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Known Participant
June 29, 2017
Question

Color in Photoshop and Lightroom is different than in Windows Explorer

  • June 29, 2017
  • 1 reply
  • 6897 views

Hello all!

I am having some trouble with Photoshop and Lightroom that I would like to have some help with. Please and thank you! I am using a dell laptop with the latest version of Windows 10 installed and I also use I1profiler to calibrate my display.

Ever since I calibrated my display the color of my pictures in both Photoshop and Lightroom is considerably different than when I view the picture in the windows photo app. I can see the biggest difference in skin tones which appear a lot more redder in Photoshop and Lightroom both. Does anybody have any ideas for me to try?

Thanks so much!

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1 reply

Per Berntsen
Community Expert
Community Expert
June 29, 2017

When you did the calibration, a monitor profile was created that accurately describes your display.

Photoshop and Lightroom use this profile in order to display correct colors.

Most other programs (like Windows Explorer) do not use the monitor profile, and displays photos without any correction.

IOW, Photoshop and Lightroom are right, Windows Explorer is wrong.

Windows 10 is known to install low quality, or even defective profiles through updates, so check that the profile you created is set as Default under Color management in Windows.

Press the Windows key+R, type colorcpl and hit Enter.

The dialog that opens will show you which profile is set as default. It should have (Default) after the profile name.

AwitmerAuthor
Known Participant
June 29, 2017

I just now checked and made sure that the profile I made is set to be the default profile and it is. Does this mean that I will need to go through all my 16,000+ pictures and re-edit the color to make it look right??

marlon.foto
Participating Frequently
June 29, 2017

marlon.foto wrote:

1. Edit photos in LR on my BenQ; everything looks great!

2. Export .jpgs in sRGB colour space

3. Open .jpgs on calibrated monitor in Windows viewer = red photos

4. Open .jpgs on 2nd sRGB monitor in Windows viewr = red photos

5. Upload .jpgs to Facebook page = red on BenQ monitor, red on Asus monitor

  1. OK
  2. OK
  3. The Windows Photo viewer is color managed, and should display correctly. If you mean the Photos app (Windows 10), it is not color managed, and will display over saturated.
  4. So the second monitor is not wide gamut? Is it calibrated?
  5. What web browser are you using? Internet Explorer and Edge are not color managed, and for all I know, Facebook might strip out the profile. (I'm not on Facebook, so I don't know) The only web browser that will display untagged images (with no color profile) correctly is Firefox, with Color management mode set to 1. It will assign sRGB to untagged images.

Hey Pat, just wanted to say I appreciate you bearing with me here and all the advice!

I'm wondering if the calibration software for the BenQ just doesn't work properly. My ASUS monitor is a gaming monitor, definitely not wide gamut. I posted a few wedding photo previews for the bride & groom from last week's wedding. I just dragged Lightroom to my ASUS which was set on a default sRGB mode and I got more consistent files from the exports. So when I edited the photos on my ASUS, exported them, and then viewed the jpegs on my ASUS & BenQ in the Windows Viewer, or on Firefox they looked a lot truer than when I used LR on my BenQ and the resulting jpegs were too red.