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Question

Issue Loading Previous Edits

Forum|Forum|1 year ago
May 17, 2024
9 replies
9954 views

Hey y'all,

For the last few months I've been encountering an irritating bug that I would love some help solving.

I have a catalog of around 90,000 images--a mix of digital camera files as well as film scans. Running Mac OSX Sonoma 14.4.1 with Lightroom Classic 13.2 (CC, updating automatically).

The issue: In Library grid view, I see my edited images, but when I select an image, after a few seconds of "thinking", the edit dissapears and the image shows as if it just came straight from camera (unedited). This remains the same when I move into the Develop module. The edit history is still intact, so I simply have to navigate to the most recent (top line) of the edit history and select it to reload the edit. Almost like I'm reminding it that it's been edited.

This bug only affects images from before a certain date. So if I import new images and edit them, they hold their edits just fine. But the majority of my libary is affected by this issue. It's not the end of the world because as I mentioned, the edit history is there. It's just an irritating step that I need to take. Going through and selecting the latest history for 90,000 images would take me forever.

Is there a way of forcing Lightroom to apply the edit history as it does for my recently imported images?

I have alreay tried building standerd previews for affected folders as well as reinstalling Lightroom. Neither have fixed the issue.

I have also tried importing affected folders into a new catalog and some work but other folders trigger this message: "Lightroom couold not import this catalog because of and unknown error."

Corrupred catalog maybe? What can I do about this?

Thanks!

macOS

K

KylaStearns

New Participant

I've been having this same issue and it's so frustrating while editing and trying to get through the busy season with my photo business. Has anyone from Adobe been able to help you find the solution to the problem? I'm desperate, I feel like this along with the price hike this past year are almost enough for me to be willing to try out other softwares.

C

christinef58502318

Known Participant

@KylaStearns, and @briank68294080

Unfortunately I didn't get help from Adobe, and the issue has never been acknowledged by them. I sent them my catalog to be repaired, which they did but it didn't make any difference. I had three calls from support but they just started at the beginning again each time, with no progress. I pushed to have it escalated to senior technicians which they said that they did, but I never heard anything from these senior technicians. There were many suggestions made by the wonderful people on this forum but unfortunately none of them worked for me.

After weeks of frustration, and hours and hours of my time, I finally solved it myself by going back to a v12 backup (all v13 versions had the same issue) and rebuilding my catalog. I thought it was something to do with various changes made during v13, so I have no idea why it is still happening.

This might help - to contact Adobe support go to https://helpx.adobe.com/au/contact.html?rghtup=autoOpen

At the bottom right of the screen is a circle with a message icon in it, click on that and where it says "Type your message here" type "Agent" and this might bypass the chatbot and get you to a human faster!

Also, if you haven't done it already, click on "Follow" on the very first entry for this post (or possibly on any of the replies) and you will get email notifications of any replies. Good luck and I do hope Adobe can solve it.

K

KylaStearns

New Participant

Bummer 😞 I might just try switching back to one of the older versions then to see if that helps I guess

B

briank68294080

New Participant

I am also seeing this same problem. I have a library with tens thousands of photos with edits. The photos are set to save sidecar files. If I click the top item in the history I get back my edits. But I can go through my entire library and do that. Really hoping adobe is aware of this problem and working on a solution. This is very discouraging to feeling like my photos and my work editing them is secure with lightroom.

B

briank68294080

New Participant

Sorry a mistype - "But I can<'t> go through my entire library and do that"

C

christinef58502318

Known Participant

@briank68294080 I am sorry to hear that you are having this issue too. As you can see from my replies earlier in this post, and the various links given in those replies, I also had this problem back at the end of 2024 and spent several frustrating weeks trying to solve it.

The very helpful people here, to whom I was very grateful, suggested a corrupt catalog, but my bigger question to Adobe was why was the same thing happening to different users, using different systems. Why were the catalogs becoming corrupt in the first place - or is it indeed a bug? See especially my reply here on 22 Jan 2025.

@Aleke , @Rikk Florr, @Shrishti Bali, @Sameer K, and any other Adobe employees - I notice that Adobe employees are more active on this forum than in the past, so could you please look into this issue? The Lightroom Queen, Victoria Brampton, has at least acknowledged that some users are having this problem (top edit history step not highlighted and all of its ramifications)!

M

Michal29271410pznc

New Participant

This problem might be due to plugin. Is this problem present in catalogs where Negative Lab Pro plugin was used?

D

drtonyb

Brainiac

@mattw9932

This issue is a corruption of your catalog.

