P: Slow UI when using Mac and Custom Display Profile

[adamcrowe]

Hello,

Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long.

Disabling GPU Accellaration has no affect on my Lightroom's performance.

macOS Mojave 10.14.6

Mac Pro (Late 2013)

3 GHz 8-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

[Rick Spaulding -]

That's a great question, @Seth . It's easy to lose track of information in a thread as long as this one. Useful posts are somewhat hidden to people just joining in so thank you for the reminder.

The answer to your question is on the first page of this thread:

Click here to see it.

There you will find simple workarounds to use until we work out a solution.

Thanks again for your question and thank you for your patience!

[DarrenRichards]

Hi,

Thanks for all the useful information in this thread, I was really pleased to find it !

I am experiencing the same problem as others have described. This week I upgraded my monitor to a ViewSonic 4K 27" and LrC 10.1 slowed down a lot for me in comparison to when I had my previous 'low res' monitor.

I have a previous gen Mac Pro (not trash can model) with an RX580/8GB GPU.

Switching to sRGB instead of the monitor's own profile restores performance, but not Adobe RGB interestingly. 

A fix would definitely be appreciated, thanks !

Darren.

[sethk60189077]

Thanks rick@tunespeak. I did read that update when I joined this thread and as I posted, I reverted to LR9 as suggested.  Just hoping for some progress after 2 months.  I do appreciate that it takes time and hope to be able to use LR10 soon so as to get the most out of my monthly subscription.  Thanks again. 

[FeedbackCommunityMember]

So how do I stop receiving emails about this post?  It's clear there's a problem.  Now my Inbox is flooded with this topic.  I don't need to hear anymore.

[FeedbackCommunityMember]

*snoitanb You go into your Preferences and switch off Notifications. 

[FeedbackCommunityMember]

*olga_runciman

Good question Olga.

Now all together, "LR10 came out in October, we are about to hit January 2021......Where is the fix???

[Rick Spaulding -]

*snoitanb  You can just go to the top of this thread and click "unfollow"

[FeedbackCommunityMember]

I have the same problem. LR interface is way sticky and slow since updating to LR Classic 10. Mac Pro 5.1 Radeon RX580 Mojave BenQ 271. I tried downgrading to LR 9.4 and was successful in so doing. HOWEVER, my Ver 10 catalogs WILL NOT OPEN in 9.4!!

EDIT: Switching system display profile to srgb resolved the performance issue in VER 10

[FeedbackCommunityMember]

Experiencing the same since v10.0. The whole UI is super slow, with lags and spinning wheel of few seconds even for moving from one picture to the next in grid view.

Neither disabling GPU acceleration nor switching to Adobe RGB as monitor profile has any effect. I can get performance back by switching to sRBG, but then colors are a mess, so that is no solution either.

The machine is admittedly old, but Lightroom 9.x was working like a charm on the very same hardware and OS.

macOS Mojave 10.14.6
Mac Pro (Mid 2010)
2x3.33 GHz 6-Core Intel Xeon
48 GB 1333 MHz DDR3
Radeon RX 460 2 GB

[Irakly Shanidze]

@Rikk that's great advice, except it does not work, as LR 9.x does not recognize the v10 catalog. 

Not to mention, any of LR versions recognize my external GPU, which is a different story 😄

Mac Pro 2013

3.5 GHz 6-core Xeon E5

32GB RAM

AMD FirePro D700 Dual (internal)
AMD Radeon Pro Vega 64 (external)

[Irakly Shanidze]

maybe someone can tell me how to read the v10 catalog in LR 9.x...

I downgraded to 10.0 and switched to sRGB. Now it does not lock up, but the colors...

[KR Seals]

That cannot be done. The Ver 10.x catalog cannot be used by V 9.x.

 How many images have you processed in V 10 since you started using that version?

You can try to save the metadata for each image you have processed in V10, then import all those new images not yet in V 9 and see it the LrC V 9.x catalog can read the .xmp files created by V 10. I have not tried this because all my PC and Mac installations of V 10 are working fine.

[FeedbackCommunityMember]

Same problem here... Very slow UI in LrC 10.0. Additionally, the whole OS [BigSur] lags extremely as long as LrC is being used. Struggling to switch between desktops, show mission control or App Exposé etc., even ends up in complete [OS]freezes from time to time. Instantly back to blazingly fast as soon as LrC is being quit. 

It would be great to see some progress from Adobe concerning this issue...

macOS Big Sur 11.0.1

iMac (Retina 5K, 27-inch, 2020)

3.8 GHz 8-Core Intel Core i7

32 GB 2667 MHz DDR4

AMD Radeon Pro 5700 8 GB

[FeedbackCommunityMember]

@Rikk Hi, having issues after updating. Details of my system

OS: Big Sur 11.1
MacBook Pro (Retina, 15-inch, Mid 2015)
Processor: 2.5 GHz Quad-Core Intel Core i7
Memory: 16 GB 1600 MHz DDR3
Graphics:
AMD Radeon R9 M370X 2 GB, Intel Iris Pro 1536 MB

Have tried changing the to ADOBE RGB and still having issues.

Cheers

[FeedbackCommunityMember]

Yes, old - but by no means obsolete. If you can fluidly edit 4K footage on a workstation, you should be able to browse a catalog of still images even more fluidly, one might be tempted to think...

[FeedbackCommunityMember]

Hello, same problem here... I was super happy with my new RAM et SSD, LR was super smooth ! And then arrived the update... Ouch. I feel like I am a beta tester (good to know that it's possible to downgrade though!).

