it back by using "Synchronise Folder...". ... This method of removing and re-adding the photo to the catalog preserves all your edits to the photo."

 

VERY IMPORTANT: Your edits will be preserved ONLY if you did Metadata > Save Metadata To File before removing it from the catalog or you've set the option Catalog Settings > Metadata > Automatically Write Changes Into XMP.

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