For every photo in the catalog, a setting to the top most step in History is kept. For those photos in your catalog that are not highlighting the top step in the History edit stack, this setting is missing, so LrC has no 'idea' what the last edit step was and can't apply any edits.

LrC has no way to fix this other than for you to go though every photo and click the top step in History, which restores the setting. However, this is generally not practical when large numbers of photos are involved.

How many photos are in your catalog?

M

mattw9932

New Participant

Hello @drtonyb

I have 135,000 photos in the catelogue, but fortunately, only 4900 have edit status. Not all of those are impacted, but I would have to go through them to find out.

M

mattw9932

New Participant

Hello again @drtonyb

Actually, you've helped me discover another problem. The photos with this issue are not showing when I filter for images with edit status. They have been edited, but because the edits are being ignored, I can't filter on this basis. Therefore, the 4,900 might only be counting the ones that are not impacted by this issue.

Any suggestions???

M

mattw9932

New Participant

In many places throughout my Lightroom Classic library, no history step is selected in the Develop module. When this happens, the main image window shows the original, unedited photo, even though multiple edits are listed in the History panel.

This causes several problems:

The Develop sliders all appear reset, as if the photo has never been edited.
If I export from this state (e.g. from a folder or smart collection), the exported image is the original, not the final edited version.
Lightroom logs the export step in the History and selects it — but it’s still referencing the unedited photo.
Hovering over earlier steps in History shows previews of the actual edits, but unless I manually click a specific step, Lightroom keeps displaying the original.

This is affecting many thousands of photos across my catalog. Manually going through and clicking the final edit in History for each one is not feasible.

Note that the issue is impacting whole folders, but not the entire catalogue. I have had some corrupt catalogues that have had to be rebuilt.

Is there a way to force Lightroom to select the latest item in the History for every photo, or some other workaround to ensure the displayed Develop state matches the final edit?

See the screenshot showing edits in history, and no step in the history selected. Then, the temprature and tone are all still at zero.

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

A

Aleke

Community Manager

Hi @mattw9932! Thanks so much for reaching out.

Could you let us know which version of Lightroom Classic you're using, what operating system you're on, and where your catalog is stored? That’ll help us get a clearer picture.

I’ve moved your post to an existing thread that seems to describe a similar issue—when you get a chance, could you take a look and let us know if it sounds familiar or if you’ve noticed any patterns?

This info will really help us dig deeper and find the best solution for you.

Thanks again!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

D

drtonyb

Brainiac

Is anyone with this problem able to select only one example photo from their catalog and export it as a catalog, then check the single photo catalog to see if the problem transfers to the new catalog?

D

drtonyb

Brainiac

@christinef58502318

Hi, I see that you are in SA, which makes it a bit easier to communicate from WA.

I've had a look at your exported one-photo catalog and can see at least two, possibly three, problems (corruption), but there could be more. I have repaired two of those, so the History highlights now and the Edit badge shows.

I'm sending the 'repaired' catalog back for you to open and check. You can put this catalog in the same folder as the one you originally sent, just open it as if it were another catalog - double click on it; LrC will create the other folders and files it needs.

Download from here

https://www.dropbox.com/scl/fi/gtgk1dzoyln3uspaic84m/Test-export-one-photo-REPAIR.lrcat?rlkey=iz4zuf6uqqozk1h1n96vo9j92&dl=0

I've named it "Test export one photo - REPAIR.lrcat"

I simulated the problem by creating my own test catalog and adding one photo, then removed two entries in the catalog to produce the problem. However, I used a NEF file and some other information might differ when using a jpeg. I will need to check using a jpeg.

See what happens with the "repaired" test catalog.

D

drtonyb

Brainiac

Oh dear - "damage to the Develop related parts of the catalog" sounds scary! I wonder if this will be problematic going forward?

I can't thank you enough @drtonyb for taking the time to help. I carried out your test and it worked as expected. I am not so worried about the photos with no edit history and I will just have to start again with those. However, the vast majority of my photos have edit steps which are not being reflected in the previews. So, when trying to choose images for a project I can't see what a final image, or a virtual copy, looks like when I scroll, and indeed, can't even tell if it has been edited. I can click on the top step for every photo, but would have to do this manual process for thousands of photos.

What I would like to know is the bigger picture.

I would love Adobe to look at the root cause of why this corruption is happening in the first place.

I know it is not happening for many people, but it IS happening. And why is the same corruption happening to different people?

