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J
Jeyaram
Known Participant
April 10, 2024
Question

Can't find denoised DNG file in Library module in Windows

  • April 10, 2024
  • 6 replies
  • 1682 views

I can't find the denoised DNG file in library module in Windows after Denoise is complete. I see that the DNG file is created in the respective folder from explorer. The DNG file appears in the library module if restart Lightroom. This works seemlessly in Mac and the problem occurs only in Windows. Please suggest how to resolve this issue.

This topic has been closed for replies.

6 replies

D
dj_paige
Legend
April 10, 2024

As suggested above by @Rikk Flohr: Photography , please try deleting your preference file.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Ricky336
Community Expert
Ricky336Community Expert
Community Expert
April 10, 2024

Deleting the Preference file did not work for me when I encountered this issue. ☹

D
dj_paige
Legend
April 10, 2024

We shall see if it works for @Jeyaram 

GoldingD
GoldingD
Legend
April 10, 2024

So, after LrC accomplishes the AI Denoise, you should have a new file, a new photo with a file name with syntax 

 

????-Enhanced-NR.dng

 

(where ???? is the old file name such as _DSF0247)

 

You can search on that, either in LrC or in your OS File Manager, to see where the heck it went. Do that before restarting LrC as to see if it is just hard to see.

J
JeyaramAuthor
Known Participant
April 11, 2024

The new file is there in the file system as I expected and I can see it using explorer. However, it does not show up LrC until I restart LrC

Ricky336
Community Expert
Ricky336Community Expert
Community Expert
April 10, 2024

Hello,

I had this very problem you are describing! I could not resolve this issue. My only solution was to create a new catalogue.

In order to keep all the settings from the old catalogue, I had to Export as Catalogue and Import it into the new catalogue I created.

It took a while and jumping through a few hoops, but worked out in the end.

You won't find any solution here as I looked. I don't think this is a common problem. I think your only solution is to create a new catalogue.

My issue wasn't related to Denoise, but merging HDR or Panorama, but the mechanics are the same. It's merging or creating a new DNG file that seems to be the problem. Only when Lightroom was restarted, did the 'missing' file reappear.

J
JeyaramAuthor
Known Participant
April 10, 2024

Thank you for your response.

It is unfortunate to hear that this is a bug and there is no fix. 

Before I try the workaround you have suggested, I have a query. I have enabled syncing on many of the collections in my catalog. What will happen to the synced collections if I export and import it into new catalog?

Ricky336
Community Expert
Ricky336Community Expert
Community Expert
April 10, 2024

Ahh... well, this creates another problem. You get double images. ☹But the images are created as virtual images. So in the new catalogue, under synced images in Library, you can select all Virtual images and then delete them. This seemed to work for me.

 

How to delete multiple virtual copies | Lightroom Queen Forums

 

Obviously, make sure you have backup copies, just in case.

 

D
dj_paige
Legend
April 10, 2024

There have been occasional reports here in this forum of photos that can't be found until Lightroom Classic is re-started. I don't remember if any of them are related to DeNoise. I thought this issue was solved at some earlier version of Lightroom Classic, but apparently not. Unfortunately, as this bug does not affect most people, it is probably difficult for Adobe to reproduce and then solve.

J
JeyaramAuthor
Known Participant
April 10, 2024

Thanks. It is unfortunate that this is a bug that is not fixed. It is very consistent in my system. I will see if I can report this

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
April 10, 2024

A new thread is not necessary and should not be created. 

Please see: 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idi-p/12373403

https://community.adobe.com/t5/lightroom-classic-bugs/p-do-i-post-in-discussions-or-bugs/idi-p/13691887

This is more likely a catalog issue or a preference file issue. 


Rikk Flohr: Adobe Photography Org
D
dj_paige
Legend
April 10, 2024

Expand all stacks (Photo->Stacking->Expand All Stacks)

If that doesn't work

Sort by file name (View->Sort->File Name)

J
JeyaramAuthor
Known Participant
April 10, 2024

Both options didn't work.

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
April 10, 2024

Check if the denoised DNG file has been stacked with the original.

J
JeyaramAuthor
Known Participant
April 10, 2024

No, it is not stacked (I disabled the option to stack as well)

 

J
JeyaramAuthor
Known Participant
April 10, 2024

Issue : Can't find denoised DNG file in Library module in Windows

Version : 13.2 Release Camera RAW 16.2

OS Version : Microsoft Windows 11 Pro, 10.0.22631 Build 22631

Steps to reproduce : 

1. Invoke Enhance 

2. Select 'Denoise', disable 'Create Stack' and click 'Enhance' button

3. After Enhance completes the DNG file is missing in the Library module

4. Restart Lightroom Classic DNG file is present in the Library module

This issue is confirmed in the discussions forum as a bug and hence reporting the same. It is really annoying to restart LrC after Denoise every time.

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