My config if it can be of any help :

iMac 27'' - 2017

macOS Mojave 10.14.6

3.4 GHz Intel Core i5

40 GB 2400 MHz DDR4

Radeon Pro 570 4 GB

Photos super tiny since taken with a 15 years old camera (Canon 5D Classic)... but library super slow. I slide my finger on the mouse – nothing happens – 0.5s later it goes down.

I hope Adobe will find a solution soon (between bad OS and bad Adobe updates it's getting tricky to work...). Thanks, cheers

[freeforest]

rick@tunespeak,

Seriously—it's been over two months since you first posted your advice to simply downgrade to 9.4.

Isn't it embarrassing to still be directing people to that "workaround"?

Isn't it embarrassing that Adobe released such an incredibly flawed "upgrade" in the first place?

Instead of directing people to months-old advice, why aren't you here giving updates on adobe's progress?

Is it because there isn't any?

why aren't you giving refunds at this point?  if you went to a restaurant and they kept screwing up your order, at some point you'd expect them to offer you something at least as a gesture.  

(Not that saving $10 a month would make the situation any more palatable, but at least would be a symbolic gesture by adobe that they are sorry for causing their customers so much trouble.)

Or maybe this is adobe's way of saying that LR Classic is on its way out, because fixing the problem obviously doesn't seem like much of a company priority at this point.

Just like a few years ago when adobe promised they really weren't about to eliminate standalone software and force people into subscriptions.

[COBill]

Joshua, 

So you expect an upgrade with more features and performance to run on the same old hardware? If you are going to use V9 level hardware then use V9.

Adobe's failure (common in the software industry though that doesn't excuse it) is to be forthright about Lightroom's hardware requirements. The marketing reps only want to sell more licenses, that's how they are paid. So they are not going to kill sales with realistic hardware requirements. 

Lightroom has an order of magnitude more capability than any other image editing product. A person might like Capture One or DxO or any of the others but why don't they switch en-mass? Features.

V10 / V10.1 was a big performance upgrade. Those who buy non-upgradable machines like laptops and all-in-ones pay the price of needing new gear or running older software.

Adobe's failure is a lack of forthright communication. V10 should not have been released for the Mac. 

Yes the Mac platform has also been hit with some significant problems but that's also understandable to anyone who has worked in product development, software or hardware. The first team is focused on Apple's new architecture, their best people are working to get native versions of their software working. This is the way that all development organizations work. 

And don't beat up Rikk, he's caught in the middle; trying to be helpful without getting fired. 

[FeedbackCommunityMember]

While it's loyal of you to act as unpaid apologist for Adobe, it's getting pretty tedious and irritating for other Mac users. You have already been slapped down more than once for touting elitist nonsense about Lightroom needing 'superior hardware'. Well here's news for you, millions of users don't have the latest manufacturer's gear - they upgrade existing gear, in many cases to levels of performance that equal or exceed new, off-the-shelf Macs. 

There's a lot of software out there which is both CPU and/or GPU hungry and those millions of Mac users are not experiencing this kind of fiasco.

Get down off your high horse and join the rest of us in the real world.

Lightroom, for all its strengths, was a poorly designed software from its inception with multiple bugs, slowdowns and crashes with every iteration. Whenever its snail-like performance was improved, it was touted as a major triumph whereas it was no more than a return to barely acceptable performance compared to its competitors.

And now two months in, after Adobe has admitted it's a software problem you are still banging on about 'inferior hardware'. Give it a break.

[FeedbackCommunityMember]

I agree Rikk is not to blame (to the contrary, he is of great help), but I disagree on the fact that we have the wrong expectations here. This is not caused by old hardware: there are people affected by this even on a 2019 Mac Pro or a 2020 iMac, we all satisfy Adobe system requirements, and the fact that the issue disappears by just changing the monitor color profile clearly points to a bug in my opinion...

[Victoria Bampton LR Queen]

It is a bug, there's no question about that.

[FloCal]

"(between bad OS and bad Adobe updates it's getting tricky to work...)"

Absolutely, 38flou, the problem is that they are all seized with the fever of the "always new" and take us for beta testers by bringing unfinished products and software to market at an ever faster pace. They should understand that this is ultimately detrimental to them because it makes buyers reluctant to renew. It's up to manufacturers to adapt to the needs of professional market, not the other way around (while creating unnecessary needs is the hallmark of consumer marketing). Professionals need robust solutions, not non-functional gadgets.

[FeedbackCommunityMember]

Here's what's going to ACTUALLY work for everyone:

NEVER use Auto-update, turn that feature off in Creative Cloud. Wait until you get the "all clear" from Jeff Harmon (Photo Taco Podcast) or Victoria Bampton (lightroomqueen.com) that it's OK to upgrade. Same with your MacOS, listen to The Mac Observer's "The Mac Geek Gab" podcast. I'm still on Catalina, I NEVER upgrade until the ".2" version, giving Apple time to squash the usual bugs.

Also: did you ever see a corporate computer user without an IT Department (onsite or off)? You are your own corporation, get an IT department! If I was your IT, (and for 25 years, I was a Mac IT Pro), you would NEVER have moved to either Big Sur or LR Classic V.10...yet. Be conservative in your device upgrades, look hard before you leap!

[FloCal]

A very wise and sound advice, thank you for sharing! (although as an independent professional I know that, but this may not be the case for everyone). 

About the IT department, I'll get one starting tomorrow. Just tell me please which address they should send their invoices to so they get paid quickly 😉

[FeedbackCommunityMember]

I've had good results running LR in non-Retina mode.

Allows me to keep using my calibrated monitor profiles at speed in my iMac Pro.