And why did some people have the same problem as soon as they upgraded to v14 (including @C.Cella )? What happened during the upgrade process to cause this? Does this give some clue as to what is causing this corruption? This surely implies that something is/was amiss, as it has been acknowledged that it was happening when upgrading to v14.

There have also been issues in the past with edit/preview correlation when syncing/'copy and pasting'. This was acknowledged and presumably solved. Does that solution offer any clues ?

Indeed, why are corruptions happening when upgrading? This seems to have happened quite a bit with the different v13 upgrades (as in my case, and for others), especially the upgrade to v13.3. When this happens, LrC says that it has to quit and will repair the catalog, which, at the time, we duly trust has happened properly, especially as there appeared to be no further issues at the time. However, I noticed the problem in very early October last year (initially because my virtual copies looked the same as the originals in the thumbnails), and this has been an ongoing issue ever since.

I love LrC, but can I trust it?

@christinef58502318

I sent you a private message/note.

O

oakleybloke

New Participant

I have the exact same issue as you, a very strange bug by the looks of it.

Have updated to Lightroom Classic 13.3 and it has the same issue but behaves slightly different. Now when Lightroom loads the previews it automatically changes the thumbnail image (before I had to click on the thumbnail) to a version with no edits applied, but the edit history is intact just with no history state selected.

This is happening to me with photos taken on or before 7th April 2024, newer photos fropm 11th May 2024 behave as you would expect. I did upgrade my computer during these dates but my library is on external drives anyway and when I open my library on the older machine it behaves in the same way as the newer machine.

I was wondering if you had any luck resolving the issue since yoyur last post?

Regards

David

A

Aidan34202061y26eAuthor

Participating Frequently

Hey David, sorry to hear it. After a VERY painful week of trying to keep an Adobe agent on the online chat long enough to understand the issue (I kept getting disconnected at around 30 min after being connected with an agent, and needing to start from ground zero each time--this happened maybe 8 times), I was eventually asked to upload and email them my catalog, which they said was corrupted, said they fixed, and sent back only to have it function the same. We went through this two more times before they said the catalog was corrupted beyond repair. My last backup that loaded previews correctly was from 6 months ago so I duplicated that and started importing recent work from the broken catalog. This proved difficult as if I tried to import from before an unknown date I'd encounter an error message and have to start over. But I eventually got the new files migrated over and things are working as they should.

I'd imagine your catalog got corrupted when you moved it onto the external drive? Hard to say.

Sorry again. I wish Adobe had better support. Very frustrating.

O

oakleybloke

New Participant

Thanks for taking the time to get back to me Aiden, sounds like things have been very frustrating for you. Adobe support doesn't seem to live up to it's name so I'm glad you managed to figure something out. I will take your lead and have a look through my backups to see which is the last one that works and migrate using that version.

Many thanks for sharing your experience, fingers crossed this is just a one off occurance!

All the best

David

GoldingD

Brainiac

Odd.

Bring up one of the photos that are giving you issues. One that you have not yet corrected. Bring up the Develop Module. Over on the left, go ahead (if necessary) and minimize the Preset panel, the Snapshot panel, and the Collections panel. Point being to maximize the History panel visibility should any of those panels get in the way.

DO NOT change what History state is selected.

Take a full screen capture and paste that into a reply.

A

Aidan34202061y26eAuthor

Participating Frequently

Even just hovering over the latest edit history will preview the edit normally, and then it reverts when I move the cursor off that history mark. I can't screenshot this as even while screenshot is activated, as soon as the cursor moves off the history, it reverts. And if I were to click that history mark, it'd load and hold. I belive this is how it shoud normally work. Just weird that it isn't choosing to display the latest edit on its own...

GoldingD

Brainiac

So, that top history state is not selected, nor for that matter is any history state selected. As you have stated in your post. Very odd.
I suspect that you have accomplished some develop setting copy/paste and/or syncs. is that true? Hence the "Multiple Settings"
I have noticed the history state "Camera RAW Settings" in one other discussion. It is not clear to me just what the heck that is. Some discussion that it may relate to accomplishing some Camera RAW outside of LrC then bringing the modified image back into LrC. Not a clue how. Can you educate me on that?

You stated that his does not occur for new images? Correct? That the top history state is selected for those photos, correct?

A

Aidan34202061y26eAuthor

Participating Frequently

Update: I have now chatted with 4 agents who have all tried the same thigs and have all disconnected our screen share sessions as well as our help chats after not being able to resolve the issue. Stable internet connection. Feeling very frustrated and ready to switch to Capture One.

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